Senior Product Manager

Ritchie Bros. Group; Burnaby; Remote; CAD 80,000 - 120,000; Full time

Job summary

An innovative firm is seeking a Senior Product Manager to enhance buyer experiences for commercial equipment. This pivotal role involves leading product initiatives, collaborating with diverse teams, and utilizing data-driven insights to shape user experiences. The ideal candidate will have over 5 years of experience in product management, a passion for user-centric design, and the ability to communicate effectively across teams. Join a dynamic environment where your contributions will directly impact customer interactions and drive growth. This is an exciting opportunity to influence the future of a leading marketplace in the commercial asset industry.

Qualifications

• 5+ years experience in product management with a focus on user experience.
• Ability to analyze data and market trends to inform product decisions.

Responsibilities

• Lead the evolution of buyer experiences for commercial equipment.
• Drive cross-functional execution and product initiatives.

Skills

Product Management

User Experience Design

Data Analysis

Cross-Functional Collaboration

Market Research

Education

Bachelor's Degree

Master's Degree (preferred)

Tools

Prototyping Tools

Data Analytics Software

Job description

RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.

The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.

About the Team

As a global company, our corporate teams support billions of dollars in equipment sales every year.

In joining our corporate services teams, you will be ensuring the business runs smoothly in your respective verticals and supporting the overall business to achieve our core objectives.

Every day your work will make a difference in the way we run our business and the in the way customers interact with us.

Job Description

The Senior Product Manager is responsible for creating amazing experiences for our buyers. This role will leadin the evolution of Ritchie Bros towards becoming the default place for customers to purchase commercial equipment and services. Working in tangent with product, engineering, design, and research teams this role will build and shape experiences that touch millions of RB customers. The Senior Product Manager will conduct research and utilize industry-leading practices and innovation to drive a part of this experience. This role will create user experiences that drive growth and makes the customers feel connected, and drive company goals.

Responsibilities

• Responsible for an area of the buyer experience, end-to-end, including writing the story, driving cross-functional execution, making thoughtful product decisions along the way, and sharing insights and results throughout the company.
• Evaluates market and consumer user experience research and results based on discovered industry trends and competitor landscapes, through conversations with the customer, data analysis and metrics.
• Identifies the highest impact work, prioritizes, and delivers improvements in a measurable way.
• Partners with other product teams, engineering, design, and various other stakeholders as necessary to create a high-achieving team.
• Drives crucial product initiatives.
• Articulates complex problems with exceptional clarity and contributes to team strategy
• Takes ownership of the problem through to the solution within and across teams, peers, partners and leadership.
• Actively ensures their product team is aligned and engaged.
• Perform other duties as assigned.

Qualifications

• 5 plus years’ experience leading business-critical product initiatives
• Demonstrated obsession with building great user experiences and an eye for detail
• Ability to think big and small, to take a large vision and build incremental features and prototypes to align to that vision. Comfortable working with paper prototypes as you are building scalable features
• Communicates, in writing or in person, product decisions, rationale behind them, and are comfortable influencing people to get things done.
• Experience working with qualitative and quantitative customer data to inform decisions. Should be able to switch between thinking creatively and analytically.

Job Info

• Job Identification 4401
• Posting Date 04/25/2025, 07:55 PM
• Locations 9500 Glenlyon Parkway, Burnaby, BC, V5J 0C6, CA (Remote)

9500 Glenlyon Parkway, Burnaby, BC, V5J 0C6, CA