Senior ServiceNow UX/UI Designer — Hybrid/Remote

TELUS Digital; Canada; Hybrid; CAD 75,200 - 94,000; Full time

Benefits offered by this job

Healthcare benefits

Retirement Savings Matching

Competitive PTO Policy

Life & Disability Insurance

Employee Assistance Program (EAP)

Job summary

A leading telecommunications and digital services company is seeking a Senior UX/UI Designer specializing in ServiceNow implementation. The ideal candidate will drive user experience design from initial strategy to final delivery, ensuring user needs are met through intuitive solutions. Located in Canada, this role offers hybrid or remote work flexibility, competitive compensation, and benefits including healthcare and retirement savings matching. Strong knowledge of telecommunications industry practices and experience with modern design tools are essential.

Qualifications

• 5+ years of UI/UX design experience, particularly with ServiceNow.
• Expertise in ServiceNow UI Technologies like Next Experience UI.
• Experience in Telecommunications industry projects.

Responsibilities

• Drive end-to-end design for ServiceNow platform components.
• Conduct user research to understand needs and pain points.
• Develop wireframes and mockups for the development teams.

Skills

ServiceNow Design Experience

Communication Skills

User Research Techniques

Design Prototyping

Tools

Figma

Sketch

Adobe XD

Job description

A leading telecommunications and digital services company is seeking a Senior UX/UI Designer specializing in ServiceNow implementation. The ideal candidate will drive user experience design from initial strategy to final delivery, ensuring user needs are met through intuitive solutions. Located in Canada, this role offers hybrid or remote work flexibility, competitive compensation, and benefits including healthcare and retirement savings matching. Strong knowledge of telecommunications industry practices and experience with modern design tools are essential.