Senior Program Manager, Software - Permanent - 19503

LRO Staffing; Ottawa; On-site; CAD 140,000 - 160,000; Full time

Job summary

LRO Staffing is seeking a Senior Program Manager to own end-to-end delivery of large, complex programs across North America, reporting to the Global PMO. You will lead cross-functional software and delivery teams, manage scope, and ensure on-time, on-budget results while guiding a small team of Project Managers.

You will apply Waterfall methodologies and PMP principles, drive stakeholder alignment, handle bid activities, and oversee multi-million-dollar budgets with rigorous risk management.

Qualifications

• Extensive experience managing large, complex, end-to-end technical projects and portfolios, ideally in software development/SaaS or complex systems.
• Mastery of Waterfall project management frameworks and PMP principles; degree with PMP preferred.

Responsibilities

• End-to-End Program Oversight: manage all phases from initiation to closure, including mobilization, scheduling, and quality delivery across major portfolios.
• Scope & Change Control: define requirements, baseline tracking, and formal change orders to control scope and profitability.
• Waterfall & Process Execution: apply Waterfall methodologies to build robust plans, critical paths, and risk management.
• Customer & Stakeholder Management: lead external clients, partners, and executives, negotiating variations to align with commercial objectives.
• Bid & Commercial Leadership: lead proposals with pricing, baselines, and resource allocation.
• Financial & Risk Management: manage multi-million-dollar budgets, forecast spend, trackActuals, and mitigate risk.
• Team Leadership & Governance: mentor multidisciplinary teams to ensure governance compliance.

Skills

Leadership

Stakeholder management

Negotiation

Conflict-resolution

Analytical thinking

Education

Bachelor's degree

PMP certification

Job description

About The Opportunity

An international provider of specialized technology and infrastructure solutions is seeking a Senior Program Manager to join its growing regional team. Reporting to senior leadership within their Global PMO, the successful candidate will own the end-to-end delivery of large and complex, high-profile programs across North America, leading initiatives seamlessly from initial concept through execution and final closeout. Moreover, this individual will manage a small team of Project Managers.

About The Opportunity

An international provider of specialized technology and infrastructure solutions is seeking a Senior Program Manager to join its growing regional team. Reporting to senior leadership within their Global PMO, the successful candidate will own the end-to-end delivery of large and complex, high-profile programs across North America, leading initiatives seamlessly from initial concept through execution and final closeout. Moreover, this individual will manage a small team of Project Managers.

In this role, you will apply structured Waterfall methodologies and PMP principles to direct cross-functional software and delivery teams, strictly manage scope and requirements, align key stakeholders, and drive strategic regional expansion while ensuring projects land on time and on budget.

• End-to-End Program Oversight: Direct all phases of the project lifecycle from initiation to closure, taking full accountability for mobilization, schedule tracking, and quality delivery across major software and technical project portfolios


• Scope & Change Control: Drive rigorous requirements definition, baseline tracking, and formal change order management to actively mitigate scope creep while preserving project profitability


• Waterfall & Process Execution: Apply disciplined Waterfall methodologies and PMP standards to build robust project plans, critical path schedules, and risk management frameworks


• Customer & Stakeholder Management: Serve as the primary senior lead for external customers, vendor partners, and client executives - building trusted relationships and negotiating variations to align with commercial objectives


• Bid & Commercial Leadership: Lead major proposal and bid activities, developing competitive, risk-balanced plans that encompass pricing strategies, schedule baselines, and resource allocations


• Financial & Risk Management: Establish and manage complex multi-million-dollar budgets, accurately forecast spend, track actuals, and execute quantitative and qualitative risk mitigation strategies


• Team Leadership & Governance: Direct, mentor, and inspire multidisciplinary teams of project managers and software professionals, ensuring compliance with corporate governance systems

About You

• Experience: Extensive experience managing large and complex, end-to-end technical projects and portfolios - ideally within a software development, SaaS, or complex systems environment - with a proven track record of directly managing external clients


• Methodology & Certification: Mastery of Waterfall project management frameworks and core PMP principles. A relevant degree paired with PMP certification is strongly preferred


• Scope & Requirements Expertise: Exceptional strength in detailed requirements gathering, baseline management, tracking scope creep, and successfully processing commercial change orders


• Contractual & Commercial Acumen: Deep understanding of complex goods and services contracts, commercial approval lifecycles, and aligning technical solutions with customer strategic drivers


• Skills: Sophisticated leadership, negotiation, and conflict-resolution capabilities with strong analytical reasoning and a resilient, customer-centric focus


• Travel & Flexibility: Ability to travel regionally and internationally as required, along with flexibility to coordinate across international time zones

About the Job

Salary is commensurate of experience, $140,000 to $160,000, and is in addition to RRSP-matching, discretionary bonus, a generous PTO and benefits package, etc.

LROIT

Please note that all candidates must be permitted to work in Canada to be considered for this opportunity.