Senior Program Manager

SPECTRAFORCE; Toronto; Hybrid; CAD 160,000 - 190,000; Full time

Job summary

SPECTRAFORCE is seeking a Senior Program Manager to lead end-to-end enterprise technology programs from North York, Ontario in a hybrid setting. The role oversees governance, budgeting, risk management and executive reporting for complex, multi-project initiatives with cross-border coordination.

Responsibilities include managing an integrated roadmap, coordinating vendors and delivery leads, and ensuring successful outcomes within scope, schedule, cost and quality.

Qualifications

• 10+ years in program or project management.
• Experience leading multiple interdependent initiatives.
• Bachelor’s degree or diploma in business, computer science, technology or related field.
• PMP designation or equivalent preferred.
• Strong governance, budgeting, risk and executive reporting abilities.

Responsibilities

• Own the integrated program roadmap and delivery plan across projects, workstreams, vendors and business teams from initiation through implementation, cutover and stabilization.
• Establish and operate program governance, including decision forums, status reporting, scope and change control, financial oversight, quality management, and escalation paths.
• Proactively manage program risks, assumptions, issues and dependencies; escalate with clear impact assessments and options.
• Develop and maintain program financial plans, forecasts, resource plans and vendor commitments; monitor performance and take corrective action.
• Coordinate multiple project managers and delivery leads; ensure workstream plans roll up to an integrated schedule.
• Lead stakeholder alignment across business, IT, operations, architecture, security, vendors and other programs; resolve competing priorities.

Skills

Program governance

Integrated planning

Financial management

Vendor management

Executive reporting

Education

Bachelor's degree/diploma

PMP or equivalent

Job description

Location: North York, Ontario - Hybrid (Mon, Tues, Thurs in office/ Weds, Fri at home)

Duration: 1 Year

Pay Rate: $85/hr onwards

Position Summary:

• The Senior Program Manager is accountable for the end-to-end leadership of complex, enterprise technology programs comprising multiple projects and interdependent workstreams.
• The role establishes integrated plans and governance, aligns business and technology stakeholders, manages financials, delivery risks and dependencies, and provides clear executive-level reporting so that outcomes are delivered within approved scope, schedule, cost and quality expectations.

Key accountabilities:

• Own the integrated program roadmap and delivery plan across projects, workstreams, vendors and business teams, from initiation through implementation, cutover and stabilization.
• Establish and operate program governance, including decision forums, status reporting, scope and change control, financial oversight, quality management, stage-gate readiness, and escalation paths.
• Proactively manage program-level risks, assumptions, issues and dependencies. Escalate early with clear impact assessments, options and recommendations.
• Develop and maintain program financial plans, forecasts, resource plans and vendor commitments. Monitor performance and take corrective action where required.
• Coordinate multiple project managers and delivery leads, clarify accountabilities and sequencing, and ensure workstream plans roll up to a credible integrated schedule.
• Lead stakeholder alignment across business, TIS, operations, architecture, security, vendors and other enterprise programs. Resolve competing priorities and maintain focus on business outcomes.
• Prepare concise, decision-oriented updates for sponsors and executive leadership, including delivery health, milestones, financials, risks, dependencies and required decisions.
• Manage vendor delivery and performance, including alignment to statements of work, milestones, deliverables, dependencies, escalation management and issue resolution.
• Ensure program deliverables follow applicable TIS PMO/EPMO standards and use fit-for-purpose Waterfall, Agile or hybrid delivery methods.
• Anticipate delivery constraints, prevent surprises and operate independently in an ambiguous, fast-paced, matrix environment.
• Lead a large, multi-project enterprise technology transformation with interdependent workstreams, stakeholders and vendors.
• Coordinate delivery across Canadian and U.S. teams and travel as required.
• Provide strong program governance, financial management, integrated planning, risk and dependency management, and executive reporting.
• Lead modernization and transformation initiatives involving complex enterprise applications, platforms, integrations and legacy technology environments.

Required experience and capabilities:

• Senior Program Manager calibre, with demonstrated success leading complex enterprise technology programs and transformation initiatives.
• 10+ years of progressive program or project management experience, including leadership of multiple concurrent and interdependent initiatives.
• Strong program governance, integrated planning, financial management, risk and dependency management, vendor management and executive reporting capabilities.
• Proven ability to manage multiple workstreams, project teams, stakeholders and vendors simultaneously in a matrix organization.
• Excellent executive presence, written and verbal communication, facilitation, negotiation and influencing skills.
• Strategic thinker and hands-on delivery leader who can translate ambiguity into clear plans, decisions and accountability.
• Bachelor’s degree or diploma in business, computer science, technology or a related discipline, or an equivalent combination of education and experience.
• Project Management Professional (PMP) designation or equivalent program/project management credential is strongly preferred.

Preferred experience:

• Experience working across Canadian and U.S. teams and with distributed or offshore delivery resources.
• Experience in a regulated utility or similarly complex enterprise environment.
• Experience with large application modernization, enterprise platform transformation, ERP‑adjacent programs, cloud migration or complex integration landscapes.
• Experience with procurement and vendor lifecycle activities, including SOWs, RFPs/RFIs/RFQs, commercial commitments and performance management.
• Experience supporting organizational change, business readiness, cutover and post-implementation stabilization.

Key working relationships:

• Executive sponsors and business leaders
• Business Relationship Managers and Service/Application Owners
• Enterprise architecture, cybersecurity, infrastructure, data and integration teams
• Project managers, workstream leads and change management teams
• System integrators, software vendors and consulting partners
• PMO/EPMO, finance, procurement and vendor management teams

Working conditions:

• Hybrid office environment based in North York, Ontario.
• Travel within Canada and to the United States may be required based on program needs.
• Fast-paced environment with concurrent priorities, hard deadlines and significant stakeholder visibility.
• Occasional off‑hours availability may be required for critical milestones, cutovers, escalations or coordination with distributed teams.