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Clio is seeking a Senior People Business Partner to support its Technical Infrastructure teams, including Production Engineering, IT, Security and Data Engineering. You will partner with senior leaders to shape people strategies, lead organizational design, and drive performance and development in a fast-growing SaaS environment.
You will serve as a trusted advisor on workforce planning, risk management, and employee experience, while scaling leadership capabilities with data-driven insights
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
Summary: We’re seeking a Senior People Business Partner (PBP) to support Clio’s Technical Infrastructure organization, including Production Engineering, IT, Security and Data Engineering. This role sits at the intersection of business strategy, operational execution, and team performance during a period of continued scale, maturity, and transformation. As a Senior PBP, you will act as a trusted advisor, coach, and strategic consultant to Technical Infrastructure leaders. You will help leaders scale their teams, develop their teams, navigate change, and drive performance— all while ensuring a strong, inclusive, and compliant employee experience. This role is ideal for a senior People leader who is comfortable partnering with highly technical teams and who brings strong business acumen, organizational insight, and judgment to complex environments.
You are a senior-level People partner who understands how technical infrastructure organizations operate and intersect: how Production Engineering keeps Clio’s platform reliable, how IT and Security protect and enable the business, and how Data Engineering builds the data platforms that analytics and AI work depend on. You balance strategic thinking with pragmatic execution and bring confidence, clarity, and sound judgment to ambiguous situations. You are comfortable operating at the intersection of business strategy, organizational design, performance, and employee experience, and you build deep, trusted relationships with leaders at all levels.
The People Business Partner team at Clio is responsible for enabling leaders and teams to do their best work while ensuring Clio scales sustainably, equitably, and compliantly. PBPs partner closely with leaders, People Centers of Excellence (Talent, Total Rewards, L&D, People Ops), and cross-functional teams to deliver thoughtful, data-driven people solutions that align with Clio’s business strategy and values. Together, we help Clio build human and high-performing teams and exceptional leaders.
Partner closely with senior leaders to develop and deliver People strategies aligned to business objectives, growth plans, and organizational health. Act as a strategic thought partner on topics including org design, workforce planning, role clarity, capacity models, and team structure. Translate business strategy into people implications—anticipating risks, scaling challenges, and leadership needs. Coach leaders through complex decision-making with a strong lens on performance, culture, and employee experience.
Lead and advise on organizational design efforts, including restructures, role evolution, spans and layers, and operating model changes. Partner with leaders on performance management, goal-setting, and accountability, ensuring strong linkage between strategy, execution, and outcomes. Support succession planning and talent reviews, identifying readiness, gaps, and development actions. Partner with Talent Management and L&D to support leadership development, manager capability, and team effectiveness.
Identify, assess, and manage complex employee relations issues quickly, thoughtfully, and decisively. Conduct and support investigations as required, partnering with Legal and People Operations to ensure fair, compliant, and consistent outcomes. Maintain deep knowledge of employment law requirements across jurisdictions relevant to your client group. Mitigate legal and employee risk through proactive coaching, documentation, and early intervention. Partner with Legal Counsel as needed to manage sensitive or high-risk situations.
Work closely with People team SMEs (Talent Acquisition, Total Rewards, L&D, People Ops) to deliver a seamless, world-class employee journey. Contribute to the design and implementation of broader People programs, including: Onboarding & ramp experiences, Performance Development, Talent Planning & Calibration, Leadership Development, Total Rewards & Compensation Programs. Partner closely with Talent Acquisition to align on hiring plans, role profiles, and evolving business needs within your groups.
Act as a data-driven advisor—analyzing trends in engagement, attrition, performance, and workforce composition. Translate people data into actionable insights and recommendations for leaders. Use both quantitative and qualitative inputs to inform decisions and influence leaders. Identify patterns early and proactively address risks related to retention, engagement, or leadership effectiveness.
Identify opportunities to improve and evolve People processes to better support a scaling organization. Help drive consistency, clarity, and effectiveness across core People practices while enabling flexibility where the business requires it. Contribute to the ongoing evolution of Clio’s People operating model as the company grows globally.
Act as a mentor and role model to other PBPs and People team members. Share best practices, lessons learned, and insights from your groups across the People team. Build strong cross-functional relationships and operate with a “one People team” mindset. Demonstrate strong judgment, discretion, and integrity in all interactions.
Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
The expected salary range for this role is $107,300 to $145,100 CAD. Initial placement within the range is informed by geographic region, experience, and skillset, with room to progress as impact and tenure grow. Final offer amounts will vary based on candidate profile.
Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply. Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs. Learn more about our culture at clio.com/careers. We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions. Disclaimer: We only communicate with candidates through official @clio.com email addresses.
Clio is on a mission to transform the legal experience for all. Clio is the global leader in legal AI, building the platform that powers the future of legal work. With the scale, data, and ambition to redefine how the legal industry operates, we are advancing a comprehensive strategy that spans the full lifecycle of legal work—from knowledge and insight to execution and outcomes. At the center of this vision is the Intelligent Legal Work Platform, the legal industry’s first System of Action. By combining Clio’s core product suite with Clio Work and AI-native capabilities, the platform turns information into insight and insight into action. As we expand into the enterprise, Clio for Enterprise extends this foundation to support the complexity, scale, and operational rigor of global organizations through solutions like Clio Operate and Vincent by Clio. Backed by industry-leading data and intelligence, Clio is building the infrastructure that enables legal teams to operate with greater speed, confidence, and impact. Clio’s leadership and momentum have been recognized globally. In 2022, we achieved Centaur status, a milestone reached by fewer than 200 private SaaS companies worldwide. We are a proud honoree of the Forbes Cloud 100 and Fortune’s Future 50, have been named Innovator of the Year, and are a Platinum Club member of Canada’s Best Managed Companies. We are consistently recognized as one of Canada’s Top 100 Employers and a Top Employer for Young People, with our international offices also earning placements on Great Place to Work’s Best Workplaces lists. Headquartered in Vancouver, Canada, Clio has grown to more than 2,000 employees across offices in Toronto, Calgary, Dublin, Manchester, Sydney, Barcelona, and Bogotá—bringing together diverse perspectives to solve one of the world’s most complex and impactful professional challenges. Join Clio and help define the future of legal work through AI. Learn more at clio.com/careers.