Senior Product Manager – E-commerce and Digital Customer Experience (Hybrid)

RONA; Boucherville; Hybrid; CAD 90,000 - 140,000; Full time

Benefits offered by this job

Childcare center on-site (up to 78)

Cafeteria with diverse options

Electric car charging stations

Fitness centre and showers

Employee discounts + store merchandise

Retirement savings plan and annualBonu

Career growth opportunities

Inclusive and safe working environment

Work-life balance promotion

Community involvement

Job summary

RONA is seeking a Digital Product Manager to shape the strategy and execution of its core online experiences, including PLP, PDP, and browse. You will partner with leadership, UX, engineering and digital business teams to align roadmaps with business goals.

You will own discovery, requirements, backlog, and performance analysis, drive optimization with analytics and A/B testing, and ensure accessible, SEO-friendly frontend components while collaborating across marketing, content, operations and

Qualifications

• Bachelor's degree in business, marketing, engineering, or related field; MBA preferred.
• Minimum 5 years of product management or product owner experience in the e-commerce industry.
• Proven track record launching and managing e-commerce products with business value.

Responsibilities

• Define product strategy with leadership, UX, engineering, and Digital Business teams.
• Lead end-to-end development lifecycle for core digital experiences and backlog management.
• Optimize user experience using analytics, data layer insights, and A/B testing.
• Collaborate across marketing, content, operations, and external partners.
• Track core e-commerce metrics and present insights to leadership.

Skills

Product strategy

Cross-functional collaboration

Analytical thinking

Data-driven decision making

Communication & stakeholder management

Agile methodologies

User-centered design

Presentation skills

Leadership

Attention to detail

Education

Bachelor's degree in business, marketing, engineering, or related field

MBA or advanced degree preferred

Job description

Hybrid Workplace Policy

Associates must have reliable transportation to and from the corporate head office in Boucherville (Quebec) and attend the office on a regular basis.

Proficiency in French, spoken and written, is required.

Work schedule: 3 days in office / 2 days remote.

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service corporate and affiliated dealer stores across a range of formats from neighbourhood hardware to big box stores, equipping DIYers and contractors with a distinctive product and service offering.

Our expectations

As a Digital Product Manager at RONA, you will play a pivotal role in the Digital Product team, driving the success and shaping the future of our online retail platforms, including e-commerce websites, mobile applications, and internal user tools. Your strategic vision and data‑driven approach will help enhance the customer journey, increase conversion rates, and drive revenue growth.

Your role

Product Strategy

Partner with Product Leadership, UX, Engineering, and Digital Business teams to define and execute a scalable product strategy for RONA.ca's core digital experiences (including PLP, PDP, and Browse), aligning execution with broader e‑commerce and business goals.

Product Execution

Lead the end‑to‑end development lifecycle for core RONA.ca experiences, performing product discovery, requirements gathering, iterative development, and backlog management while establishing high product standards and prioritization frameworks.

User Experience Optimization

Maximize traffic, conversion, and engagement by leveraging web analytics, data layer insights, and A/B testing to identify pain points, prioritize the backlog, and deliver high‑performing, SEO‑optimized, and accessible frontend components.

Cross‑Functional Collaboration

Act as the central translator between business requirements and technical execution, aligning marketing, content, operations, engineering, and managing strategic relationships with internal and external technology partners and third‑party service providers across the e‑commerce ecosystem.

Performance Tracking

Evaluate product success by tracking core e‑commerce metrics, utilizing data and customer feedback to prioritize optimization opportunities, and presenting insights to stakeholders and leadership.

User & Customer Research

Lead discovery initiatives—using interviews, usability testing, and analytics data—to uncover customer and internal team needs, partner with UX to validate prototypes, and build strong business cases for the product roadmap.

The Qualifications We Are Looking For

• Bachelor's degree in business, marketing, engineering, or related field; MBA or advanced degree preferred.
• Minimum of 5 years of product management or product owner experience in the e‑commerce industry, preferably within retail or consumer goods.
• Proven track record of successfully launching and managing e‑commerce products and features that drive business value.
• Strong understanding of e‑commerce technologies, platforms, and best practices.
• Experience with agile development methodologies, user‑centered design principles, and data‑driven decision‑making.
• Analytical mindset with the ability to interpret complex data and derive actionable insights.
• Excellent communication, collaboration, and stakeholder management skills, with the ability to influence stakeholders at all levels and strong presentation skills.
• Passion for e‑commerce, innovation, and delivering exceptional customer experiences.
• Detail‑oriented and highly organized, with the ability to manage multiple projects simultaneously in a fast‑paced environment.

Benefits

• A childcare centre that can accommodate up to 78 children.
• A cafeteria with a healthy menu prepared by a dedicated chef, including FARO Roasting Houses and Tim Hortons coffee stations.
• Electric car charging stations.
• A fitness centre, sports activities, and showers.
• Exclusive employee discounts, plus a 10% discount on store merchandise at all RONA locations.
• Retirement savings plan, annual bonuses, student incentive program, and other benefits.
• Career growth opportunities within the company.
• An inclusive and safe working environment.
• Promotion of work‑life balance.
• An employer that’s involved in the community.
• And more.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.