Senior Global Benefits Specialist

Clio; Burnaby; Hybrid; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid model

RRSP/401k equivalents

Parental leave

Wellness programs

Employee assistance program

Volunteer time off

Job summary

Clio in Vancouver area is seeking a Senior Global Benefits Specialist to lead the design and delivery of our health, retirement, and wellness programs across North America, Europe, LATAM, and beyond.

You will modernize benefits infrastructure, implement Workday Benefits, ensure compliance with US ACA / COBRA, and mentor a growing team while partnering with Payroll and Finance to manage global deductions and reporting.

Qualifications

• 5+ years of global benefits experience with focus on US, Europe and LATAM.
• Strong proficiency in Workday Benefits administration and workflows.
• Excellent stakeholder management, negotiation, and communication skills.
• Thorough knowledge of Canada/US/international regulatory requirements (COBRA, HIPAA, ACA, ERISA).
• Growth mindset for process improvement and new technologies (AI).

Responsibilities

• Design and deliver global benefit programs across 10+ countries.
• Harmonize programs post acquisitions and integrate into global standards.
• Manage renewal cycles and open enrolment with a high-touch experience.
• Modernize benefits infrastructure and implement systems like Workday.
• Develop global engagement and communications to improve benefits literacy.
• Partner with Payroll/Finance to ensure accurate deductions and reporting; manage external partnerships.
• Mentor and guide a growing team of Specialists.

Skills

Global benefits

Stakeholder mgmt

Regulatory knowledge

AI in benefits

US experience

Mentoring

Education

CEBS or GBA designation

Tools

Workday Benefits

Job description

• We are currently seeking a Senior Global Benefits Specialist to join our Total Rewards team!
• In this role, you will be a key partner in evolving the global benefits infrastructure that supports Clio’s mission to transform the legal experience for all
• You will play a pivotal role in the design and delivery of our health, wellness, and retirement programs across North America, Europe, LATAM, and beyond, translating global strategy into meaningful experiences that help our people thrive wherever Clio needs them
• The Total Rewards team is responsible for designing and building the competitive, scalable reward programs that enable Clio’s human and high-performing culture
• As part of the Total Rewards Team, the benefits team’s goal is to standardize and enhance our global programs, ensuring our benefits are scalable and impactful
• Through close partnerships across the business and deep market insights, we translate global strategy into meaningful benefit experiences that support Clio’s long-term goals and help our people thrive. This role reports to the Senior Manager, Global Benefits
• Partner in the design and delivery of global benefit programs across 10+ countries (Canada, US, UK, Ireland, Australia, Spain, Colombia, Chile, Mexico, Peru), ensuring they are updated to meet market benchmarks
• Support the harmonization of benefits following acquisitions, helping to integrate programs into Clio’s global standard
• Assist in the execution of global renewal cycles and open enrolment periods, ensuring a high-touch and seamless experience for all Clions
• Modernize our benefits infrastructure by helping to implement automated systems and Workday integrations, reducing manual administrative burdens
• Develop a global engagement strategy and communications framework to increase benefit literacy and ensure Clions understand the full value of their rewards
• Ensure global compliance and risk management, keeping programs aligned with local laws and reporting requirements, such as US ACA and collective agreements
• Support the day-to-day administration of Clio’s global benefit programs, including health (medical, dental, vision), retirement (401k/RRSP), life, disability, and wellness initiatives. Act as the senior escalation point for complex member inquiries or claims issues, providing a high-touch experience for Clions while mentoring more junior specialists on how to navigate these cases
• Partner with Payroll and Finance to ensure accurate benefit deductions, taxable benefit reporting, and fringe benefit compliance across all regions. Conduct regular audits to ensure compliance with local legislation
• Support the management of external partnerships, including benefits brokers, carriers, and third-party administrators, by coordinating on administrative issues, monitoring service levels, and staying informed on program updates or legislative changes
• Mentor and provide guidance to a growing team of Specialists, serving as a senior technical resource

Benefits

• Specialized learning and development programs and access to an in-house performance coach
• Equitable compensation for your contributions, regardless of gender, race, or any other identifying factor
• Access to pay transparency on all of our global roles
• Company equity for applicable employees
• RRSP-matching in Canada, 401k in the US, and pension plans in Ireland
• Hybrid model – striking the right balance between the benefits of in person connectivity that in office brings, and the flexibility of remote
• Flexible paid time off (4-week minimum with opportunities for personalization based on individual needs and achievements)
• Parental leave options for birthing and non-birthing parents
• A $500 contribution to your child’s RESP
• Various health, dental, and vision benefits for you and your family, including an Employee and Family Assistance Program
• Virtual and In-person Wellness Programs to support mental and physical health
• Paid time for volunteering through our Clio Gives program
• $2000 annual counseling benefit for CAD Clions

If you are passionate about designing and scaling people-centric benefit programs that empower our Clions to do their best work, and you thrive in a builder environment of rapid growth and continuous change, then this is the place for you5+ years experience with global benefits, focusing on US, Europe, and LATAMAbility to thrive in a builder environment with ambiguity and constant changeCEBS or GBA designation is considered an assetStrong proficiency in Workday Benefits administration with the ability to optimize workflows and resolve process-related issuesExcellent stakeholder management, negotiation, and communication skillsThorough working knowledge of regulatory requirements in the Canada, US, and international markets, including COBRA, HIPAA, ACA, ERISA, etc. There is a strong preference for candidates with US experienceGrowth mindset when it comes to process improvement and new technologies, especially AIExperience in a fast-paced tech or high-growth environment