Lead Business Systems Analyst

RBC; Toronto; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Bonuses

Stock options

Flexible benefits

Training program

Job summary

RBC's Global Functions Technology team is seeking a Senior Business Systems Analyst to drive requirements and specifications for data analytics and ML model projects. You will work with big data technologies, build data pipelines, and support deployment of analytical products in a high compute environment.

You will partner with model developers, product managers, and architects, translating sessions into actionable documentation and ensuring alignment with business objectives.

Qualifications

• 5+ years of progressive experience as a Business Systems Analyst on large projects.
• Strong domain knowledge in Financial Services, Retail Credit Risk, and analytics.
• Experience delivering projects using Agile methodology with iterative delivery.
• Proficient in SQL, Tableau, PySpark or Python for data pipelines.

Responsibilities

• Analyze requirements and translate sessions into formal documentation and use cases.
• Collaborate with Model Developers and Strategy teams on data pipelines and ML apps.
• Support planning with Product Managers and Scrum Masters while aligning with tech objectives.
• Lead reviews with stakeholders to validate requirements and resolve trade-offs.
• Document both functional and non-functional data requirements and dependencies.

Skills

Requirements Analysis

Agile Methodologies

SQL

Python

Data Analytics

Stakeholder Management

Tableau

PySpark

Education

Master's degree

Tools

Hive

Cloudera Data Platform

Job description

What is the opportunity?

RBC's Global Functions Technology (GFT) is hiring Senior Business Systems Analysts to join its Retail Credit & Climate Risk technology (Data & AI) team. In this role, you'll be responsible for delivering requirements, functional and non-functional specifications and driving the implementation of predictive analytics and ML model products—including data ETL pipelines, feature stores, and the deployment of offline and online models. You'll work with big data and Python technologies, engineering solutions for high compute/memory infrastructure use cases that solve real business challenges.

What will you do?

Requirement Analysis & Strategic Documentation

• Engage and partner with Model Developer and Strategy teams to deploy data pipelines, prescriptive analytics, and ML model applications that drive business value
• Support Product Managers, Product Owners, and Scrum Masters in planning and executing projects while maintaining alignment with broader technology objectives
• Facilitate information gathering sessions by leading discussions, managing group dynamics, and maintaining focus to accomplish project goals—translating these sessions into comprehensive requirements documentation, business use cases, feasibility analysis, and cross-functional diagrams
• Work with senior stakeholders to validate requirements through structured reviews and walkthroughs, ensuring system specifications meet business expectations; negotiate solutions when trade-offs are needed
• Partner with platform engineering teams to ensure technical capabilities and data requirements are clearly understood, identify dependencies and integration points
• Document both functional and non-functional requirements with clarity and precision

Data Analysis & Sourcing Strategy

• Analyze incoming datasets and develop detailed requirements & specifications around sourcing solutions, data provisioning, and transformation approaches
• Complete comprehensive data profiling and documentation to identify data sources, gaps, and quality issues
• Apply compliance and information security guidelines within the context of datasets and business requirements; identify data accuracy needs and evaluate solution options

Communication, Planning & Quality Assurance

• Support Architects and Development teams in designing and implementing technical solutions that balance business needs with technical feasibility
• Participate in test reviews and user acceptance testing in collaboration with the project team to ensure deliverable quality
• Lead implementation planning, post-implementation validations, and L2 production incident analysis as needed, while managing risks, assumptions, and constraints
• Communicate findings and recommendations to appropriate stakeholders with clarity and influence

What do you need to succeed?

Must Have:

• 5+ years of progressive experience as a Business Systems Analyst managing requirements on large and complex projects, demonstrating ability to work independently, apply critical and strategic thinking, and manage multiple competing priorities
• Strong business domain understanding of Financial Services, Retail Credit Risk, Retail and Commercial Banking; excellent data analysis capabilities and solid background with complex software products (preferably cloud/data analytics focused)
• Hands-on experience delivering technology projects using Agile methodology, with proven ability to execute within iterative delivery frameworks
• Requirements planning and prioritization expertise, including stakeholder analysis and effort estimation specific to building and designing data pipelines; demonstrated data analysis expertise using SQL, Tableau, Pyspark, or Python for both batch and real-time use cases

Nice to Have:

• Master's degree in a Quantitative subject
• Experience in data modeling, entity-relationship diagramming, ETL processes, and API schema definitions
• Experience working with Retail Credit Banking data or consulting firms specializing in implementation consulting
• Hands-on experience with Big Data technologies (such as Cloudera Data Platform), working directly with Hive databases on HDFS
• Understanding of Mainframe technologies (JCLs, COBOLs, Copybooks)

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services

Job Skills

Business Appraisals, Business Process Modeling, Commercial Acumen, Communication, Critical Thinking, Group Problem Solving, Interpersonal Relationship Management, Requirements Analysis, Resource Management, Team Management

Additional Job Details

Address: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City: Toronto

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: TECHNOLOGY AND OPERATIONS

Job Type: Regular

Pay Type: Salaried

Posted Date: 2026-08-12

Application Deadline: 2026-10-03

Note

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.