Senior Project Manager, IT Infrastructure

Pollard Digital Solutions; Winnipeg; Hybrid; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Profit sharing

Company pension

Group benefits

Professional development

Tuition reimbursement

Employee & Family Assistance Program

Engagement activities

On-site cafeteria

On-site gym

Free parking

Hybrid work environment

Job summary

Pollard Digital Solutions, a division of Pollard Banknote, is seeking an experienced Senior Project Manager for our Winnipeg office. You will lead end-to-end IT infrastructure initiatives with a client-centric delivery approach, ensuring security, compliance and quality standards are met across complex, multi-team projects.

You will collaborate with stakeholders, manage external providers, and drive continuous improvement across global programs while supporting a hybrid work environment and

Qualifications

• 5+ years of experience managing large IT infrastructure projects.
• Experience with security, compliance and quality standards.
• Familiarity with governance frameworks and RAIDs.
• Proficient in Agile and Waterfall methodologies.
• Experience coordinating across global teams and multiple stakeholders.

Responsibilities

• Lead end-to-end IT infrastructure projects from concept to delivery and closure.
• Oversee 3rd party service providers and maintain clear communication.
• Provide comprehensive project reporting to stakeholders.
• Coordinate with diverse, global teams to meet objectives.
• Manage project plans, schedules and dependencies across groups.
• Mitigate risks and handle issues proactively.
• Ensure delivery meets security, compliance and quality standards.
• Improve delivery processes for efficiency.
• Collaborate with other PMs to drive enterprise-wide improvements.

Skills

Leadership

Client focus

Communication

Stakeholder management

Team collaboration

Education

Post-secondary degree in IT/PM

PMP designation (asset)

Tools

Smartsheet

JIRA

Confluence

Job description

We’re looking for an experienced Senior Project Manager with IT infrastructure, security and compliance experience to join our Project Management Office team within our Winnipeg Office at 140 Otter Street.

As a Senior Project Manager, you will be responsible for complex IT infrastructure projects ensuring security, compliance and quality standards are met and with a client-centric approach to delivery. In this role, you’ll be leading and directing project teams, collaborating with stakeholders, and executing efficient project management methodologies. The Senior Project Manager role offers the chance to lead intricate, high-impact and global projects that result in significant achievements and successful results.

Who We Are

Experience the forefront of innovation with Pollard Digital Solutions a division of Pollard Banknote, where we lead the charge in revolutionizing digital solutions for state lotteries. From groundbreaking initiatives like iLottery to crafting immersive player experiences that champion noble causes globally, our team's innovative spirit is driving impactful changes in the industry. Join us in this exhilarating journey, where every contribution makes a difference in shaping the future of lottery gaming.

What We Offer

• Competitive compensation
• Profit sharing program – every role plays a part in our success!
• Company pension
• Comprehensive Group Benefits
• Opportunities for professional development
• Tuition reimbursement
• Employee & Family Assistance Program
• A variety of committee driven employee engagement activities
• On-Site Cafeteria & Outdoor Patio
• On Site Gym
• Free Parking
• Hybrid Work Environment

What You’ll Do

• End-to-end project management for multiple and complex IT infrastructure initiatives, from concept to delivery and successful closure, meeting security, compliance and quality standards. Support other programs and projects with dependencies on IT infrastructure by leading assigned workstreams and with effective reporting to other program managers as required Successfully deliver multiple projects meeting requirements, deadlines, and quality standards within budget constraints.
• Ensure effective oversight of 3rd party service providers by developing and maintaining strong relationships, establishing clear communication channels, and facilitating regular updates to preemptively address potential issues and delays.
• Provide comprehensive project reporting for internal and external stakeholders.
• Foster effective communication among diverse and global teams to achieve project objectives.
• Skillfully manage priorities, adapt to changes, and meet stakeholder expectations.
• Demonstrate expertise in risk management and proactively plan for risk mitigation.
• Handle issues expertly, identifying and resolving challenges.
• Manage project plans and dependencies across internal stakeholder groups and external customers.
• Continuously improve delivery processes to optimize project outcomes and efficiency.
• Collaborate proactively with fellow Project Managers to exchange ideas and drive improvements across the enterprise.

Who You Are

• Skilled in collaborating with global teams and executing large projects successfully.
• Proficient in project governance processes and frameworks.
• Proactive and client-focused, ensuring high client satisfaction.
• A skilled communicator across various channels, adapting communication styles and tools to suit different audiences (executives, customers, project team members).
• An individual with strong interpersonal skills and who naturally leads by example.
• Known for effective influencing and decision-making.
• An excellent critical thinker who consistently demonstrates excellent analytical skills.
• Highly adaptable to change and actively drives and embraces change.
• Possesses the ability to focus on the bigger picture and the goals that truly matter.
• Proactively drives continuous improvement and shares best practices.

What You’ll Bring

• Post-secondary education in Information Technology, Project Management or another related field is required, with Project Management Professional (PMP) designation considered an asset 5+ years extensive experience managing large, intricate IT infrastructure, security and compliance projects that encompass various departments, divisions, and business units.
• Proven ability to concurrently manage multiple, complex projects within a portfolio.
• Proficient in creating and maintaining comprehensive project plans, schedules, and Risk, Assumptions, Issues, and Dependencies (RAIDs) for multiple projects simultaneously.
• A comprehensive understanding and practical application of both agile and waterfall project management methodologies.
• Working knowledge of Smartsheet, JIRA and Confluence is an asset.
• Working knowledge of ITIL, IT Security, IT Compliance, business and systems analysis, application development and software quality assurance methods are assets.
• Knowledge of the gaming, retail, and/or distribution industries are assets

Pollard Banknote Limited is an equal opportunity employer, committed to promoting and maintaining a diverse and inclusive workforce. Reasonable accommodations are available upon request. Employment is contingent upon a satisfactory response from a Criminal Record Search.