Senior Relationship Manager, Commercial Financial Services

Royal Bank of Canada; Dartmouth; On-site; CAD 75,000 - 110,000; Full time

Benefits offered by this job

World-class training and leadership

Total Rewards program with bonuses and

Flexible benefits

Job summary

Royal Bank of Canada in Halifax is seeking a Client Relationship Manager to connect with prospects and existing clients, delivering tailored financial advice within a collaborative Client Relationship Team. You will coordinate with partners to design and execute client contact strategies while managing risk and identifying credit opportunities.

The role requires strong client-centricity, relationship management, and exceptional communication skills, with experience in digital banking and new

Qualifications

• Must-have: 3–5 years commercial banking experience
• Must-have: client-centricity, relationship management excellence
• Must-have: exceptional interpersonal, communication, negotiation and presentation skills
• Must-have: new client acquisition skills (lead generation, cold calling, referrals)
• Must-have: experience with emerging communications & technology (web meetings, social media, Digital Banking, Mobile Apps)
• Nice-to-have: Mandarin language skills
• Nice-to-have: credit risk analysis/structuring
• Nice-to-have: industry expertise in real estate, healthcare, agriculture
• Nice-to-have: university degree in commerce or business administration

Responsibilities

• Apply your business development experience for prospecting and lead generation with new and existing clients
• Deliver superb financial and business advice within a Client Relationship Team model
• Collaborate with a core group of expert advisors to tailor client contact strategies
• Demonstrate portfolio management and risk mitigation by reviewing financial statements and identifying trends
• Identify referral opportunities and introductions to RBC partners

Skills

Client-centricity

Relationship management

Communication

Negotiation

Presentation skills

Lead generation

Digital Banking

Web meetings

Mobile apps

Cross-functional collaboration

Education

University degree in commerce or business administration

Tools

CRM systems

CRM tools

Digital Banking tools

Job description

What is the opportunity?

Your natural flair for connecting to prospects, new and existing clients by providing advice and resolving intricate business challenges is what sets you apart from the crowd. This role is all about professional relationship management and delivering top-tier financial advice, whose expert approach aligns sales, products, risk policy, and market strategies to deliver solutions tailored for individual needs. You are a key member of a Client Relationship Team and your deeply collaborative and client-centric nature allow you to coordinate with multiple partners resulting in an exceptional client experience. Your finely honed solution-development skills combine with your innate business development and knack for client service to set the stage for success.

*This role will be primarily supporting the Retail and Hospitality markets.

What will you do?

• Apply your past business development experience for prospecting, and lead generation, to new and existing clients
• Provide an exceptional client experience by delivering superior business and financial advice within a Client Relationship Team model
• Collaborate and coordinate with a core group of expert advisors to create and execute a client contact strategy tailored to each client's needs
• Demonstrate portfolio management and risk mitigation through the review of financial statements identifying trends, monitoring risk, and assessing for credit restructuring
• Leverage the expertise of RBC by identifying referral opportunities, making introductions together with appropriate referrals to RBC partners

What do you need to succeed?

Must-have

• Minimum 3-5 years commercial banking experience
• Deep and proven client-centricity, business development, and relationship management excellence
• Exceptional interpersonal, communication, negotiation and presentation skills
• New client acquisition skills (i.e., pitching the value proposition, lead generation, initial customer contact and cold calling, asking for referrals)
• Experience with emerging communications and technology (i.e., web based meetings, social media, Digital Banking and Mobile Applications)

Nice-to-have

• Mandarin language skills an asset
• Credit skills including assessment of risk and financial analysis, credit structuring/solutions and presenting the deal
• Specialized industry expertise in a past role (e.g., real estate, healthcare, agriculture)
• University degree, ideally in commerce, business administration, or related experience

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

World-class sales and senior leadership training with countless development opportunities

A comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensation

A focus on work-life balance

A unique opportunity for personal and professional growth

Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills

• Adaptability, Business Development, Client Centricity, Communication, Critical Thinking, Curious Mindset, Financial Acumen, Practice Management

Additional Job Details

Address: 50 TACOMA DR

City: Halifax

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: PERSONAL & COMMERICAL BANKING

Job Type: Regular

Pay Type: Salaried

Posted Date: 2026-11-02

Application Deadline: 2026-11-13 Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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