Senior Project Manager

LiveWords B.V.; Montreal (administrative region); On-site; CAD 65,000 - 90,000; Full time

Job summary

Acolad Montréal is seeking a Project Manager to oversee translation and localization projects from kickoff to delivery, ensuring quality, on‑time results and budget compliance.

The role collaborates with clients, linguists and production teams across a global network, requiring bilingual communication, strong PM skills, and experience with content workflows.

Qualifications

• 5+ years managing translation/localization projects.
• Experience with multi-stakeholder coordination and client communications.
• Exposure to multi-language, multi-channel content programs.

Responsibilities

• Manage end-to-end delivery of translation and localization projects.
• Serve as the primary client contact, ensuring clear communication and timely updates.
• Prepare project quotes, maintain budget accuracy and track margins.
• Oversee quality assurance activities, including QA checks and CAPA coordination.
• Ensure compliance with internal processes, SOPs and data quality requirements.
• Identify workflow bottlenecks and drive process improvements.
• Collaborate with account managers, technical teams and operations leads to ensure accurate scoping and onboarding of new projects.
• Contribute to knowledge sharing and best-practice adoption within the production team.

Skills

Project management

Stakeholder management

Budget management

Risk mitigation

Client communication

Education

Bachelor’s Degree

Tools

SDL Trados

MemoQ

MS Office

Job description

Acolad is the global leader in content and language solutions. Its mission is to support companies in every industry to scale across markets and enable growth through cutting-edge technology and localization expertise. Established in 1995, the group is present in 22 countries across Europe, North America and Asia, with over 1.600 employees supported by a network of +10.000 linguists around the world.

At Acolad, every position is key to our global growth: we know that we will only succeed if our people succeed.
Joining Acolad means a unique opportunity for professional development through a collaborative global environment that promotes talent and creativity. We are continuously looking for new talent (like you!) to support our mission to drive growth and innovation across some of the world’s leading brands.

The Project Manager is responsible foroverseeing the full lifecycleof translation and localization projects,ensuring seamless deliverythat meets customer expectations for quality, turnaround time, and budget. Working closely withclients,linguists,productionteams, andinternalstakeholders, the Project Manager ensuresoperational efficiency, risk mitigation, and financial performance while contributing to continuous improvement across workflows andservice delivery.

Key Responsibilities

• Manage end‑to‑end deliveryof translation and localization projects, including scheduling, risk management, resource coordination, and stakeholder communication.
• Serve as the primarypoint of contact for clients, ensuring clear communication, timely updates, and exceptional customer experience throughout the project lifecycle.
• Prepareproject quotes, maintain budget accuracy, and track margins toensure financial performance.
• Oversee qualityassurance activities, including QA checks, incident tracking, and CAPA coordination.
• Ensure compliancewith internal processes, SOPs, documentation standards, and data quality requirements.
• Identifyworkflow bottlenecks and support continuous improvement initiatives, including process enhancements, tooling optimizations, and automation opportunities.
• Collaboratewith account managers, technical teams, and operations leads to ensure accurate scoping, seamless execution, and successful onboarding of new projects.
• Contributeto knowledge sharing, best‑practice adoption, and cross‑functional collaboration within the production team.

Requirements

Experience:

• Experience managing projects within translation, localization, or related content workflows: at least5 years of experience.
• Prior experience with client communications, multi‑stakeholder coordination, or cross‑functional operations.
• Exposure to workflows of varying complexity—from straightforward translation tasks to multi‑language, multi‑channel content programs.

Level of Education:Bachelor’s Degree

Field:Project Management, Business, Marketing, Translation, Linguistics, Communications, or a related field

Language:

• English and French [Mandatory]
• Additional Languages are a Plus

Job Specific Skills:

• Strong project management skills, including planning, prioritization, scheduling, and risk mitigation.
• Excellent communication and customer‑relationship skills, with the ability to manage expectations and resolve issues effectively.
• Ability to analyze data, manage project financials, and maintain high standards of documentation.
• Strong problem‑solving skills, with a solutions‑oriented and detail‑focused approach.
• Ability to work independently or collaboratively within distributed, multicultural teams.
• Solid understanding of translation/localization workflows and multilingual content processes.
• Ability to manage multiple projects simultaneously in a fast‑paced environment.
• Strong organizational discipline and commitment to operational excellence.

IT Skills:

• Proficiency with CAT tools (e.g., SDL Trados, MemoQ) and machine translation environments.
• Strong command of MS Office (Excel, Word, PowerPoint) for reporting and communication.
• Familiarity with localization/production systems, project management platforms, and vendor management tools.
• Comfortable using technology-driven workflows and adopting new tools or systems as needed.

Acolad is committed to creating a diverse and equitable workforce. We believe that diversity, equity, and inclusion in all its forms—gender, age, disability, marital status, ethnic or social origin, religion, belief, or sexual orientation—enrich the workplace. It opens opportunities for individuals to express their talents, both individually and collectively, and strengthens our ability to adapt to a changing world. As an equal opportunity employer, we welcome and consider applications from all qualified candidates, regardless of their backgrounds.