Senior Security Investigator

Avenue.io Inc.; Calgary; On-site; CAD 90,000 - 130,000; Full time

Job summary

TELUS is seeking an experienced Corporate Investigator to conduct complex internal and external investigations, collaborating with Law Enforcement, Legal, and cross-functional teams. You will craft detailed reports, analyze data sources, and document cases to support determinations and preventive actions.

The role requires a Private Investigator License and eligibility for a Government of Canada Security Clearance.

Qualifications

• At least 5 years of experience in an investigative position.
• Proficient with computer applications and database query languages.
• Strong report writing, communication, and interviewing skills.
• Familiarity with the Criminal and Civil Justice System.
• Ability to investigate incidents through technology and data analytics.
• Ability to respond to urgent incidents outside regular business hours.
• Must have a Private Investigator License.
• Ability to obtain a Government of Canada Security Clearance.

Responsibilities

• Conduct complex internal and external investigations.
• Coordinate with Law Enforcement, Courts and Legal teams.
• Collaborate with People & Culture, Labor Relations and Legal Services.
• Produce summary investigation reports for TELUS leadership.
• Query and analyze electronic data sources for evidence.
• Build and document cases to support findings and resolutions.
• Provide security recommendations and participate in proactive projects.
• Identify patterns and trends to improve policies and controls.
• Respond urgently to threats toward TELUS assets and personnel.
• Lead and participate in investigative interviews.

Skills

Investigative experience

Report writing

Data analytics

Interviewing skills

Database querying

Education

Private Investigator License

Tools

SQL

Job description

Description

Join our team and what we'll accomplish together

Help business leaders solve complex business challenges

The Corporate Investigations Team is one of the most compelling and interesting functions at TELUS. We are dedicated to ensuring the security of our team members, customers, and assets, employing the latest investigative techniques and methods to maintain a best-in-class operation. In this role, you will be responsible for investigating complex, high-impact cases that protect TELUS against a wide scope of threats and breaches. Success requires active collaboration with core business units to deliver positive outcomes for both our people and our brand.

What you'll do

• Conduct various complex internal and external investigations

• Work with outside agencies such as Law Enforcement, Courts and Legal to bring cases to resolution

• Work closely with Internal Stakeholders including People & Culture, Labor Relations, Legal Services and other TELUS Security Teams

• Produce summary investigation reports for distribution to TELUS leaders

• Query and Analyze various electronic data sources for case evidence

• Thoroughly build and document cases to support findings and resolutions

• Provide Security recommendations and participate in Projects for proactive measures

• Evaluate cases for patterns and trends to identify failures in policies, procedures and/or internal controls

• Urgent response for threats toward TELUS assets and personnel

• Lead and participate in investigative interviews

Qualifications

What you bring

• At least 5 years of experience in an investigative position

• Proficient computer skills, computer application and database query language

• Strong report writing, communications and interviewing skills

• Familiarity of the Criminal and Civil Justice System

• Ability to investigate incidents through traditional means, using technology and data analytics

• Ability to respond to urgent incidents outside regular business hours

• Must have a Private Investigator License

• Ability to obtain a Government of Canada Security Clearance

Great-to-haves

• Experience as a court or arbitration witness

• Working knowledge in the Telecommunications industry

• Familiarity of Digital Forensic concepts, Fraud and Technical investigations