Senior Project Manager

EPAM Systems; Toronto; On-site; CAD 120,000 - 170,000; Full time

Benefits offered by this job

Extended Healthcare with Prescription

Life Insurance (Company Paid)

RRSP with Company match

Paid Time Off

Employee Stock Purchase Program

Telehealth

Professional development

Disability Insurance

LinkedIn learning access

Job summary

EPAM Systems is seeking an experienced Senior Project Manager with deep retail domain expertise to lead and coordinate multiple technical workstreams. You will drive cross-functional alignment, governance, and delivery milestones in a fast-paced retail environment.

Ideal candidates bring 7+ years of tech PM experience, strong executive communication, and a proven ability to manage onshore/offshore teams across time zones. This role emphasizes delivery excellence and client satisfaction.

Qualifications

• 7+ years of technical project/program management leading multiple initiatives.
• Experience delivering technology initiatives (digital platforms) for clients.
• Strong knowledge of Agile, Scrum, Waterfall, or hybrid methods.
• Excellent executive-level communication and reporting capabilities.

Responsibilities

• Lead end-to-end delivery of multiple concurrent technical initiatives within scope, budget, and schedule.
• Coordinate between client stakeholders, delivery teams, and account leadership.
• Develop project plans, resource forecasts, and status reports for executives.
• Translate business requirements into delivery roadmaps with technical leads.
• Identify risks and blockers; drive mitigations and escalate as needed.
• Facilitate governance ceremonies: steering, sprint reviews, and status calls.
• Promote Agile/hybrid practices and improve delivery templates across the account.
• Contribute to continuous improvement of delivery processes.

Skills

Program leadership

Agile governance

Cross-functional leadership

Executive communication

Stakeholder management

Risk management

Client-facing delivery

Education

PMP/PMI-ACP/CSM certification

Bachelor’s degree preferred

Tools

Jira

MS Project

Smartsheet

Job description

We are hiring an experienced Senior Project Manager with deep retail domain expertise to lead and coordinate multiple concurrent technical workstreams. This role sits at the intersection of delivery execution, program governance, and technical oversight within a fast-paced retail environment, driving cross-functional alignment toward on-time, on-budget outcomes. The ideal candidate brings strong Agile governance skills, extensive retail experience, and the capability to manage simultaneous initiatives while maintaining executive-level visibility into risks, dependencies, and delivery milestones.

Req# 1072336958.

Responsibilities

• Lead end-to-end delivery of multiple concurrent technical initiatives, ensuring alignment with scope, budget, and timeline commitments
• Serve as the primary point of coordination between client stakeholders, delivery teams (onshore/offshore), and account leadership
• Develop and maintain project plans, resource forecasts, and status reporting for executive and steering committee audiences
• Partner with technical leads to translate business requirements into actionable delivery roadmaps
• Proactively identify risks, dependencies, and blockers across initiatives; drive mitigation plans and escalations when needed
• Facilitate governance ceremonies: steering committees, sprint reviews, status calls, and stakeholder check-ins
• Champion Agile/hybrid delivery best practices while adapting to client-specific PMO standards
• Contribute to continuous improvement of delivery processes and templates across the account

Requirements

• 7+ years of experience in technical project/program management, with a track record of managing multiple concurrent initiatives
• Demonstrated experience delivering technology initiatives (digital platforms) in a client-facing or consulting environment
• Strong command of project management methodologies (Agile, Scrum, Waterfall, or hybrid) and supporting tools (Jira, MS Project, Smartsheet, or similar)
• Excellent executive communication and presentation skills; comfortable reporting to senior client and internal stakeholders
• Proven ability to manage cross-functional, distributed teams (onshore/offshore) across time zones
• Strong risk management, budgeting, and resource forecasting skills
• PMP, PMI-ACP, CSM, or equivalent certification preferred
• Preferred qualifications
• Experience working with or supporting retail organizations, ideally within merchandising, supply chain, e-commerce, or in-store technology environments
• Familiarity with retail systems and platforms (POS, inventory management, order management, or similar)
• Prior experience in a consulting/systems integrator environment supporting large enterprise retail accounts
• Experience supporting data & analytics, SAP, or GenAI-driven initiative

We offer

• Extended Healthcare with Prescription Drugs, Dental and Vision, and Healthcare Spending Account (Company Paid)
• Life and AD&D Insurance (Company Paid)
• Employee Assistance Program (Company Paid)
• Telehealth (Company Paid)
• Short-term Disability (Company Paid)
• Long-Term Disability
• Paid Time Off (including vacation and sick days)
• Registered Retirement Savings Plan (RRSP) with Company match
• Maternity/Parental/Adoption Leave Top-up
• Employee Stock Purchase Program
• Critical Illness Insurance
• Employee Discounts
• Unlimited access to LinkedIn learning solutions

An artificial intelligence system is software that is developed with one or more techniques that can, for a given set of human-defined objectives, using algorithmic information processing, generate outputs such as content, predictions, recommendations, or decisions with varying levels of autonomy (“AI”). Tasks that humans have traditionally done by thinking and reasoning are increasingly being done by, or with the help of, AI to help create efficiencies. EPAM may use AI during the recruitment process, in connection with collecting or processing your personal data. Some (non-exhaustive) examples of tasks that EPAM may use AI for include conducting initial screening, creating transcripts of interviews, and assessing applications/CVs against defined job description criteria to make suggestions to the individuals evaluating your candidacy. Your personal data and the results of any processing are not shared with AI applications outside of EPAM infrastructure. While EPAM may use AI to help create efficiencies during the recruitment process, EPAM does not use AI to make hiring decisions, which is done by EPAM Talent Acquisition and management.
EPAM Canada welcomes and encourages applications from candidates with disabilities. Please contact WFA Human Resource CA [e-mail] if you have questions in this regard, or if you require an accommodation to complete the application process. Click here to review EPAM’s Accessibility for Ontarians with Disabilities Accessibility Policies and Multi-Year Access.
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

Engineer the Future with a Career at EPAM