Project Manager - IT III

Randstad Canada; Toronto; Hybrid; CAD 75,000 - 90,000; Full time

Benefits offered by this job

Strategic impact

Executive visibility

Cross-functional leadership

Process modernization

Job summary

Randstad Canada seeks an experienced Project Manager - IT to lead IT-driven operational workstreams during a major business transformation. The role focuses on program execution, process optimization, and delivering sustainable outcomes. Hybrid Toronto site with a 2-month contract potential extension.

Qualifications include a Bachelor’s degree and 7+ years in program/project management, with experience in Jira/Smartsheet and Lean/Six Sigma. Domain familiarity in health/insurance is a plus.

Qualifications

• Bachelor’s degree in a related field is required.
• Minimum 7+ years of program/project management experience in operations or service delivery.
• Experience managing complex, multi-workstream programs.

Responsibilities

• Drive end-to-end success of operational workstreams within budget and schedule.
• Develop and maintain integrated operational roadmaps as single source of truth.
• Identify efficiency opportunities and implement continuous process improvements.
• Document, standardize, and optimize operational workflows with change management.
• Identify risks, mitigate, and track dependencies across teams to prevent bottlenecks.
• Lead governance forums and provide status updates to senior leadership.
• Collaborate with PMO and Architecture teams to ensure scalable, compliant solutions.
• Monitor budgets, forecasts, and resource allocations.

Skills

Program management

Stakeholder management

Communication

Facilitation

Change management

Automation initiatives

Education

Bachelor’s degree

Tools

Jira

Smartsheet

Job description

We are seeking an experienced Project Manager - IT V to lead operations workstreams within a major business transformation. In this role, you will be critical in driving program execution, ensuring operational excellence, optimizing processes, and delivering sustainable outcomes.

Salary: CA$75,000.00–CA$90,000.00 yearly

Full-time

Toronto, ON (Hybrid - 4x/week in office)

Contract Duration: 2-month contract (with potential for extension)

Advantages

• Strategic Impact: Drive operational workstreams for a large-scale enterprise transformation.
• Executive Visibility: Lead governance forums and present operational performance, risks, and financial updates directly to senior leadership.
• Cross-Functional Leadership: Partner across Business PMO, Tech PMO, and Architecture teams to align operations with technology capabilities.
• Process Modernization: Lead process optimization and business readiness efforts supporting operational automation initiatives.

Responsibilities

• Drive the end-to-end success of operational workstreams, ensuring delivery on time, within scope, and on budget.
• Develop and maintain integrated operational roadmaps, serving as the single source of truth for project status and progress.
• Identify operational efficiency opportunities and implement continuous process improvements throughout delivery roadmaps.
• Document, standardize, and optimize operational workflows while supporting change management and business readiness efforts.
• Identify operational risks, establish mitigation strategies, and track dependencies across teams to prevent bottlenecks.
• Lead operations governance forums and provide clear, concise status updates to senior leadership and executive sponsors.
• Collaborate with Business PMO, Tech PMO, and Architecture teams to ensure operational solutions are scalable, sustainable, and regulatory compliant.
• Monitor budgets, financial forecasts, and resource allocations for operational workstreams.

Qualifications

Core Requirements

• Education: Minimum Bachelor’s degree in a related field.
• Project/Program Management Tenure: Minimum 7+ years of program/project management experience in operations or service delivery.
• Complex Program Delivery: Proven track record of managing complex, multi-workstream operational programs and transformation initiatives.
• Tools & Methodologies: Experience with project management tools and documentation standards (e.g., Jira, Smartsheet) and process improvement methodologies (Lean, Six Sigma).
• Domain Experience: Experience in health, dental, or insurance domains is highly preferred.
• Stakeholder & Change Management: Exceptional facilitation, communication, and stakeholder management skills with experience supporting automation initiatives.

Preferred Assets

• Operating Model & Change Experience: Exposure to operating model design, organizational change, or large-scale operational growth.
• Adaptive Leadership: Proven ability to balance hands‑on tactical execution with high-level strategic thinking in dynamic environments with evolving priorities.

Summary

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to effect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity‑seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non‑binary/gender non‑conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [e-mail] to ensure their ability to fully participate in the interview process.