Senior Support Worker

NHS; Edmonton; On-site; CAD 29,000 - 31,000; Full time

Job summary

A leading healthcare provider is seeking a dedicated individual to ensure safe and effective delivery of production services. The role involves aseptic preparation and compliance with regulations, contributing to a high-quality pharmacy service. Ideal candidates will possess strong communication and organisational skills, along with relevant qualifications in pharmacy services. Join a team committed to excellent clinical care and staff development in a dynamic environment.

Qualifications

• Minimum 6 months experience in hospital pharmacy production or similar.
• Knowledge of GMP and legal production requirements.

Responsibilities

• Participate in day-to-day delivery of the production service.
• Manage and organise own work to ensure efficient workflow.
• Monitor daily operations of isolators and report discrepancies.

Skills

Communication

Organisational Skills

Manual Dexterity

Education

GCSEs A-C

NVQ Level 2 in Pharmacy Services

Job description

The post holder will ensure that Production services are delivered in a safe, effective, economic, and timely manner, ensuring all procedures comply with current legislation and guidelines. The role includes undertaking preparations across all areas of the Production unit.

Main duties of the job

1. Participate in all aspects of the day-to-day delivery of the production service, ensuring compliance with all current regulatory requirements.
2. Undertake aseptic preparation of cytotoxics following Good Manufacturing Practice, Health and Safety at Work, and other relevant pharmaceutical guidelines.
3. Manage and organise own work to ensure efficient workflow through the department.
4. Follow the daily works rota within the production unit to ensure timely processing of work to meet user requirements and minimize patient wait times.
5. Prepare documentation such as worksheets and labels for aseptic products, including correct batch numbers, expiry dates, and manufacturer details, using available computer systems.
6. Complete all relevant In and Preprocess training logs promptly.
7. Check completed aseptic dispensing documentation for accuracy and adherence to SOPs.
8. Assemble trays of raw materials and consumables for aseptic processes according to worksheets and SOPs.

About us

North Mid is part of North Central London integrated care system, collaborating with NHS and local authority organisations across Camden, Islington, Barnet, Enfield, and Haringey. We work closely with partners, and many of our objectives are system-wide measures. While our organisations remain statutory bodies, we have an ICS infrastructure for shared decision-making.

We are committed to staff training to ensure excellent clinical care. Our hospital also serves as a training site for medical students from UCL and St George's University Grenada, and nursing and midwifery students from Middlesex and City Universities.

Take a hospital tour here.

Job responsibilities

1. Monitor daily operations of isolators, reporting discrepancies to the Chief Technician/QA lead.
2. Participate in the specialist cleaning of clean rooms per SOPs.
3. Conduct physical monitoring under the guidance of the QA lead.
4. Report all out-of-specification results to senior staff.
5. Maintain personal aseptic techniques for cytotoxic reconstitution, ensuring validations and SOPs are followed and competency maintained.
6. Complete all relevant training activities as per the production training manual.
7. Maintain cleanliness and tidiness in all work areas.
8. Ensure clean room clothing is properly stored after weekly delivery.
9. Record monitoring data for clean rooms and isolators before and after sessions, reporting any out-of-spec results.
10. Participate in environmental monitoring, ensuring microbial plates are labelled and sent for incubation timely.
11. Clean equipment and ensure the sterile unit is left in a safe condition nightly.
12. Carry out quarterly fridge cleans according to SOPs.
13. Manage stock by daily checks of raw materials, recording discrepancies, and reporting to the Chief Technician.
14. Report to senior technicians on stock needs for consumables, drugs, and raw materials.
15. Ensure storage areas are secure.
16. Provide workload figures for sterile and non-sterile activities monthly.
17. Assist in non-sterile labelling and prepacking activities, maintaining cleanliness and segregation per SOP.
18. Ensure computer transactions for stock are completed before dispatch.
19. Monitor stock levels of resuscitation boxes, ensuring sufficient stock and proper expiry management.
20. Assist in training staff and students, ensuring compliance with current legislation and guidelines.
21. Ensure adherence to Health and Safety regulations and uphold Clinical Governance principles.
22. Coordinate with QA and other departments to ensure smooth operations and compliance.
23. Participate in meetings, contribute to process improvements, and support team development.
24. Maintain confidentiality and uphold professional standards at all times.

Person Specification

Application

• Four GCSEs A-C including English, Maths, Science
• NVQ Level 2 in Pharmacy Services
• Knowledge of GMP and legal production requirements
• Computer literacy and basic keyboard skills
• Effective communication and organisational skills
• Ability to work independently, under pressure, and as part of a team
• Manual dexterity for sterile procedures
• Experience in hospital pharmacy production or similar (minimum 6 months)
• Understanding of risk management, COSHH, and health and safety regulations
• Flexibility for shift work, including late, weekend, and bank holiday duties
• Interest in staff development and self-improvement

Qualifications

• Same as above: GCSEs A-C and NVQ Level 2

Disclosure and Barring Service Check

This post is subject to a DBS check, as per the Rehabilitation of Offenders Act 1975.

Salary: £29,176 to £30,225 per annum, inclusive of outer HCAs.