Senior Project Administrator — Flexible Ops & Client Experience

WSP in Canada; Toronto; On-site; CAD 55,000 - 75,000; Full time

Job summary

WSP in Canada is seeking a Senior Project Administrator to serve as an operational partner to project teams, helping create a welcoming, professional, and efficient workplace. You will support day‑to‑day operations, coordinate project activities, manage office services, and assist with reports and documentation.

Ideal candidates bring 7+ years in project administration, strong MS Office skills, and experience in engineering or professional services.

Qualifications

• 7+ years of experience in project administration, office management, executive support, or a similar professional environment.
• Experience managing workplace operations, reception services, facilities coordination, or front‑of‑house responsibilities.
• Strong knowledge of project administration practices, including documentation control, reporting, scheduling, invoicing support, and stakeholder coordination.
• Exceptional client service and interpersonal skills with the ability to interact confidently and professionally with employees, executives, clients, vendors, and candidates.
• Proven ability to manage competing priorities while maintaining exceptional organization, accuracy, and attention to detail.
• Advanced proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and Teams.
• Strong professional judgment and discretion when handling confidential business and employee information.
• Experience within engineering consulting, architecture, construction, professional services, or project‑based organizations is considered an asset.

Responsibilities

• Provide an exceptional first impression by welcoming visitors, clients, and candidates while representing WSP’s culture and values.
• Coordinate administrative support across multiple projects, including documentation management, reporting, scheduling, invoicing assistance, and deliverable tracking.
• Manage workplace and office operations, ensuring efficient coordination of facilities, meeting spaces, suppliers, and office resources.
• Support project managers and business leaders through the preparation of reports, presentations, correspondence, and project documentation.
• Facilitate onboarding activities and candidate visits in collaboration with Talent Acquisition and business leaders.
• Monitor administrative and project‑related activities to help ensure deadlines, reporting requirements, and business processes are completed accurately and efficiently.
• Build collaborative relationships across teams while providing proactive support that enables successful project delivery and positive client outcomes.
• Identify and implement opportunities to improve administrative processes, workplace experience, and operational effectiveness.

Skills

Project coordination

Office management

Executive support

Operational coordination

Client service

Interpersonal skills

Documentation control

Reporting

Scheduling

Invoicing support

Microsoft Office

Discretion

Stakeholder coordination

Project-based experience

Tools

Microsoft Office

Job description

WSP in Canada is seeking a Senior Project Administrator to serve as an operational partner to project teams, helping create a welcoming, professional, and efficient workplace. You will support day‑to‑day operations, coordinate project activities, manage office services, and assist with reports and documentation.

Ideal candidates bring 7+ years in project administration, strong MS Office skills, and experience in engineering or professional services.