Senior Solution Consultant

Workiva; Toronto; Remote; CAD 122,000 - 136,000; Full time

Job summary

An established industry player is seeking a Senior Solution Consultant to leverage their expertise in pre-sales support and client engagement. In this dynamic role, you will drive the discovery process, lead impactful product demonstrations, and collaborate with various teams to ensure customer success. The ideal candidate will possess a strong technical background in SaaS solutions and excellent communication skills, enabling them to articulate value propositions effectively. Join a forward-thinking company that values diversity and innovation, and help shape the future of their platform while enjoying a flexible work environment.

Qualifications

• 6+ years of experience in a relevant field with a Bachelor's degree.
• Hands-on technical experience with SaaS solutions preferred.

Responsibilities

• Provide pre-sales support and product demonstrations to clients.
• Conduct process assessments and build Proof of Concepts.

Skills

Verbal Communication

Presentation Skills

Problem Solving

Technical Knowledge of SaaS

Customer Engagement

Education

Bachelor's Degree

Master's Degree

PhD

Tools

Cloud Technologies

API Integration

Job description

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The Senior Solution Consultant provides pre-sales support in the development and presentation of our platform for prospective clients and current customers to address the complex problems that Workiva's platform and solutions solve. The qualified candidate will be able to offer domain knowledge and specific technical subject matter expertise to the sales function, supporting the business and functional aspects of Workiva's platform and solutions via technical and architecture presentations, product demonstrations, and communication of value-based messaging about the Workiva platform.

What You’ll Do

• Execute pre-sales framework to engage customers, prospects, and partners via virtual and onsite meetings, drive the discovery process, lead product demonstrations, and identify areas where Workiva solutions align to address customer/prospect needs
• Demonstrate expertise across all of Workiva’s domain areas - Financial Reporting, ESG, and GRC - developing working knowledge of industries, departments, and use cases where Workiva can have an impact
• Assist sales in developing account plans in support of Workiva strategies and objectives
• Conduct process assessments with customers, build Proof of Concepts to validate requirements, build and present partner specific business cases
• Ensure customer success by working with implementation partners and Workiva Client Services team for smooth on-boarding and long term success
• Assist in developing new use-cases or by using existing templates providing proof of our solution's impact and value proposition
• May begin to deliver cross-domain coaching, training, or mentoring peers
• Work with Sales, Product Marketing, Client Services, Scoping, and Customer Success to achieve team and company goals
  
  
  

What You’ll Need

Minimum Qualifications

• Requires a minimum of 6 years of related experience with a Bachelor’s degree; or 4 years and a Master’s degree; or 2 years and a PhD
  
  
  

Preferred Qualifications

• Ability to communicate experiences and industry trends clearly to prospects and customers
• Experience engaging with and presenting to business or IT managers and executives
• Excellent verbal, written, presentation, and interpersonal communication skills
• Self-motivated with strong propensity for action, results and continuous improvement
• Experience building processes from the ground up, including design, proposal, and cross-functional alignment
• Demonstrates proactive collaboration and feedback to product management teams to capture new customer requirements and enhancements, may require guidance as needed
• Ability to solve problems and articulate solutions to business problems with strong communication and presentation skills
• Hands on technical experience with SaaS solutions, cloud technologies, and architectures preferred
• Experience with high level technical aspects of connectivity and integration (API)
• Capability to gather business needs and present a value based, compelling software demonstration is preferred
  
  
  

Travel Requirements & Working Conditions

• Up to 50% Travel
• Reliable internet access for any period of time working remotely, not in a Workiva office
  
  
  

Workiva is an Equal Opportunity Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, gender identity, race, religion, disability status, sexual orientation, or any other protected characteristic.

Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email [e-mail].

Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.

Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Consulting, Information Technology, and Sales

• Industries

  Software Development

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