Senior Product Manager - SOTI Connect

SOTI; Mississauga; Hybrid; CAD 120,000 - 160,000; Full time

Job summary

SOTI is seeking a Senior Product Manager for SOTI Connect in Mississauga, Ontario. You will own the product lifecycle from strategic planning through to execution, acting as the customer advocate to deliver easy-to-use products that provide substantial value.

You will collaborate with Engineering, UX, QA, Marketing, Sales and Support to ensure successful launches, effective training materials, and strong customer adoption across enterprise software and SaaS environments.

Qualifications

• 5+ years in product management within enterprise software or SaaS.
• 2+ years in a senior-level role preferred.
• Strong understanding of software development processes and agile methodologies.
• Proven ability to launch and manage innovative, scalable products.
• Excellent communication, storytelling, and presentation skills.
• Technical background or strong technical fluency in networking, enterprise IT, or telecommunications.
• Bachelor’s degree in Computer Science, Engineering, or a related field; graduate degree is a plus.
• Willingness to travel for customer meetings and industry events; valid passport required.

Responsibilities

• Managing the entire product line life cycle from strategic planning to tactical activities.
• Author detailed product requirements and user stories; collaborate with cross-functional teams including Engineering, UX, QA, and Marketing to ensure successful execution.
• Collaborate closely with Sales and Support teams to enable successful customer adoption, including creating training material and supporting key customer engagements.
• Drive product positioning and go-to-market plans in collaboration with Marketing, ensuring consistent messaging and value articulation.
• Mentor and guide junior product managers or cross-functional contributors, fostering a strong product-thinking culture.
• Act as a product expert in executive briefings, customer sessions, trade shows, and conferences.
• Stay up to date with competitive product landscapes, technological advancements, and evolving customer needs.

Skills

Product management

Strategic thinking

Cross-functional leadership

Agile methodologies

Communication

Technical fluency

Stakeholder management

Prioritization

Customer advocacy

Mentoring

Education

Bachelor’s degree in Computer Science/Engineering

Job description

Job Title

Senior Product Manager - SOTI Connect

Location

Mississauga, ON (HQ)

Employment Type

Full‑time

Work Model

Hybrid

Additional Information

This role does not offer visa sponsorship or relocation assistance.

Who We Are - SOTI

SOTI is the world's most trusted provider of mobile and IoT management solutions, with more than 17,000 enterprise customers and millions of devices managed worldwide. SOTI's innovative portfolio of solutions and services provides the tools organisations need to truly mobilise their operations and optimize their mobility investments. SOTI extends secure mobility management to provide a total, flexible solution for comprehensive management and security of all mobile devices and connected peripherals deployed in an organisation. At SOTI, we celebrate the uniqueness of our global teams and are proud to be an equal opportunity workplace. We are curious problem solvers who are committed to bringing the best mobile and IoT management solutions to market.

We offer careers with #EndlessPossibilities.

What We’re Looking For

SOTI’s growth and success is a result of commitment to innovation through entrepreneurial culture and leadership. Employees are driven to make an impact, offer a unique value and most importantly, be part of a winning team. As the successful Senior Product Manager, you will be responsible for taking ownership of the product line life cycle from strategic planning to tactical activities, and you will become the customer advocate, delivering products that are easy to use and deliver significant value. If you are eager to utilize and apply your expertise and contribute your knowledge of newest technology trends, then this position offers great opportunity to make an impact, and a long-lasting career with SOTI.

What’s in it for you

• The People - Our people are our most important resource. From our humble origins in our founder’s basement, to our industry leading position today, SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasises personal growth, continuous innovation, and fun.
• The Growth - Our environment fosters new ideas, fresh perspectives, and the ability to take them over the goal line. SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something big!
• The Technology - You’ll get the chance to work with leading edge technologies and take on complex and interesting projects, as part of highly collaborative and agile teams. You will work alongside SOTI’s partners which include leading tech giants that will keep you on the cusp of emerging technologies.

What You’ll Do

• Managing the entire product line life cycle from strategic planning to tactical activities
• Author detailed product requirements and user stories; collaborate with cross-functional teams including Engineering, UX, QA, and Marketing to ensure successful execution.
• Collaborate closely with Sales and Support teams to enable successful customer adoption, including creating training material and supporting key customer engagements.
• Drive product positioning and go-to-market plans in collaboration with Marketing, ensuring consistent messaging and value articulation.
• Mentor and guide junior product managers or cross-functional contributors, fostering a strong product-thinking culture.
• Act as a product expert in executive briefings, customer sessions, trade shows, and conferences.
• Stay up to date with competitive product landscapes, technological advancements, and evolving customer needs.

What You’ll Bring

• At least 5 years of experience in product management within an enterprise software or SaaS environment, with 2+ years in a senior-level role preferred.
• Strong understanding of software development processes and agile methodologies.
• Demonstrated success in launching and managing innovative, scalable products.
• Proven ability to balance strategic thinking with hands-on execution.
• Excellent communication, storytelling, and presentation skills — comfortable influencing across levels and departments.
• Technical background or strong technical fluency, especially in networking, enterprise IT, or telecommunications.
• Ability to collaborate and lead in a matrixed, cross-functional team environment.
• Strong prioritization, analytical, and problem-solving abilities.
• Bachelor’s degree in Computer Science, Engineering, or a related field; graduate degree is a plus.
• Android, Mac OS X, Linux, and Windows Server experience a plus
• Completion of Pragmatic Marketing (now Pragmatic Institute) training is a plus.
• Willingness to travel for customer meetings and industry events; valid passport required.

If you want to bring your ideas to life, apply at SOTI today.

Use of Artificial Intelligence in Hiring

SOTI uses AI tools to support parts of our recruitment process, such as reviewing resumes, screening qualifications, and creating interview questions. These tools assist our team only-final hiring decisions are made by people, not automation. For privacy-related questions, please contact [e-mail]. We are committed to providing accessible employment practices that are in compliance with the requirements under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please notify People & Culture at [e-mail]. Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee.