Senior Pension Administrator

Eckler Ltd.; Toronto; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

Eckler Ltd., a top corporate culture award winner, is seeking a Senior Pension Administrator to join its dedicated team. This role involves managing pension administration tasks, ensuring compliance with legislation, and providing exceptional customer service. Ideal candidates will possess strong analytical skills, a detailed focus, and relevant experience in pension administration, with opportunities for flexible hybrid work arrangements.

Benefits

Award-winning corporate culture

Flexible hybrid work policy

Collaborative work atmosphere

Opportunities for practice growth

Competitive salary and benefits

Comfortable work environment

Qualifications

• 4+ years of pension administration experience required.
• Proficient in MS Excel functions and Word mail merge.
• Strong mathematics aptitude and process-oriented focus.

Responsibilities

• Prepare and review documentation for pension plans, including benefit packages and calculations.
• Liaise with regulatory bodies and clients to ensure compliance and provide service.
• Maintain accurate databases of member information and contributions.

Skills

Mathematics aptitude

Attention to detail

Customer service skills

Communication skills

Education

Degree or diploma in Mathematics, Statistics, or General Science

CEBS or PPAC designation, or RPA designation

Tools

Microsoft Excel

Microsoft Word

Job description

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Eckler Ltd., one of Canada’s 10 Most Admired Corporate Cultures, is looking for new talent!

We are looking for a talented and hardworking Senior Pension Administrator to join our dedicated team of administrators with opportunities to work at either our Toronto, Fredericton, Halifax or Winnipeg office. The ideal candidate will have at least 4 years of experience with defined benefit pension administration and thrive on providing superior customer service in a dynamic, team-oriented environment.

Job responsibilities :

• Prepare and / or review termination, retirement and death benefit packages for members of pension plans
• Prepare and / or review authorization of benefit payments
• Prepare and / or review family law value calculations
• Submit routine reconciliation and filings with the regulatory pension bodies and Canada Revenue Agency
• Review and analyze membership data
• Maintain and update pension plan databases with member information
• Reconcile contributions to, and payments from, pension funds
• Liaise with fund custodian for payment authorizations and stop payments on death of member
• Answer calls & emails from client employers and pension plan members
• Adhere to a high standard of customer service and best practices to provide clients with exceptional and timely service
• Learn plan provisions and administration policies for assigned clients
• Stay current with relevant laws and rules concerning pensions across Canada

What we offer :

• Award winning corporate culture; recipient of the Waterstone Canada’s Most Admired Corporate Cultures 2021-2023 award
• Flexible hybrid work from home policy and dress for your day approach
• Collaborative and engaging atmosphere
• Working with colleagues across Canada
• Opportunities to help grow and evolve our practices
• Team of collaborators that includes fellow pension administrators, as well as actuarial analysts and pension consultants
• Competitive compensation in terms of salary, bonus, and benefits (commensurate with experience level)
• A collegial, comfortable work environment

What you offer :

• A strong mathematics aptitude or focus (comfort handling numerical data)
• Process and detail-oriented with a keenness to accuracy on data entry and calculations
• Proficient in Microsoft Excel and Word, including use of various Excel functions and Word merge
• Excellent customer service and communication skills
• Working knowledge of pension legislation
• 4+ years of pension administration experience
• Willingness to take ownership of assigned clients, setting and meeting required deadlines

What would get us super excited!

• CEBS or PPAC designation, or an RPA designation
• A degree or diploma in Mathematics, Statistics, or General Science
• Experience with streamlining or automating processes
• Willingness to spearhead and drive team initiatives
• Familiarity with actuarial concepts

Who We Are

Eckler is Canada’s largest independent actuarial consulting firm. Our purpose is to care and to do right by people so that together we can achieve a brighter, more secure future. Based in Canada and the Caribbean, we’re a team of committed and highly skilled professionals in the areas of pension, retirement, financial wellness, investment, group benefits, change management and communication, along with insurance and technology consulting. Owned and operated by active Principals, the company has earned a reputation for service continuity and high professional standards. Eckler is a founding member of Abelica Global – an international alliance of independent actuarial and consulting firms operating in over 20 countries.

Eckler Ltd. is committed to an inclusive, diverse and accessible workplace and encourages all interested applicants to submit a cover letter and resume for consideration. Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to [emailprotected] .

We thank all applicants for their interest, but only those selected for the short list will be contacted.

Seniority level

Seniority level

Associate

Employment type

Employment type

Full-time

Job function

Job function

Customer Service and Administrative

Financial Services and Business Consulting and Services

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