Senior Programmatic Support Specialist (DV360)

Asklocala; Montreal; À distance; CAD 90 000 - 120 000; Plein temps

Résumé du poste

Locala is a leading adaptive advertising platform enabling local advertising with privacy-first approaches. We are seeking a Senior Support Account Manager to act as the primary contact for internal customer support requests related to our internal DSP and connected ad tech stack.

You will be the go-to expert on campaign management, ad ops best practices, and the broader programmatic ecosystem, assisting trading teams to work efficiently across DV360 and our internal DSP.

Qualifications

• 4–5 years of experience in Ad Tech / Programmatic industry (mandatory).
• Solid hands-on DV360 knowledge (campaign/line item setup, targeting, bid strategy, floodlight, reporting).
• Strong understanding of the ad tech ecosystem: DSPs, SSPs, ad servers, header bidding, PMPs/deal IDs, data/tracking flows.
• Autonomous and a team player with strong organizational skills.

Responsabilités

• Serve as the go-to expert for internal trading teams, offering advanced support for campaign management on our DSP and external DSPs (DV360).
• Diagnose and resolve complex technical issues related to campaign setup, delivery, tracking, and reporting.
• Identify opportunities to improve campaign performance and suggest platform features or strategies for DV360 and our DSP.
• Collaborate with product, engineering and ad operations to fix bugs and develop best practices.

Connaissances

DV360

Campaign management

Ad ops

Troubleshooting

English proficiency

Outils

Programmatic DSPs

Description du poste

Locala is a leading adaptive advertising platform enabling local advertising with privacy-first approaches. We are seeking a Senior Support Account Manager to act as the primary contact for internal customer support requests related to our internal DSP and connected ad tech stack.

You will be the go-to expert on campaign management, ad ops best practices, and the broader programmatic ecosystem, assisting trading teams to work efficiently across DV360 and our internal DSP.