Senior Site Reliability Engineer

Infotek Consulting Inc.; Montreal; On-site; CAD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a Site Reliability Engineer (SME) to design and support scalable SRE solutions. This role is pivotal in ensuring the performance and reliability of applications, requiring a blend of application development and technology operations expertise. You will lead automation initiatives, manage incidents, and drive continuous improvement in operational practices. Collaborating with cross-functional teams, you'll ensure adherence to best practices while maintaining comprehensive documentation. This dynamic position offers an opportunity to make a significant impact in a forward-thinking environment focused on operational excellence.

Qualifications

• Strong foundation in application development and technology operations.
• Experience with automation and incident management processes.

Responsibilities

• Lead development of SRE solutions ensuring performance and security.
• Champion automation to enhance operational processes and efficiency.

Skills

Site Reliability Engineering

Automation

Incident Management

Continuous Improvement

Technical Documentation

Education

Bachelor's Degree in Computer Science or related field

Relevant Certifications (e.g., AWS, Azure)

Tools

Monitoring Tools

Automation Tools

Incident Management Software

Job description

Looking for a Site Reliability SME, this role is located in Montreal and the Candidate must be residing in Montreal or surrounding area, no outside province.

Title:

Site Reliability Engineer – SME

Overview:

As a Site Reliability Engineer (SME), you will play a critical role in designing, implementing, and supporting scalable and resilient SRE solutions for applications maintained by the Digital Branch SRE organization. Serving as the engineering expert within the SRE function, you will collaborate closely with the Delivery team and cross-functional IT partners to ensure reliability, performance, and operational excellence. This role requires a strong foundation in application development and/or technology operations, with a proactive approach to automation, incident management, and continuous improvement.

Key Responsibilities:

• Lead the development and review of SRE solutions, ensuring adherence to non-functional requirements such as performance, security, maintainability, compliance, and change management.
• Champion automation by identifying and implementing opportunities to streamline and enhance existing operational processes.
• Track, monitor, and manage technical workstreams, ensuring visibility and accountability across projects.
• Serve as the Subject Matter Expert (SME) for your application portfolio, maintaining comprehensive documentation of system components, infrastructure, and dependencies.
• Act as a senior escalation point within the on-call rotation, supporting incident response, scheduled maintenance, release deployments, and production support activities.
• Partner with the SRE Delivery team to lead incident and problem management processes, including root cause analysis (RCA) and resolution tracking.
• Drive continuous improvement initiatives by advancing technical standards, monitoring capabilities, tooling, and operational best practices.
• Maintain technology currency by overseeing activities such as server patching, certificate renewals, and compliance, with a strong emphasis on automation opportunities.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Analyst and Consulting

Industries

Banking