Senior Scrum Master

RBC; Toronto; On-site; CAD 95,000 - 125,000; Full time

Benefits offered by this job

Flexible work/life balance

Total Rewards Program

Coaching and career development

Stock where applicable

Job summary

RBC is seeking a Senior Scrum Master to support the b.Next and Manage My Cash Flow journeys as part of the epiX program, building a new business banking platform and capabilities for the future. You will drive engagement among teams and stakeholders to ensure product quality and technical delivery, facilitate backlogs, planning, and retrospectives, and lead scrum of scrums across the program.

You will collaborate with agile coaches and COE to coach teams, identify impediments, and continuously

Qualifications

• 3+ years as a scrum master (medium-to-large scale initiatives) in a dependent multi-agile team environment.
• 5+ years of experience in software development and/or project management and/or business (system) analysis or other relevant professional experience.
• Undergraduate Degree in Business, Information Technology, Computer Science, Engineering (or equivalent).
• Advanced knowledge of Atlassian products (specifically Jira and Confluence).
• Certified Scrum Master / Agile Practitioner.

Responsibilities

• Facilitate medium-to-high complexity Agile initiatives from initiation through release and ongoing production support, ensuring alignment with RBC Agile/Scrum practices.
• Create and manage delivery roadmaps; identify and manage delivery risks; track and report team financials.
• Navigate and identify shared services required by the team for objective delivery.
• Facilitate discussions for collective decision-making, goal setting and conflict resolution within the team.
• Remove impediments to delivery by managing external dependencies and problem-solving.
• Champion new ways of working and support change management across teams; foster a trusting, safe environment.
• Provide proactive coaching with agile coaches/COE to optimize team productivity.

Skills

Agile Coaching

Agile Methodology

Agile Scrum Development

Coaching Others

Communication

Facilitation

Roadmap

Quality Management

Scrum

Teamwork

Education

Undergraduate Degree in Business, IT, CS, Engineering

Tools

Jira

Confluence

Job description

WHAT IS THE OPPORTUNITY?

The Business Financial Services Technology (BFST) team is looking for a Senior Scrum Master to support the b.Next and Manage My Cash Flow journeys as part of the epiX program building a new business banking platform and supporting capabilities of the future. The ideal candidate has experience running medium-to-complex agile development projects where they have driven constant engagement between teams and stakeholders ensuring product quality, value and technical delivery. You will be responsible for facilitating backlog refinements, increment planning, retrospectives, roadmap creation and scrum of scrums. You will lead teams in identifying impediments, risks, removing roadblocks and helping drive program-level continuous improvement.

OUR OFFER

The RBC BFST team offers the opportunity to leverage our epiX mega-journey transformation program to develop innovative solutions to our most challenging problems for RBC’s commercial banking customers. We hire people with a broad set of technical skills who are ready to take on tough challenges and make an impact to millions of Canadians and businesses every day.

WHAT WILL YOU DO?

Initiative Delivery:

• Facilitate medium-to-high complexity Agile initiatives from initiation through release and ongoing production support, providing oversight to ensure alignment with RBC Agile/Scrum practices, including but not limited to, project planning and kick-off, sprint cadence, release and deployment planning, both technical and non-technical activities
• Project management related deliverables such as: creating and managing delivery roadmaps, identifying and managing delivery risks; tracking and reporting financials for the team; navigating and identifying shared services required by the team in the delivery of its objectives

Team facilitation (medium to large size teams):

• Facilitate discussions leading to collective decision-making, goal setting and conflict resolution within the team
• Remove impediments to delivery success through the proactive management of external dependencies, problem-solving, and the development of new solutions or approaches to ongoing challenges
• Champions ways-of-working by working towards business transformation and supporting change management across the teams. Creating a trusting and safe team environment
• With the assistance from agile coaches and the Agile COE, provide proactive coaching to the team and recommend continuous improvement of processes to optimize team productivity

Cross-functional Communication:

• Communicate cross functionally, ensuring transparency of progress and outcomes; report team progress and accomplishment up and across; facilitate status updates, product demos and retrospectives; ensure timely project and financial reporting

WHAT DO YOU NEED TO SUCCEED?

Must have:

• 3+ years as a scrum master (medium-to-large scale initiatives) in a dependent multi-agile team environment, using influence to facilitate outcomes, including practical experience facilitating all key Agile ceremonies and practices
• 5+ years of experience in software development and/or project management and/or business (system) analysis or other relevant professional experience
• Undergraduate Degree in Business, Information Technology, Computer Science, Engineering (or equivalent experience)
• Advanced knowledge of Atlassian products (specifically Jira and Confluence).
• Certified Scrum Master / Agile Practitioner

Nice-to-have:

• Experience managing Digital projects
• Experience in a matrix environment, such as a large, publicly-traded corporation
• Safe training/experience

WHAT'S IN IT FOR YOU?

• We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work

JOB SKILLS

Agile Coaching, Agile Methodology, Agile Scrum Development, Coaching Others, Communication, Conflict Management, Decision Making, Facilitation, Group Problem Solving, Information Technology (IT) Infrastructure, IT Roadmap, Quality Management, Results-Oriented, Scrum, Scrum (Agile), Staying Focused, Teamwork

ADDITIONAL JOB DETAILS

Address: WATERPARK PLACE, 20 BAY ST:TORONTO

City: Toronto

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: TECHNOLOGY AND OPERATIONS

Job Type: Regular

Pay Type: Salaried

Posted Date: 2026-08-19

Application Deadline: 2026-09-16

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

OUR EMPLOYMENT OPPORTUNITIES

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.