Sr. Security Consultant - Incident Response Team (TSIRT)

TELUS; Burnaby; On-site; CAD 120,000 - 160,000; Full time

Job summary

TELUS Security Incident Response Team (TSIRT) within the Chief Security Office leads the response to cybersecurity incidents across a national scope. As a senior cyber incident responder, you will guide investigations, coordinate with technical teams and business units to resolve incidents promptly.

You will develop innovative response strategies, produce detailed incident reports, and drive continuous improvement by automating playbooks and standard operating procedures.

Qualifications

• Extensive expertise in security incident response and digital forensics with proven outcomes.
• Advanced proficiency with cloud technologies (AWS, Azure, GCP) and security tooling.
• Ability to lead complex investigations and coordinate cross-team remediation.

Responsibilities

• Lead the response to cybersecurity incidents with a focus on reducing impact and cost.
• Provide clear leadership and communication to stakeholders; coordinate across teams.
• Perform digital investigations across major platforms to extract actionable information.
• Develop and automate incident response playbooks and SOPs for continuous improvement.
• Collaborate with internal stakeholders and mentor junior team members.
• Communicate effectively, manage time, and balance multiple activities with minimal supervision.

Skills

Cyber incident response

Digital forensics

Cloud security

Incident reporting

Education

Bachelor's degree in CS/Engineering

Tools

BigQuery

LogScale

Lucene

Job description

Description

Join our team and what we’ll accomplish together

As a member of the TELUS Security Incident Response Team (TSIRT) within the Chief Security Office, you will be part of a growing, national team focusing on cyber resilience and incident response. As a senior cyber incident responder, you will lead the response to cybersecurity incidents by collaborating effectively with technical teams and impacted business units to resolve them in a timely manner.

Join our team and what we’ll accomplish together

As a member of the TELUS Security Incident Response Team (TSIRT) within the Chief Security Office, you will be part of a growing, national team focusing on cyber resilience and incident response. As a senior cyber incident responder, you will lead the response to cybersecurity incidents by collaborating effectively with technical teams and impacted business units to resolve them in a timely manner. Partner with team members across a wide array of technologies to defend against cyber threats and coordinate remediation efforts. Leverage your critical thinking and problem-solving skills to develop innovative response strategies during complex cyber incidents. Produce detailed incident reports to help improve TELUS’s cyber resilience. If continuous growth and learning while getting your hands on the newest technologies in fast-paced, complex environments sounds exciting, this could be just the role for you!

What You’ll Do

• Lead the response to cybersecurity incidents by utilizing your knowledge of the latest threats and coordinating response activities effectively to reduce the cost and impact of incidents


• Provide effective leadership to guide teams, excellent communication to keep stakeholders informed, and critical problem-solving to address complex security challenges


• Perform digital investigations across all major technology platforms to analyze data and uncover critical information


• Foster a culture of continuous improvement by developing and automating incident response playbooks and standard operating procedures


• Collaborate with internal stakeholders, showcasing your integrity, ethics, and willingness to provide feedback in sometimes challenging situations


• Coach and mentor junior team members by providing technical leadership and career guidance, fostering growth within the team


• Showcase your ability to communicate efficiently, manage your time, make use of your analytics and organizational skills, all while juggling multiple activities concurrently and with minimal supervision

What you bring

• Extensive expertise in security incident response and digital forensics, with proven experience following best practices and innovating to achieve positive outcomes


• Advanced proficiency with cloud technologies, including AWS, Azure, and GCP cloud computing environments


• Proven experience in log and data analysis using common query languages such as BigQuery, LogScale, or Lucene


• Ability to strategically leverage AI and machine learning to automate and improve incident response activities


• Comprehensive cybersecurity knowledge, staying current on the latest attack techniques, countermeasures, malware, and threat actor profiles


• Availability for on‑call after‑hours support one week per month


• University degree in Computer Science, Engineering, or related discipline


• Minimum 7 years of hands‑on incident response experience


• Ability to successfully obtain Canada PWGSC Clearance (Level II – Secret)

Great-to-Haves

• Fluent bilingualism in both French and English


• Formal Project Management, Security Leadership or Crisis Management training


• Industry security certifications for Digital Forensics or Incident Response

Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.