Senior Product Designer

Themis Solutions Inc.; Burnaby, Calgary, Toronto; Hybrid; CAD 128,000 - 174,000; Full time

Job summary

A leading company in the legal tech industry is seeking a Senior Product Designer to enhance its core product experience. This exciting role involves collaborating cross-functionally, conducting user research, and iterating on designs to improve lawyer and client interactions with the software. Ideal candidates thrive in a fast-paced environment and have a strong background in user-centered design.

Benefits

Competitive salary with top-tier health benefits

Flexible time off policy

RRSP matching

Clioversary recognition program

In-house performance coaching

Qualifications

• 5+ years of experience in product design.
• Experience in SaaS preferred.
• Track record of shipping successful products.

Responsibilities

• Champion user-centered design and advocate for user needs.
• Create UX documentation including wireframes and prototypes.
• Conduct user research to inform design decisions.

Skills

User research methodologies

Collaboration

Communication

User-centered design

Interaction design principles

Tools

Figma

Miro

Job description

We are seeking a Senior Product Designer to join our growing Product Design team. This role is open to candidates across Canada, excluding Quebec. If you are located near one of our hubs (Burnaby, Calgary, or Toronto), you will be expected to work in the office a minimum of twice per week on our designated Anchor Days.

What your team does:

Clio is seeking a passionate and experienced Senior Product Designer to join our team and drive the evolution of our core Documents experience. Documents are integral to a lawyer's practice and impact every aspect of the Clio experience. You will play a key role in shaping the future of how lawyers interact with our software, focusing on creating intuitive, scalable, and impactful solutions. From concept to delivery, you will champion user-centered design and partner closely with product managers and engineers to deliver best-in-class work.

Design is central to Clio's R&D, working alongside Product and Engineering to revolutionize legal tech. We empower Product Designers to deeply understand user needs, shaping how lawyers serve their clients. If you are passionate about user-centered design, mission-driven companies, and transforming how lawyers and their staff deliver exceptional client services, join us!

What you’ll work on:

Champion User-Centered Design: Advocate for user needs and ensure that design decisions are grounded in user research and best practices.

Bar Raising UX Solutions: Create and maintain comprehensive UX documentation, including user flows, wireframes, prototypes, and interaction specifications, ensuring clarity and consistency across the product lifecycle.

Contribute to Product Requirements: Collaborate with product managers, engineers, and researchers to translate user needs, Data, and business goals into clear and actionable experience requirements.

Drive User Research: Conduct user research, including usability testing, interviews, and surveys, to inform design decisions.

Develop Interaction Models & Prototypes: Create high-fidelity prototypes and interaction models to demonstrate design concepts and facilitate user testing.

Collaborate Cross-Functionally: Work closely with product managers, engineers, researchers, and other designers to ensure alignment and seamless execution.

Iterate and Improve: Continuously iterate on designs based on user feedback and data analysis, ensuring ongoing improvement and optimization.

Contribute to Design Systems & Standards: Contribute to design systems and uphold standards, ensuring consistency, and scalability across the platform.

Mentor & Guide Junior Designers: Provide guidance and mentorship to junior designers, fostering a collaborative and supportive team environment.

Present & Communicate Design Concepts: Effectively communicate design concepts and rationale to stakeholders at all levels.Provide thoughtful and timely feedback in team critiques

What you bring:

5+ years of experience in product design, SaaS experience is preferred, but not required.

A track record of successfully shipping products, solving customer problems that move company metrics.

Proficient in user research methodologies and ability to translate research findings into actionable design insights.

Expert in design and prototyping tools (e.g., Figma, Miro, Etc).

Excellent communication, collaboration, and presentation skills.

Excellent understanding of interaction design principles, usability, visual, and accessibility.

Ability to thrive in a fast-paced, agile product development environment.

Experience working on complex projects or systems.

Experience with Design Systems.

Bonus points if you have:

Experience with enterprise software.

Experience with data visualization and information architecture.

Familiarity with accessibility standards (WCAG)

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

Competitive, equitable salary with top-tier health benefits, dental, and vision insurance

Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum 2 days per week on our Anchor Days.

Flexible time off policy, with an encouraged 20 days off per year.

RRSP matching and RESP contribution

Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

Clio is more than just a tech company–we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice .

Summary:

We are seeking a Senior Product Designer to join our growing Product Design team. This role is open to candidates across Canada, excluding Quebec. If you are located near one of our hubs (Burnaby, Calgary, or Toronto), you will be expected to work in the office a minimum of twice per week on our designated Anchor Days.

What your team does:

Clio is seeking a passionate and experienced Senior Product Designer to join our team and drive the evolution of our core Documents experience. Documents are integral to a lawyer's practice and impact every aspect of the Clio experience. You will play a key role in shaping the future of how lawyers interact with our software, focusing on creating intuitive, scalable, and impactful solutions. From concept to delivery, you will champion user-centered design and partner closely with product managers and engineers to deliver best-in-class work.

Design is central to Clio's R&D, working alongside Product and Engineering to revolutionize legal tech. We empower Product Designers to deeply understand user needs, shaping how lawyers serve their clients. If you are passionate about user-centered design, mission-driven companies, and transforming how lawyers and their staff deliver exceptional client services, join us!

What you’ll work on:

• Champion User-Centered Design: Advocate for user needs and ensure that design decisions are grounded in user research and best practices.

• Bar Raising UX Solutions: Create and maintain comprehensive UX documentation, including user flows, wireframes, prototypes, and interaction specifications, ensuring clarity and consistency across the product lifecycle.

• Contribute to Product Requirements: Collaborate with product managers, engineers, and researchers to translate user needs, Data, and business goals into clear and actionable experience requirements.

• Drive User Research: Conduct user research, including usability testing, interviews, and surveys, to inform design decisions.

• Develop Interaction Models & Prototypes: Create high-fidelity prototypes and interaction models to demonstrate design concepts and facilitate user testing.

• Collaborate Cross-Functionally: Work closely with product managers, engineers, researchers, and other designers to ensure alignment and seamless execution.

• Iterate and Improve: Continuously iterate on designs based on user feedback and data analysis, ensuring ongoing improvement and optimization.

• Contribute to Design Systems & Standards: Contribute to design systems and uphold standards, ensuring consistency, and scalability across the platform.

• Mentor & Guide Junior Designers: Provide guidance and mentorship to junior designers, fostering a collaborative and supportive team environment.

• Present & Communicate Design Concepts: Effectively communicate design concepts and rationale to stakeholders at all levels.Provide thoughtful and timely feedback in team critiques

What you bring:

• 5+ years of experience in product design, SaaS experience is preferred, but not required.

• A track record of successfully shipping products, solving customer problems that move company metrics.

• Proficient in user research methodologies and ability to translate research findings into actionable design insights.

• Expert in design and prototyping tools (e.g., Figma, Miro, Etc).

• Excellent communication, collaboration, and presentation skills.

• Excellent understanding of interaction design principles, usability, visual, and accessibility.

• Ability to thrive in a fast-paced, agile product development environment.

• Experience working on complex projects or systems.

• Experience with Design Systems.

Bonus points if you have:

• Experience with enterprise software.

• Experience with data visualization and information architecture.

• Familiarity with accessibility standards (WCAG)

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance

• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum 2 days per week on our Anchor Days.

• Flexible time off policy, with an encouraged 20 days off per year.

• $2000 annual counseling benefit

• RRSP matching and RESP contribution

• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The full salary range* for this role is $128,400 to $151,000 to $173,600 CAD.Please note salary bands may differ based on location and local currency. Additionally, benefit offerings may differ depending on the employee's location.

* We aim to hire all candidates between the minimum and the midpoint of the full salary range. We reserve the midpoint to the maximum of the salary band for internal employees who demonstrate sustained high performance and impact at Clio. The final offer amount for this role will be dependent on individual experience and skillset of the candidate. Please note there are a separate set of salary bands for other regions based on local currency.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated todiversity, equity and inclusion . We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

Apply

In-house performance coach, Katie, helps Clions accelerate their career development.

At Clio, we’re creating a human and high performing culture. That means you’ll be encouraged and supported to do your best work. Find out what keeps us grounded. Learn more.

Designing products that have a profound impact on our customers and their clients.

Every day I am surrounded by a group that keeps me laughing, but also inspires me with their hard work and ingenuity. Everyone here goes out of their way to help each other learn and grow.