Senior Pension Administration & Client Services Consultant

TELUS; Montreal (administrative region); Hybrid; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Total rewards package

Flexible benefits

Pension matching

Career growth

Hybrid/Remote work

Job summary

TELUS Health in Montreal is seeking a Senior Manager to lead the client accounts department and oversee pension plan administration projects. The role blends analytical rigor with team leadership in a hybrid work environment.

You will plan budgets, monitor progress, coach staff, and develop new business opportunities while delivering exceptional client service and ensuring satisfaction for members and trustees.

Qualifications

• Bachelor’s degree in mathematics, finance, administration, actuarial science or related field.
• Exceptional team spirit and bilingualism; English an asset.
• Incisive analytical thinking and attention to detail.
• Well-organized and resourceful; strong collaboration skills.
• Proficiency with Microsoft Excel.

Responsibilities

• Act as manager in the client accounts department.
• Help with annual planning and organization of pension plan administration.
• Verify and monitor progress of tasks and projects.
• Train and coach team members.
• Support the team in carrying out special projects.
• Prepare and track the budget.
• Build client satisfaction by listening to needs and responding to requests from clients and trustees.
• Develop new business contacts and agreements with existing or prospective clients.

Skills

Team leadership

Analytical thinking

Attention to detail

Organization

Communication skills

Budget management

Customer service

French language

Excel proficiency

Education

Bachelor’s degree in math/finance/administration

Tools

Microsoft Excel

Job description

TELUS Health in Montreal is seeking a Senior Manager to lead the client accounts department and oversee pension plan administration projects. The role blends analytical rigor with team leadership in a hybrid work environment.

You will plan budgets, monitor progress, coach staff, and develop new business opportunities while delivering exceptional client service and ensuring satisfaction for members and trustees.