Sr Linguistic Innovation Specialist

Dayforce; Canada; On-site; CAD 70,000 - 100,000; Full time

Job summary

Dayforce is seeking a multilingual Linguistic Services professional to advance Dayforce's centralized linguistic operations. You will own linguistic projects end-to-end, leveraging TMS systems, AI and automation to enhance quality and scalability across regions.

Collaborate with stakeholders to ensure global-first content and regional adaptations. The role requires 3+ years in localization, strong communication skills, and experience coordinating with vendors and cross-functional teams to meet

Qualifications

• Bachelor's degree in Localization, Linguistics, or a related field.
• 3+ years of experience in localization, linguistic services, or global content operations.
• Strong understanding of localization, regional content adaptation, terminology management, and linguistic quality.

Responsibilities

• Take end-to-end ownership of linguistic projects and workflows, from intake to delivery.
• Apply TMS capabilities, AI, LLMs, and automation to improve workflows and quality.
• Lead adaptation of U.S. English content for other English-speaking markets.
• Partner with Product teams to adapt messaging for regional markets, including regulatory considerations.
• Manage linguistic assets and relationships with agencies and freelance linguists.
• Coordinate interpretation services for global All Hands and regional meetings.

Skills

Localization

Linguistics

Project management

Analytical skills

Communication

Education

Bachelor's degree in Localization or Linguistics

Tools

Smartling

Asana

Jira

Job description

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand prom ise - Makes Work Life Better ™ - Reflec ts our commitment to employees, customers, partners and communities globally.

About the Opportunity

As part of a cross-functional, service-oriented team, you will play a key role in advancing and scaling Dayforce’s centralized Linguistic Services model. Reporting to the Sr. Director of Linguistic Strategy and Services, you will partner with internal stakeholders, linguists, vendors, and freelancers to deliver high-quality multilingual and regionally relevant content for Dayforce’s global audiences.

This role combines linguistic expertise, project ownership, and technology-driven innovation. You will use Translation Management Systems (TMS), large language models (LLMs), AI-powered solutions, and automation to improve how linguistic services are delivered—identifying opportunities to streamline workflows and enhance quality, efficiency, and scalability.

The successful candidate is a collaborative, highly motivated self-starter who thrives in a fast-paced, global, and sometimes ambiguous environment. You bring strong project management and communication skills, sound judgment, attention to detail, and curiosity about emerging technologies and new ways of working.

What You'll Get to Do

• Serve as a key point of contact for Linguistic Services, partnering cross-functionally with business stakeholders to understand requirements, advocate for a global-first approach, and ensure timely, high-quality delivery of multilingual and regionally adapted content.
• Take end-to-end ownership of linguistic projects and workflows, from intake and requirements gathering through execution, quality assurance, delivery, and stakeholder follow-up, proactively managing priorities, dependencies, timelines, and risks.
• Apply TMS capabilities, AI, LLMs, and automation to improve linguistic workflows, reduce repetitive work, and increase quality, efficiency, and scalability.
• Lead the adaptation of U.S. English content for other English-speaking markets, ensuring terminology, messaging, cultural context, and regional requirements are appropriately reflected.
• Partner with Product, Product Marketing, and other stakeholders to adapt product messaging and content for regional markets, including regulatory and compliance considerations that may affect product features, benefits, terminology, or positioning.
• Manage and optimize linguistic assets, including translation memories, terminology databases, regional style guides, reference materials, and visual context, ensuring they remain accurate, relevant, and effective for evolving human- and AI-enabled workflows.
• Manage relationships with agencies, freelance linguists, interpreters, and LQA providers, including sourcing and onboarding partners and providing ongoing guidance and feedback to support consistently high-quality output.
• Coordinate interpretation services for Global All Hands and regional meetings, overseeing language requirements, vendor coordination, scheduling, and logistics to help remove language barriers and support an inclusive employee experience.
• Stay current with developments in LLMs, generative AI, AI-powered content adaptation, TMS technology, and the broader localization industry.

Skills and Experience We Value

• Bachelor’s degree in Localization, Linguistics, or a related field.
• 3+ years of experience in localization, linguistic services, global content operations, project management, or a related field, preferably within a global or technology-focused organization.
• Strong understanding of localization, regional content adaptation, terminology management, and linguistic quality, including cultural and regional considerations across global markets.
• Strong analytical and problem-solving skills, with the ability to use qualitative and quantitative insights to evaluate workflows, identify opportunities, and measure improvements.
• Strong collaboration and communication skills, with the ability to influence stakeholders and work effectively both independently and as part of a globally distributed, multilingual team.

What Would Make You Stand Out

• Hands-on experience with Translation Management Systems (TMS), preferably Smartling or a comparable AI-enabled platform.
• Practical experience with generative AI and LLM-based tools, or demonstrated interest and aptitude in applying emerging technologies to linguistic and content workflows.
• Experience with project and workflow management tools such as Asana, Jira, Smartsheet, or similar platforms.

What’s in it for you

Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

We encourage individuals to apply based on their passions.

Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.

With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.

This job posting is for an existing vacancy

Artificial intelligence may be used in the screening, assessment, or selection of applicants for this position.

About the Salary Ranges

Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization.

Proficiency in English is required for this position as this role will regularly interact with English-speaking stakeholders, co-workers, managers and/or clients across the world. Further, our back office support teams, including but not limited to Human Resources, are primarily English speaking. Employees need to be able to communicate with these departments in English to appropriately administer their business relationship. Due to the significant high volume of interactions with these English-speaking co-workers, managers, stakeholders and/or clients, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.