Senior Program Manager

Raise; Calgary; Hybrid; CAD 142,000 - 165,000; Full time

Job summary

Raise seeks a Senior Program Manager in Calgary on a 1-year contract, hybrid, to lead major technology transformation initiatives across IT. You will establish governance, drive delivery planning, and manage dependencies at program and portfolio levels while coordinating with product teams and executives.

The role requires strong leadership, governance, and stakeholder management across large enterprise environments with complex tech deliveries.

Qualifications

• Post-secondary education in IT or Engineering.
• 7+ years delivering large, complex technology initiatives across multiple domains.
• Experience governance, planning, and cross-team delivery.
• Experience with executive sponsors and senior leaders.
• Knowledge of frameworks such as NIST, ISO, COBIT, SOC.

Responsibilities

• Establish program governance for complex technology transformation programs.
• Develop delivery plans balancing objectives across multiple product teams.
• Lead programs from inception to completion through multi-team coordination.
• Manage program-level dependencies and integration with portfolios.
• Own communications for sponsors and stakeholders.
• Escalate issues and propose mitigations for delivery challenges.
• Manage budgets and monitoring controls across enterprise programs.
• Collaborate with Enterprise Architecture and Digital Steering teams.

Skills

Leadership

Stakeholder management

Change management

Strategic communication

Agile/Lean

Risk management

Education

IT/Engineering degree

PMP/PRINCE2 advantageous

Tools

NIST

ISO

COBIT

SOC

Job description

Senior Program Manager

Pay Rate: $103 - 120/hour, depending on experience

Contract Length: 1 year

Location: Calgary (hybrid)

Raise is currently hiring a contract team member on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader.

Description

Our client is seeking a Senior Program Manager to lead the delivery of high profile technology transformation initiatives spanning numerous product and service delivery teams across the IT organization. Reporting to the Director of IT Portfolio & Planning, this role is responsible for establishing program governance, driving delivery planning and execution across multiple technology domains, and managing dependencies at the program and portfolio level. The ideal candidate brings strong technical and stakeholder management skills, with proven experience leading large, complex initiatives from inception through completion in a fast paced enterprise environment.

Responsibilities

• Establish program governance for complex technology transformation programs requiring collaboration across various technology and stakeholder teams
• Establish delivery plans for key initiatives, balancing objectives and competing priorities across multiple product teams, including resourcing plans as needed
• Lead key programs from inception to completion through management and orchestration of sub-projects spanning multiple teams within product development cycles
• Manage program level dependencies of varying complexity, potentially feeding into larger portfolios
• Own all proactive and reactive communications for program sponsors and stakeholders
• Act as the initial escalation point for multifaceted program deliveries, proposing mitigation strategies and corrective action
• Manage budgets effectively within the constraints of enterprise-wide programs and their constituent projects, contributing to appropriate monitoring and control mechanisms
• Identify, propose, and deploy appropriate commercial frameworks and purchasing strategies in collaboration with internal commercial colleagues
• Liaise with Enterprise Architecture and Digital Steering teams to ensure key initiatives align with technology strategies and enterprise priorities
• Take on other responsibilities as assigned and consistent with the role

Qualifications

• Post-secondary education in an Information Technology or Engineering field
• Project or Program level certification such as PMP or PRINCE2 is advantageous but not mandatory
• Agile or Product Management related certification is advantageous but not mandatory
• 7+ years of experience delivering large, complex technology initiatives across multiple technology domains, including Applications, Software Development, Data & Analytics, Infrastructure, Platforms, Cybersecurity, Digital Products, and Technology Operations
• Demonstrated experience leading business transformation initiatives enabled by technology, with measurable organizational, operational, or customer outcomes
• Experience delivering within one or more technology disciplines such as software engineering, data and analytics, technology operations, resilience, cybersecurity, risk management, enterprise architecture, or digital transformation
• Experience partnering with executive stakeholders and communicating effectively with sponsors, senior leadership, and operational teams
• Experience working in large enterprise environments, collaborating across technology, security, data, product, communications, and business functions
• Knowledge of technology governance, risk, security, and compliance frameworks such as NIST, ISO, COBIT, SOC, or similar
• Strong leadership, stakeholder management, and change management capabilities, with the ability to influence outcomes across diverse teams and priorities
• Experience within the airline, travel, tourism, hospitality, or tour operator industry is considered an asset
• Strong technical background or exposure to complex technical deliveries, enabling critical thinking and the ability to challenge technical feasibility
• Ability to communicate across organizational, technical, and political boundaries, translating complex technical information for non-technical audiences
• Experience leading Agile and Lean tools and techniques, with the ability to coach and mentor outside the immediate team
• Exposure to and experience across product delivery, service management, and project execution operating in cohesion
• Ability to lead continual planning processes in a complex environment while coordinating and coaching other delivery teams
• Strong self-direction, with the ability to work independently and manage context across multiple simultaneous project deliveries

Looking for meaningful work? We can help

Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.

We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.

We have a dedicated webpage for accommodations where you can learn more about what we offer, and request accommodation: https://raise.jobs/accommodations/

In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at [phone] or [e-mail]

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