Senior Program Manager

Synechron; Montreal (administrative region); Hybrid; CAD 100,000 - 140,000; Full time

Benefits offered by this job

15 days paid annual leave

Comprehensive insurance plan

Flexible hybrid policy

RRSP with employer contribution

Access to Udemy for Business

Coaching opportunities

Job summary

Synechron is seeking a Senior Program Manager in Montreal, Canada, to lead complex global initiatives across business units. The role involves overseeing program governance, ensuring seamless delivery, and providing expert guidance while driving coordination to meet strategic objectives.

The ideal candidate will have strong leadership qualities, organizational skills, and a solid understanding of project management methodologies. The position offers a hybrid work model and a comprehensive insurance plan.

Qualifications

• Strong organizational, written, and verbal communication skills.
• Ability to resolve conflicts and manage issues proactively.
• Demonstrated leadership and stakeholder management abilities.
• Solid understanding of project management methodologies.
• Experience managing large, multi-year programs with complex scope.

Responsibilities

• Lead program governance activities and maintain proactive communication.
• Offer expert guidance on program delivery and conduct health checks.
• Manage overlapping work streams and critical milestones.
• Partner with stakeholders to ensure infrastructure enhancements.
• Establish communication channels for consistent progress updates.
• Oversee multiple project managers providing mentorship and accountability.
• Lead initiatives to optimize program and project management processes.

Skills

Organizational skills

Conflict resolution

Written communication

Verbal communication

Stakeholder management

Leadership abilities

Education

PMP or PRINCE2 certification

Experience in insurance or financial services

Job description

We are seeking an experienced Senior Program Manager to lead and oversee complex, global initiatives across business units and will be responsible for ensuring seamless delivery, providing expert guidance, and driving cross-project coordination to meet strategic objectives.

The Role – Program Manager

Responsibilities

• Program Governance & Steering: Lead program governance activities including steering committee updates, risk mitigation, change control, and decision-making. Maintain proactive communication across all phases of the program.
• Delivery Assurance & Consulting: Offer expert guidance on program delivery, conducting health checks, developing business cases, assessing financial impacts, scoping projects, and managing risks.
• Cross-Project Coordination: Manage overlapping work streams, critical milestones, interdependencies, scope changes, and implementation planning to ensure cohesive program execution.
• Stakeholder Collaboration: Partner with cybersecurity, HR, IT operations, and business stakeholders to ensure infrastructure enhancements and initiatives are aligned and integrated effectively.
• Communication & Reporting: Establish formal and informal communication channels to provide consistent progress updates to management, steering committees, project boards, and other stakeholders.
• Team Leadership & Development: Oversee multiple project managers, providing mentorship, direction, and accountability to ensure project goals are met and best practices are followed.
• Process Improvement: Lead initiatives to optimize program and project management processes for better efficiency and effectiveness.

Requirements

• Strong organizational, written, and verbal communication skills.
• Ability to resolve conflicts, manage issues proactively, and adapt to diverse teams.
• Demonstrated leadership and stakeholder management abilities across various organizational levels.
• Solid understanding of project management methodologies (Agile, Waterfall, etc.) and technical acumen.
• Experience managing large, multi-year programs with complex scope and dependencies.

Preferred, but not required

• PMP or PRINCE2 certification.
• Experience within the insurance or financial services industries.
• Familiarity with infrastructure projects and IT Service Management (ITSM) frameworks.

We offer

• A multinational organization with 60 offices in 20 countries and the possibility to work abroad.
• 15 days (3 weeks) of paid annual leave plus an additional 10 days of personal leave (floating days and sick days).
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-term disability.
• Flexible hybrid policy.
• RRSP with employer’s contribution up to 4%.
• A higher education certification policy.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellence (CoE) groups.
• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
• A truly diverse, fun-loving and global work culture.

SYNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Synclusive’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.