Senior pension administrator

LifeWorks; Montreal; Hybrid; CAD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a dedicated professional to join their team in pension plan administration. This role offers the opportunity to work in a dynamic environment, where you will manage client accounts, supervise a team, and contribute to process improvements. With a focus on innovation and customer satisfaction, you will play a key role in ensuring the success of various projects while enjoying a flexible work schedule. This position is perfect for someone with strong analytical skills and a passion for delivering exceptional service in a hybrid work setting.

Benefits

Flexible Schedule

Comprehensive Benefits

Professional Development Opportunities

Qualifications

• 10+ years of relevant experience in pension plan administration.
• Strong analytical skills and attention to detail required.

Responsibilities

• Manage client accounts and supervise pension plan administration.
• Train and coach team members while monitoring project progress.

Skills

Analytical Thinking

Customer Service Skills

Team Management

Communication Skills

Microsoft Excel

Education

Bachelor’s degree in Mathematics

Bachelor’s degree in Finance

Bachelor’s degree in Administration

Bachelor’s degree in Actuarial Science

Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading-edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental, and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers, and employees.

As part of a dedicated, professional team, you will be providing services to clients and members with respect to defined benefit pension plan administration. Your responsibilities will involve utilizing your analytical skills daily and fostering a stimulating career environment.

Being part of our team means

• Working with a dynamic team
• Growing through stimulating mandates and projects
• Having opportunities for professional development
• Working in a hybrid mode, in the office and from home or fully remote
• Enjoying a flexible schedule and comprehensive benefits

Your responsibilities

• Act as manager in the client accounts department
• Plan work related to pension plan administration
• Supervise and verify work
• Monitor progress of tasks and projects
• Train and coach team members
• Support the team in various special projects
• Prepare and track budgets
• Build client satisfaction by addressing needs and responding to requests from clients, members, and trustees
• Suggest process improvements
• Develop new business contacts, negotiate agreements with existing clients, and explore new markets with prospective clients

Core Qualifications

• Minimum 10 years of relevant experience
• Bachelor’s degree in mathematics, finance, administration, actuarial science, or related fields
• Strong team spirit
• Analytical thinking and attention to detail
• Well-organized and resourceful
• Good communication and collaboration skills
• Ability to manage and motivate a team
• Excellent customer service skills
• Fluent in spoken and written French; bilingualism is an asset
• Proficiency in Microsoft Excel

A bit about us

We’re a people-focused, customer-first, purpose-driven team committed to innovation and doing good. We aim to improve lives through technology and foster a culture that empowers team members to solve complex problems and create meaningful human outcomes in a digital world.

TELUS values diversity and inclusivity, offering fair employment practices and accommodations for applicants with disabilities during recruitment. For roles involving access to Data Centers, personnel are subject to security screening as per Canadian government standards. We prioritize health and safety, requiring COVID-19 vaccination for all team members at TELUS Health Care Centres.

Note for Quebec candidates: English language knowledge may be necessary for interactions with external or internal parties or for using English applications or software.

By applying, you agree that your information will be shared with TELUS Group’s Talent Acquisition team and relevant leaders involved in the selection process.