Senior Project Manager

ChangeMakers; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

ChangeMakers is seeking a Senior Project Manager to drive day-to-day management of the Corporate Brand project portfolio—from intake and prioritization through planning, resourcing, stakeholder coordination and final delivery. You’ll serve as the central coordinator, while leadership retains strategic direction.

This six-month contract offers the potential to transition to a full-time role based on performance and business needs, with the Greater Toronto Area base salary range of CAD 80,000– CAD

Qualifications

• 6+ years of project management/creative operations experience.
• Experience within marketing, communications or agency environments.
• Ability to manage multiple priorities and deadlines.
• Judgment to escalate strategic decisions when needed.

Responsibilities

• Manage the Corporate Brand project portfolio and incoming requests.
• Triage briefs and set prioritization based on leadership priorities.
• Support quality control and proofreading of deliverables.
• Translate briefs into actionable project plans with scope and milestones.
• Coordinate projects from intake to final delivery and adjust plans as priorities shift.
• Coordinate stakeholder reviews and escalate unresolved decisions.
• Identify risks and blockers and drive resolution with leadership.

Skills

Project management

Creative operations

Account management

Agency workflows

Organization

Prioritization

Job description

ChangeMakers is looking for a Senior Project Manager to lead day-to-day management of the Corporate Brand project portfolio — from intake and prioritization through planning, resourcing, stakeholder coordination and final delivery. You’ll be the central point of coordination keeping active work on track, while leadership retains ownership of strategic direction and competing business priorities.

This role begins as a 6-month contract, with the possibility of transitioning to a full-time position based on performance and business needs.

What You’ll Do

• Manage the active Corporate Brand project portfolio and incoming requests, maintaining an overall view of priorities, deliverables, deadlines and status.
• Triage and assess incoming briefs for completeness, recommending prioritization based on agreed business and leadership priorities and flagging conflicts with existing workload or capacity.
• Support quality control throughout production, including proofreading, checking deliverables against approved briefs and identifying gaps before stakeholder review
• Assess and clarify incoming requests and translate approved briefs/strategic direction into actionable production briefs and project plans, defining scope, deliverables, milestones, timelines and dependencies
• Coordinate projects from intake through development, review, approval and final delivery, adjusting plans as priorities, deadlines or resources change.
• Establish review and approval requirements, coordinate review rounds, track outstanding approvals, and escalate unresolved creative, brand or strategic decisions.
• Identify project risks, blockers and dependencies; drive resolution where possible and escalate issues that fall outside normal project management.

Resourcing & Day-to-Day Support

• Assign and coordinate work across writing and design resources, balancing workloads against project requirements, timelines and capacity.
• Identify resource gaps and raise them with leadership; manage approved vendors/freelancers and coordinate external production, printing or fulfillment requirements where applicable
• Support coordination between strategy, creative, production and stakeholder teams, and maintain an appropriate team coordination cadence to review priorities, workload, blockers and changing business needs
• Respond to new and unplanned requests, triaging urgent items and adjusting plans as circumstances change.
• Manage routine follow-ups and troubleshoot day-to-day operational and project issues, ensuring owners understand their actions and deadlines.

Stakeholder Management

• Act as the central point of coordination for active Corporate Brand projects, working with stakeholders across practices, functions and leadership.
• Manage stakeholder expectations related to scope, timing, capacity and deliverables, including identifying when requests require reprioritization, additional resources or revised timelines
• Follow up on outstanding stakeholder inputs and decisions, and communicate project changes, risks and impacts as they arise.

Operations & Brand Continuity

• Maintain relevant project administration, documentation and organized project folders and working files; Support budget tracking, approvals, invoicing and timesheet administration as required
• Ensure final assets and completed work are appropriately stored, accessible and reflected in project records.
• Maintain continuity across active Corporate Brand initiatives and support implementation and rollout of approved brand work.
• Use historical and contextual knowledge of projects, stakeholders, decisions and dependencies to maintain consistency and avoid unnecessary duplication.
• Set up and maintain project/job codes, project folders and required administrative records

What You Bring

• 6+ years of project management / creative operations / account management experience within a marketing, communications or agency environment
• An understanding of creative project types and agency workflows, from brief to final delivery.
• Strong organizational and coordination skills, with the ability to manage multiple active projects, stakeholders and deadlines at once.
• Sound judgment on when to resolve something directly versus elevate — this role manages projects end-to-end but relies on leadership for strategic direction and final calls on competing business priorities.

How This Role Is Scoped

This role owns the full operational life of a project — assessing and clarifying briefs, planning, resourcing, stakeholder coordination and delivery. It is not expected to set the underlying business strategy or direction where none has been provided, or to make final calls when multiple business priorities compete for limited resources; those decisions sit with leadership, translated into project plans and executed by this role.

The Greater Toronto Area base salary range for this position is $80,000- $100,000 (paid biweekly basis on an hourly rate).

AI Use

We may use artificial intelligence (AI) tools to support our hiring process. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Our goal is to offer a role you love within a workplace you’re proud to contribute to each day. To learn more about who we are, visit our careers page.

About ChangeMakers

Transforming missions and markets.

We’re a strategy and communications firm built for what’s next. Whether navigating vision, growth, reputation, or urgent change, we help organizations see what others can’t, so they can lead boldly and thrive.

ChangeMakers is committed to advancing equity, diversity, and inclusion in all its forms—a commitment that enriches our company culture, the ideas we generate, and the quality of service we provide our clients. We strongly encourage applications from Indigenous communities, racialized communities, women, persons with disabilities, LGBTQ2S+ people, and other historically marginalized groups.

If you require accommodation during the recruitment process, we will work with you to meet your needs in accordance with human rights and accessibility legislation.

At ChangeMakers, we understand that the ideal candidate may not meet every single requirement listed above. If you have relevant experience and a strong interest in the role, we encourage you to submit your application. We welcome creative thinkers and people who bring diverse lived experiences to our team.