Senior Relationship Manager, Commercial Financial Services

Royal Bank of Canada; Ottawa; On-site; CAD 120,000 - 180,000; Full time

Benefits offered by this job

Bonuses and flexible benefits

Total Rewards Program

Work-life balance

Development opportunities

Dynamic, high-performing team

Job summary

Royal Bank of Canada in Ottawa seeks a senior Commercial Banking professional with 5–7 years’ experience to manage high-value client relationships and provide tailored financial solutions. You will coordinate with RBC teams to deliver end-to-end advice and drive growth.

The role emphasizes credit analysis, risk assessment, and portfolio management, with opportunities to leverage digital banking tools and cross-sell RBC products.

Qualifications

• Must have 5–7 years commercial banking experience.
• Proven track record in business development and exceptional client relationship management.
• Strong credit skills including risk assessment and financial analysis.

Responsibilities

• Apply business development experience for prospecting and lead generation.
• Review financial statements to assess trends, monitor risk, and advise on credit structures.
• Deliver top-tier financial and business advice to clients.

Skills

Relationship management

Credit analysis

Financial analysis

Business development

Commercial banking

Industry knowledge

Education

University degree in commerce or business administration

MBA (advantageous)

Job description

Job Description

What is the opportunity?

Your natural flair for providing advice and resolving intricate business challenges is what sets you apart from the crowd. This role is all about professional relationship management and delivering top-tier financial advice in an end-to-end industry, whose specialized approach aligns sales, products, risk policy, and market strategies to deliver solutions specific for individual needs. This is a senior role in which your highly-developed experience with financial analysis, credit, and client acquisition relationship takes centre stage. Your finely honed solution-development skills, combined with your innate business acumen, portfolio management expertise, and knack for client service, sets the stage for success.

What will you do?

• Apply your past business development experience for prospecting, and lead generation, to new and existing clients
• Demonstrate portfolio management and risk mitigation through the review of financial statements identifying trends, monitoring risk, and assessing for credit restructuring
• Provide an exceptional client experience by delivering superior business and financial advice
• Leverage the expertise of RBC by identifying referral opportunities, making introductions together with appropriate referrals to RBC partners
• Collaborate and coordinate with the various teams to develop and execute a client contact strategy
• Champion digital enablement by becoming an advocate of the RBC mobile application and wallet, promoting regular usage through educating and guiding clients on how to use it

What do you need to succeed?

Must-have

• Minimum 5-7 years commercial banking experience
• Proven track record in business development and exceptional client relationship management
• Credit skills including assessment of risk and financial analysis, credit structuring/solutions and presenting the deal
• Specialized industry expertise in a past role (e.g., real estate, healthcare, agriculture)
• Experience with emerging communications and technology (i.e., web based meetings, social media, Digital Banking and Mobile Applications)

Nice-to-have

• Strong communication and presentation skills
• Deep products and services knowledge dependent on industry specialization
• New client acquisition skills (i.e., pitching the value proposition, lead generation, initial customer contact and cold calling, asking for referrals)
• University degree, ideally in commerce, business administration, or related experience

Is this job right for you?

Check out our video and decide for yourself!

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• World-class sales and senior leadership training with countless development opportunities
• A comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensation
• A focus on work-life balance
• A unique opportunity for personal and professional growth
• Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills

• Adaptability
• Business Development
• Client Centricity
• Communication
• Critical Thinking
• Curious Mindset
• Financial Acumen
• Practice Management

Additional Job Details

• Address:
• 90 SPARKS ST:OTTAWA City:
• Ottawa Country:
• Canada Work hours/week:
• 37.5 Employment Type:
• Full time Platform:
• PERSONAL & COMMERCIAL BANKING Job Type:
• Regular Pay Type:
• Salaried Posted Date:
• 2026-11-03 Application Deadline:
• 2026-11-20 Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com .