Senior Site Reliability Engineer

ITjobs.ca; Montreal; On-site; CAD 80,000 - 85,000; Full time

Job summary

An established industry player is seeking a Senior Site Reliability Engineer to enhance their Digital Branch SRE organization. This pivotal role involves developing and supporting SRE solutions while collaborating with various IT partners. The ideal candidate will possess intermediate knowledge in application development and technology operations, ensuring robust production support and effective incident management. Join a dynamic team focused on continuous improvement and technical excellence, where your contributions will significantly impact the company's success and innovation.

Benefits

Comprehensive Total Rewards Program

Flexible work/life balance options

Opportunities for challenging work

Coaching and development support

Qualifications

• Intermediate knowledge of industry practices with a focus on SRE.
• Hands-on experience in various SRE languages and tools.

Responsibilities

• Participate in code and non-functional reviews of production-bound SRE solutions.
• Drive transformation by automating existing processes.

Skills

Site Reliability Engineering

Cloud

Linux

Unix

Windows

APIs

Databases

Communication Skills

Negotiation Skills

Stakeholder Management

Tools

Ansible

Dynatrace Managed

Moog

PagerDuty

ServiceNow

GitHub

Slack

Elastic

Logstash

Kibana

Job description

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What is the opportunity?

This role will be responsible for the development, implementation, and support of Site Reliability Engineering (SRE) solutions for applications supported by the Digital Branch SRE organization. As the Engineering arm of the Digital Branch SRE organization, this team will work collaboratively with the Delivery arm of the same organization and any other IT partners required to succeed in its mandate. The incumbent will need intermediate knowledge and experience working in an application development and/or technology operations organization. Perform production support role and partner with the SRE Delivery team in incident management and problem management.

Job Summary

Job Description

What is the opportunity?

This role will be responsible for the development, implementation, and support of Site Reliability Engineering (SRE) solutions for applications supported by the Digital Branch SRE organization. As the Engineering arm of the Digital Branch SRE organization, this team will work collaboratively with the Delivery arm of the same organization and any other IT partners required to succeed in its mandate. The incumbent will need intermediate knowledge and experience working in an application development and/or technology operations organization. Perform production support role and partner with the SRE Delivery team in incident management and problem management.

What will you do?

• Participate in code and non-functional (performance, security, maintainability, compliance, change management) reviews of all production-bound SRE solutions
• Drive transformation by continuously looking for ways to automate existing processes
• Track, audit, monitor, and implement technical work streams
• Act as portfolio SME (Subject Matter Expert) – understand & document common components, core functionalities, and infrastructure of supported applications
• Be an escalation point in the on-call rotation, and support our maintenance, scheduled work, support and release deployment requirements
• Drive in incident management and problem management for applications in scope and RCA Action items fulfillment/ownership
• Focus on Continuous improvement and technical standards – Drive improvements in productivity, monitoring, tooling, and best practices
• Manage technology currency (server patching, certificate renewal, compliance, etc.) with a keen eye on automating opportunities
• In this role, you will communicate and interact frequently with RBC partners and/or employees located across Canada and/or worldwide.
  
  

What do you need to succeed?

Must Have

• Intermediate knowledge of industry practices, with a focus on SRE
• Intermediate experience in a variety of environments (Cloud, Linux/Unix/Windows and services/APIs, databases)
• Excellent communication skills, direct style.
• Effective negotiation skills, stakeholder management
• Ability to influence the squad at an SRE level
• Hands-on experience in a variety of SRE languages and tools (Ansible, Dynatrace Managed, Moog, PagerDuty, ServiceNow, GitHub, Slack, Elastic, Logstash, Kibana, Blue Prism, Catch Point)
  
  

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Flexible work/life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities
  
  

#TechPJ

Job Skills

Agile Methodology, Application Infrastructure, Group Problem Solving, IT Automation, IT Monitoring, Operations Support, Production Support, Software Development Life Cycle (SDLC), Software Engineering, Software Product Technical Knowledge, System Applications, Systems Software

Address

Additional Job Details

1 PLACE VILLE MARIE:MONTRÉAL

City

MONTRÉAL

Country

Canada

Work Hours/week

37.5

Employment Type

Full time

Platform

TECHNOLOGY AND OPERATIONS

Job Type

Regular

Pay Type

Salaried

Posted Date

2024-12-19

Application Deadline

2025-05-31

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  IT Services and IT Consulting

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