Senior Solutions Consultant

exa care; Toronto; On-site; CAD 90,000 - 130,000; Full time

Job summary

Tradewin seeks a Senior Consultant to develop opportunities in customs from our Canadian and international offices. You will work closely with clients, staff, the CBSA and other government agencies to deliver accurate HS classifications and rulings while expanding client relationships.

Responsibilities include interpreting customs regulations, preparing rulings, and coordinating with CBSA, clients, and colleagues.

Qualifications

• CCS or CTCS preferred
• Canadian Customs Broker License or willingness to obtain
• Minimum 5 years’ experience in an international trade environment
• Proficient in Microsoft Office applications including Word, Excel, Access, PowerPoint, CRM
• Excellent verbal and written communication skills
• Superior analytical and problem-solving skills
• Investigative and logical documentation skills

Responsibilities

• Harmonized Tariff Schedule classification of imported products
• Researching and interpreting Customs rulings for HS classification determination
• Prepare, submit and manage binding classification ruling requests to the CBSA
• Working knowledge of Customs Valuation and its interpretation
• Understanding of international trade agreements and Canadian export regulations
• Experience with CBSA CARM Client Portal and client communications
• Mentor and guide junior team members
• Engage with domestic and international clients and maintain relationships
• Contribute to sales process including client meetings and presentations

Skills

Customer service

Interpersonal skills

Verbal and written communication

Analytical skills

Problem-solving skills

Education

Canadian Customs Broker License (CCB) or willingness to obtain

CCS or CTCS preferred

Tools

Microsoft Office (Word, Excel, Access, PowerPoint, CRM)

Job description

Scope of Position

You should have the ability to develop opportunities in the various aspects of customs from our Canadian and international offices. You must be comfortable working closely with clients, staff, the CBSA and other government agencies. Strong communication skills will be required to be able achieve your goals with clients, the government and the team.

Classify our clients’ products using a working knowledge and demonstrated ability to properly navigate and interpret the Harmonized Tariff System. You must possess the ability to read, understand and apply the general rules of interpretation (GRI’s), section & chapter notes and have a good understanding of Customs' rulings, including Customs' ruling database.

The Senior Consultant will need to understand import valuation and the trade agreements that Canada is a party to. They will need to have the ability to manage their projects and work closely with the team to complete the projects within the requited time limits.

Major Duties and Responsibilities

• Harmonized Tariff Schedule classification of imported products
• Researching and interpreting Customs rulings for HS classification determination
• Effectively use reference sources, such as the HS Tariff schedule and Explanatory Notes
• Prepare, submit and manage binding classification ruling requests to the CBSA.
• Working knowledge of Customs Valuation and its interpretation.
• Understanding of international trade agreements
• Understanding of Canadian export regulations
• Understanding of and experience working within the CBSA CARM Client Portal
• Communicating with domestic and international clients’ offices, building and maintaining strong internal and external relationships
• Corresponding with the CBSA.
• Active participation in the sales process including attending meetings with clients.
• Prepare and deliver presentations and reports to management, peers and clients
• Mentor and guide junior team members.
• Meet company standard of 52 hours of training per year
• Be dedicated to the success of Tradewin using ethical business practices at all times

Reporting Structure

The Senior Consultant, in most cases, would report to the Manager or Principal.

Qualifications

• Either CCS or CTCS are preferred
• Canadian Customs Broker License or willingness to actively obtain
• Demonstrated customer service skills and proven interpersonal skills
• Minimum 5 years’ experience in an international trade environment
• Required knowledge of Microsoft Office applications, including but not limited to: Word, Excel, Access, PowerPoint, CRM
• Excellent verbal and written communication skills
• Superior analytical skills with a strong ability to logically document and explain processes
• Investigative and problem-solving skills