Senior Project Manager

Localizationacademy; Montreal (administrative region); On-site; CAD 70,000 - 100,000; Full time

Job summary

Acolad is seeking an experienced Project Manager to oversee the full lifecycle of translation and localization projects, ensuring on-time delivery, quality, and budget adherence. You will coordinate with clients, linguists, production teams, and internal stakeholders to optimize workflows and service delivery.

Ideal candidates have at least 5 years in translation/localization project management, fluency in English and French, a Bachelor's degree, and strong skills in CAT tools and MS Office.

Qualifications

• 5+ years of experience managing translation/localization projects.
• Experience with client communications and multi-stakeholder coordination.
• Exposure to complex multilingual, multi-channel content programs.

Responsibilities

• Manage end-to-end delivery of translation and localization projects, including scheduling, risk management, and budgeting.
• Serve as primary client contact, ensuring clear communication and timely updates.
• Prepare quotes, track margins, and ensure financial performance.
• Oversee QA activities, incident tracking, and CAPA coordination.
• Ensure compliance with internal processes and data quality requirements.
• Identify bottlenecks and drive continuous improvement in workflows and tooling.
• Collaborate with account managers, technical teams, and operations for onboarding new projects.
• Promote knowledge sharing and cross-functional collaboration within production.

Skills

Project management

Client communication

Data analysis

Problem solving

Independent / cross-functional

Translation/localization workflows

Multilingual teamwork

Operational excellence

Time management

Education

Bachelor's degree

Tools

SDL Trados

MemoQ

MS Office

Localization systems

Vendor management tools

Job description

Acolad is the global leader in content and language solutions. Its mission is to support companies in every industry to scale across markets and enable growth through cutting‑edge technology and localization expertise. Established in 1995, the group is present in 22 countries across Europe, North America and Asia, with over 1.600 employees supported by a network of +10.000 linguists around the world.

At Acolad, every position is key to our global growth: we know that we will only succeed if our people succeed.

Joining Acolad means a unique opportunity for professional development through a collaborative global environment that promotes talent and creativity. We are continuously looking for new talent (like you!) to support our mission to drive growth and innovation across some of the worldu2019s leading brands.

Check out Our brand video to learn more about us!

About The Role

The Project Manager is responsible for overseeing the full lifecycle of translation and localization projects, ensuring seamless delivery that meets customer expectations for quality, turnaround time, and budget. Working closely with clients, linguists, production teams, and internal stakeholders, the Project Manager ensures operational efficiency, risk mitigation, and financial performance while contributing to continuous improvement across workflows and service delivery.

Key Responsibilities

• Manage endu2011tou2011end delivery of translation and localization projects, including scheduling, risk management, resource coordination, and stakeholder communication.
• Serve as the primary point of contact for clients, ensuring clear communication, timely updates, and exceptional customer experience throughout the project lifecycle.
• Prepare project quotes, maintain budget accuracy, and track margins to ensure financial performance.
• Oversee quality assurance activities, including QA checks, incident tracking, and CAPA coordination.
• Ensure compliance with internal processes, SOPs, documentation standards, and data quality requirements.
• Identify workflow bottlenecks and support continuous improvement initiatives, including process enhancements, tooling optimizations, and automation opportunities.
• Collaborate with account managers, technical teams, and operations leads to ensure accurate scoping, seamless execution, and successful onboarding of new projects.
• Contribute to knowledge sharing, bestu2011practice adoption, and crossu2011functional collaboration within the production team.

Requirements

Experience

• Experience managing projects within translation, localization, or related content workflows: at least 5 years of experience.
• Prior experience with client communications, multiu2011stakeholder coordination, or crossu2011functional operations.
• Exposure to workflows of varying complexityu2014from straightforward translation tasks to multiu2011language, multiu2011channel content programs.

Level of Education

Bacheloru2019s Degree

Field

Project Management, Business, Marketing, Translation, Linguistics, Communications, or a related field

Language

• English and French [Mandatory]
• Additional Languages are a Plus

Job Specific Skills

• Strong project management skills, including planning, prioritization, scheduling, and risk mitigation.
• Excellent communication and customeru2011relationship skills, with the ability to manage expectations and resolve issues effectively.
• Ability to analyze data, manage project financials, and maintain high standards of documentation.
• Strong problemu2011solving skills, with a solutionsu2011oriented and detailu2011focused approach.
• Ability to work independently or collaboratively within distributed, multicultural teams.
• Solid understanding of translation/localization workflows and multilingual content processes.
• Ability to manage multiple projects simultaneously in a fastu2011paced environment.
• Strong organizational discipline and commitment to operational excellence.

IT Skills

• Proficiency with CAT tools (e.g., SDL Trados, MemoQ) and machine translation environments.
• Strong command of MS Office (Excel, Word, PowerPoint) for reporting and communication.
• Familiarity with localization/production systems, project management platforms, and vendor management tools.
• Comfortable using technology-driven workflows and adopting new tools or systems as needed.

Acolad is committed to creating a diverse and equitable workforce. We believe that diversity, equity, and inclusion in all its formsu2014gender, age, disability, marital status, ethnic or social origin, religion, belief, or sexual orientationu2014enrich the workplace. It opens opportunities for individuals to express their talents, both individually and collectively, and strengthens our ability to adapt to a changing world. As an equal opportunity employer, we welcome and consider applications from all qualified candidates, regardless of their backgrounds.