Senior Public Sector Cloud Engagement Lead

Amazon Web Services Canada, Inc.; Vancouver; Hybrid; CAD 100,000 - 167,000; Full time

Benefits offered by this job

Health insurance

RRSP

DPSP

Mentorship program

Career development

Job summary

Amazon Web Services Canada, Inc. in Vancouver seeks a Senior Engagement Manager, Public Sector Professional Services to lead complex cloud transformations for Canadian public sector clients.

You will own the full lifecycle from scoping to delivery, collaborate with AWS teams, and ensure outcomes meet strategic objectives. The role emphasizes cross-functional leadership, risk management, and client satisfaction in a dynamic, flexible work environment.

Qualifications

• IT project leadership with external customers.
• Programme or engagement management across multiple concurrent projects.
• Agile leadership of multiple teams (Scrum Masters, Product Owners).
• Experience in IT consulting or transformation for customers.
• Fluency with Waterfall and Agile/Iterative methodologies.
• Ability to obtain Canadian federal security clearance (required).
• Excellent executive communication and stakeholder management.
• PMP or equivalent certification is an asset.

Responsibilities

• Plan and manage all phases of the project lifecycle, including governance plans, project schedules, team goals, milestones, and budgets while defining success criteria.
• Collaborate with AWS field sales, pre-sales, training, and support teams to understand customer needs and ensure delivery exceeds expectations.
• Lead engagement goals by managing issues, risks, decisions, dependencies, and action items to achieve customers' business outcomes.
• Work with stakeholders and AWS sales teams to amend contractual scope, financials, and expected timelines as needed.
• Hold teams accountable and manage customer expectations throughout the full engagement lifecycle.
• Analyse project goals and create actionable plans to guide AWS team members, customer SMEs, and third-party partners.
• Support the sales lifecycle by engaging clients in defining next phases of cloud projects to meet evolving needs.
• Contribute to practice development through practical solutions, methodologies, and knowledge-sharing artefacts.
• Plan and oversee the preparation and distribution of project communications to stakeholders at all levels.
• Foster an inclusive and diverse work environment in all interactions.

Skills

IT project delivery leadership

Programme or engagement management

Agile team leadership

IT consulting and transformation

Methodology fluency

Security clearance eligibility

Executive communication

Cloud and AWS knowledge

Education

PMP or equivalent certification

Job description

Amazon Web Services Canada, Inc. in Vancouver seeks a Senior Engagement Manager, Public Sector Professional Services to lead complex cloud transformations for Canadian public sector clients.

You will own the full lifecycle from scoping to delivery, collaborate with AWS teams, and ensure outcomes meet strategic objectives. The role emphasizes cross-functional leadership, risk management, and client satisfaction in a dynamic, flexible work environment.