Senior Strategic Account Manager

Wesco; Vancouver; On-site; CAD 85,000 - 120,000; Full time

Job summary

A leading company is seeking a Senior Strategic Account Manager based in the Greater Vancouver area. The role involves maintaining key client relationships, driving new business, and ensuring customer satisfaction. Candidates should have a strong sales background, particularly in physical security, and the ability to manage multiple stakeholder relationships effectively. This position offers an opportunity to excel in a dynamic environment with a focus on strategic growth.

Qualifications

• 5+ years proven sales experience as a strategic account manager.
• Physical Security experience is a must.
• Ability to manage multiple stakeholders and projects.

Responsibilities

• Leads development and execution of strategic account plans.
• Manages pipeline of opportunities at named accounts.
• Drives new business development and client engagement.

Skills

Communication

Negotiation

Problem Solving

Education

High School Degree or Equivalent

Bachelor’s Degree

Tools

CRM software

Microsoft Office

Job description

As a Senior Strategic Account Manager, you will maintain client relationships with key target accounts that have a major strategic impact on the long-term success of the organization. You will identify cross / up and repeat sales opportunities and work to resolve any issues or concerns and ensure customer satisfaction. Must be located in the Greater Vancouver area.

Responsibilities :

• Leads the development and execution of the strategic account plans at key, named accounts.
• Account focus will be on Named Global Security Integrator accounts
• Drives new business development. Will research, qualify, contact, present and close new clients based on an assigned territory or market segment.
• Continuously develops relationships with priority customer stakeholders, understands their key business issues, and recommends ways to deliver value.
• Liaison between the field and Global Accounts teams as it relates to pursuing new agreements, Value-Add / Total Cost of Ownership (TCO) commitments and increasing customer wallet-share.
• Maintains and manages a pipeline of opportunities at named accounts, including renewals, projects, and share improvement opportunities.
• Communicates customer activity, opportunity status, renewal status, and strategic plan progress to management.
• Leads solution development efforts that best address customer needs.
• Engages supplier sales resources to enlist their support and create solutions.
• Expert in strategic selling and takes the lead in high level sales engagements. Provides pre and post-call coaching to branch sales team.

Qualifications :

• High School Degree or Equivalent required; Bachelor’s Degree preferred.
• Must be in the Greater Vancouver area
• Physical Security experience is a must
• 5+ years proven sales experience as a strategic account manager of large account portfolios
• Experience managing multiple stakeholders and projects.
• History of success maintaining and developing key relationships.
• Success in strategic planning, resource allocation, leadership techniques, production methods and coordination of people and resources.
• Ability to understand where potential exists in assigned accounts and can recognize and create opportunities.
• Excellent communication and interpersonal skills with an aptitude for building strong client relationships.
• Strong negotiation and problem-solving skills.
• Proficiency with CRM software and Microsoft Office.
• Self-starter and able to work efficiently under pressure.
• Ability to travel up to 25%.

Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity and Affirmative Action Employer.

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