Senior Station Agent: Ground Ops & Passenger Support

Air Inuit Ltd.; Rivière-Koksoak; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

RRSP

Group insurance

Vacation 3 weeks

Telemedicine

EAP

Flight privileges

Retirement allowance

Corporate discounts

Profit sharing

Performance-based compensation

Job summary

Air Inuit Ltd. in Nunavik is seeking a Station Agent Level 3 to help ensure safe, reliable, and efficient station operations across passenger service, cargo, counter, and ramp activities.

You will provide professional customer support, handle operational documentation and cargo, marshal aircraft, and may refuel and de-ice as assigned. You will travel to other stations as needed, work in a fast-paced environment, and uphold safety, service, and teamwork on the ground.

Qualifications

• High school diploma (or equivalent) and minimum 5 years of aviation industry experience.
• Ability to assist passengers and cargo clients professionally and efficiently.
• Strong written and verbal communication in at least two of Inuktitut, French, English.

Responsibilities

• Perform core passenger and cargo service functions.
• Support at the counter and in cargo operations while maintaining service standards.
• Ensure continuity and quality of operations in supervisor's absence.
• Occasionally travel to other stations to assist operations.
• Marshal aircraft and perform ramp duties as required.
• Refuel and de-ice aircraft depending on assignment.

Skills

Interpersonal skills

Multitasking

Teamwork

Communication

Bilingual (Inuktitut, French, English)

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Air Inuit Ltd. in Nunavik is seeking a Station Agent Level 3 to help ensure safe, reliable, and efficient station operations across passenger service, cargo, counter, and ramp activities.

You will provide professional customer support, handle operational documentation and cargo, marshal aircraft, and may refuel and de-ice as assigned. You will travel to other stations as needed, work in a fast-paced environment, and uphold safety, service, and teamwork on the ground.