Senior Project Manager

Acolad group; Montreal (administrative region); On-site; CAD 70,000 - 95,000; Full time

Job summary

Acolad group is seeking a proactive Project Manager to oversee translation and localization programs from initiation to delivery. You will collaborate with clients, linguists, production teams, and internal stakeholders to ensure timely, high-quality outcomes within budget.

Responsibilities include coordinating schedules, managing risk, preparing quotes, and monitoring margins while driving continuous improvement across workflows and service delivery. Fluency in English and French is required.

Qualifications

• Experience managing projects within translation/localization or related content workflows.
• Client communications and multi-stakeholder coordination experience.
• Exposure to varying complexity workflows from translation tasks to multilingual programs.

Responsibilities

• Manage end-to-end delivery of translation and localization projects including scheduling, risk management, resource coordination, and stakeholder communication.
• Serve as the primary point of contact for clients, ensuring clear communication and timely updates.
• Prepare project quotes, maintain budget accuracy, and track margins to ensure financial performance.
• Oversee quality assurance activities, including QA checks and CAPA coordination.
• Ensure compliance with internal processes, SOPs, and data quality requirements.
• Identify workflow bottlenecks and support continuous improvement initiatives.
• Collaborate with account managers, technical teams, and operations leads for accurate scoping and onboarding.
• Contribute to knowledge sharing and best-practice adoption within production teams.

Skills

Project management

Client communication

Data analysis & budgeting

Problem-solving

Multilingual workflows

Cross-functional collaboration

Delivery orchestration

Operational excellence

Education

Bachelor's Degree

Tools

SDL Trados

MemoQ

MS Office

Job description

The Project Manager is responsible foroverseeing the full lifecycleof translation and localization projects,ensuring seamless deliverythat meets customer expectations for quality, turnaround time, and budget. Working closely withclients,linguists,productionteams, andinternalstakeholders, the Project Manager ensuresoperational efficiency, risk mitigation, and financial performance while contributing to continuous improvement across workflows andservice delivery.

Job description:

About the role

The Project Manager is responsible foroverseeing the full lifecycleof translation and localization projects,ensuring seamless deliverythat meets customer expectations for quality, turnaround time, and budget. Working closely withclients,linguists,productionteams, andinternalstakeholders, the Project Manager ensuresoperational efficiency, risk mitigation, and financial performance while contributing to continuous improvement across workflows andservice delivery.

Key Responsibilities

• Manage end‑to‑end deliveryof translation and localization projects, including scheduling, risk management, resource coordination, and stakeholder communication.
• Serve as the primarypoint of contact for clients, ensuring clear communication, timely updates, and exceptional customer experience throughout the project lifecycle.
• Prepareproject quotes, maintain budget accuracy, and track margins toensure financial performance.
• Oversee qualityassurance activities, including QA checks, incident tracking, and CAPA coordination.
• Ensure compliancewith internal processes, SOPs, documentation standards, and data quality requirements.
• Identifyworkflow bottlenecks and support continuous improvement initiatives, including process enhancements, tooling optimizations, and automation opportunities.
• Collaboratewith account managers, technical teams, and operations leads to ensure accurate scoping, seamless execution, and successful onboarding of new projects.
• Contributeto knowledge sharing, best‑practice adoption, and cross‑functional collaboration within the production team.

Requirements

Experience:

• Experience managing projects within translation, localization, or related content workflows: at least5 years of experience.
• Prior experience with client communications, multi‑stakeholder coordination, or cross‑functional operations.
• Exposure to workflows of varying complexity—from straightforward translation tasks to multi‑language, multi‑channel content programs.

Level of Education:Bachelor’s Degree

Field:Project Management, Business, Marketing, Translation, Linguistics, Communications, or a related field

Language:

• English and French [Mandatory]
• Additional Languages are a Plus

Job Specific Skills:

• Strong project management skills, including planning, prioritization, scheduling, and risk mitigation.
• Excellent communication and customer‑relationship skills, with the ability to manage expectations and resolve issues effectively.
• Ability to analyze data, manage project financials, and maintain high standards of documentation.
• Strong problem‑solving skills, with a solutions‑oriented and detail‑focused approach.
• Ability to work independently or collaboratively within distributed, multicultural teams.
• Solid understanding of translation/localization workflows and multilingual content processes.
• Ability to manage multiple projects simultaneously in a fast‑paced environment.
• Strong organizational discipline and commitment to operational excellence.

IT Skills:

• Proficiency with CAT tools (e.g., SDL Trados, MemoQ) and machine translation environments.
• Strong command of MS Office (Excel, Word, PowerPoint) for reporting and communication.
• Familiarity with localization/production systems, project management platforms, and vendor management tools.
• Comfortable using technology-driven workflows and adopting new tools or systems as needed.