Senior People Business Partner

Clio; Burnaby; Hybrid; CAD 140,000 - 190,000; Full time

Benefits offered by this job

Hybrid model

Company equity

Health benefits

RRSP matching

401k equivalent

Pension plans

Generous time off

Parental leave

Wellness programs

Counseling benefit

Job summary

Clio is seeking a Senior People Business Partner to support its Technical Infrastructure org (Production Engineering, IT, Security, Data Engineering). You will partner with senior leaders to align people strategy with business goals and drive organizational health across fast‑growing tech teams.

You’ll act as a trusted advisor on org design, capacity planning, performance management, and leadership development in a globally distributed, high‑growth SaaS environment.

Qualifications

• 8–12+ years of progressive HR / People Business Partner experience, with significant experience supporting Engineering, IT, Security and/or Data organizations.
• Strong business acumen and comfort operating in technically driven environments where reliability, security, and risk management shape priorities.
• Exceptional communication, coaching, and stakeholder management skills.
• Deep expertise in employee relations, organizational design, performance management, and talent planning.
• Demonstrated interest in elevating your craft using AI.
• Experience partnering in globally distributed or multi-jurisdiction environments.

Responsibilities

• Partner closely with senior leaders to develop and deliver People strategies aligned to business objectives, growth plans, and organizational health.
• Act as a strategic thought partner on org design, workforce planning, role clarity, capacity models, and team structure.
• Translate business strategy into people implications, anticipate risks, and guide leadership decisions.
• Coach leaders through complex decision‑making with a strong lens on performance, culture, and employee experience.
• Lead organizational design efforts including restructures, role evolution, spans and layers, and operating model changes.
• Support succession planning and talent reviews, identifying readiness gaps and development actions.
• Partner with Talent Management and L&D to support leadership development and team effectiveness.
• Identify, assess, and manage complex employee relations issues with Legal and People Operations as needed.
• Build strong cross-functional relationships and promote a one People team mindset across the organization.

Skills

Technical HRBP

Employment law

Org design

Workforce planning

Performance management

Stakeholder management

Data fluency

Change management

Global/multi-jurisdiction

AI-driven people practices

Job description

• We’re seeking a Senior People Business Partner (PBP) to support Clio’s Technical Infrastructure organization, including Production Engineering, IT, Security and Data Engineering. This role sits at the intersection of business strategy, operational execution, and team performance during a period of continued scale, maturity, and transformation
• As a Senior PBP, you will act as a trusted advisor, coach, and strategic consultant to Technical Infrastructure leaders. You will help leaders scale their teams, develop their teams, navigate change, and drive performance - all while ensuring a strong, inclusive, and compliant employee experience
• This role is ideal for a senior People leader who is comfortable partnering with highly technical teams and who brings strong business acumen, organizational insight, and judgment to complex environments
• Partner closely with senior leaders to develop and deliver People strategies aligned to business objectives, growth plans, and organizational health
• Act as a strategic thought partner on topics including org design, workforce planning, role clarity, capacity models, and team structure
• Translate business strategy into people implications—anticipating risks, scaling challenges, and leadership needs
• Coach leaders through complex decision-making with a strong lens on performance, culture, and employee experience
• Lead and advise on organizational design efforts, including restructures, role evolution, spans and layers, and operating model changes
• Partner with leaders on performance management, goal-setting, and accountability, ensuring strong linkage between strategy, execution, and outcomes
• Support succession planning and talent reviews, identifying readiness, gaps, and development actions
• Partner with Talent Management and L&D to support leadership development, manager capability, and team effectiveness
• Identify, assess, and manage complex employee relations issues quickly, thoughtfully, and decisively
• Conduct and support investigations as required, partnering with Legal and People Operations to ensure fair, compliant, and consistent outcomes
• Maintain deep knowledge of employment law requirements across jurisdictions relevant to your client group
• Mitigate legal and employee risk through proactive coaching, documentation, and early intervention
• Partner with Legal Counsel as needed to manage sensitive or high-risk situations
• Work closely with People team SMEs (Talent Acquisition, Total Rewards, L&D, People Ops) to deliver a seamless, world-class employee journey
• Contribute to the design and implementation of broader People programs, including:
• Onboarding & ramp experiences
• Performance Development
• Talent Planning & Calibration
• Leadership Development
• Total Rewards & Compensation Programs
• Partner closely with Talent Acquisition to align on hiring plans, role profiles, and evolving business needs within your groups
• Act as a data-driven advisor - analyzing trends in engagement, attrition, performance, and workforce composition
• Translate people data into actionable insights and recommendations for leaders
• Use both quantitative and qualitative inputs to inform decisions and influence leaders
• Identify patterns early and proactively address risks related to retention, engagement, or leadership effectiveness
• Identify opportunities to improve and evolve People processes to better support a scaling organization
• Help drive consistency, clarity, and effectiveness across core People practices while enabling flexibility where the business requires it
• Contribute to the ongoing evolution of Clio’s People operating model as the company grows globally
• Act as a mentor and role model to other PBPs and People team members
• Share best practices, lessons learned, and insights from your groups across the People team
• Build strong cross-functional relationships and operate with a “one People team” mindset
• Demonstrate strong judgment, discretion, and integrity in all interactions
• A collaborative, pragmatic, and values-driven approachProven success partnering with senior leaders in fast-paced, high-growth SaaS or technology environmentsStrong knowledge of employment law and compliance across relevant jurisdictions8–12+ years of progressive HR / People Business Partner experience, with significant experience supporting Engineering, IT, Security and/or Data organizationsStrong business acumen with comfort operating in technical, operationally driven environments where reliability, security, and risk management shape prioritiesExceptional communication, coaching, and stakeholder management skillsDeep expertise in employee relations, organizational design, performance management, and talent planningDemonstrated interest in elevating your craft using AIAbility to build credibility and trust quickly with highly technical leaders and teamsData fluency and the ability to turn insights into influenceHigh comfort navigating ambiguity, change, and competing prioritiesExperience supporting Technical Infrastructure functions, such as Production Engineering, IT, Security or Data Engineering, in a pre-IPO SaaS or technology companyExperience hiring and retaining talent in specialized, competitive technical markets such as security and dataExperience partnering in globally distributed or multi-jurisdiction environmentsBackground in scaling People practices during periods of rapid growth or transformationExperience aligning workforce planning with financial planning cycles

Benefits

• Specialized learning and development programs and access to an in-house performance coach
• Equitable compensation for your contributions, regardless of gender, race, or any other identifying factor
• Access to pay transparency on all of our global roles
• Company equity for applicable employees
• RRSP-matching in Canada, 401k in the US, and pension plans in Ireland
• Hybrid model – striking the right balance between the benefits of in person connectivity that in office brings, and the flexibility of remote
• Flexible paid time off (4-week minimum with opportunities for personalization based on individual needs and achievements)
• Parental leave options for birthing and non-birthing parents
• A $500 contribution to your child’s RESP
• Various health, dental, and vision benefits for you and your family, including an Employee and Family Assistance Program
• Virtual and In-person Wellness Programs to support mental and physical health
• Paid time for volunteering through our Clio Gives program
• $2000 annual counseling benefit for CAD Clions

A collaborative, pragmatic, and values-driven approachProven success partnering with senior leaders in fast-paced, high-growth SaaS or technology environmentsStrong knowledge of employment law and compliance across relevant jurisdictions8–12+ years of progressive HR / People Business Partner experience, with significant experience supporting Engineering, IT, Security and/or Data organizationsStrong business acumen with comfort operating in technical, operationally driven environments where reliability, security, and risk management shape prioritiesExceptional communication, coaching, and stakeholder management skillsDeep expertise in employee relations, organizational design, performance management, and talent planningDemonstrated interest in elevating your craft using AIAbility to build credibility and trust quickly with highly technical leaders and teamsData fluency and the ability to turn insights into influenceHigh comfort navigating ambiguity, change, and competing prioritiesExperience supporting Technical Infrastructure functions, such as Production Engineering, IT, Security or Data Engineering, in a pre-IPO SaaS or technology companyExperience hiring and retaining talent in specialized, competitive technical markets such as security and dataExperience partnering in globally distributed or multi-jurisdiction environmentsBackground in scaling People practices during periods of rapid growth or transformationExperience aligning workforce planning with financial planning cycles