Retirement Consultant

CO101 TELUS Health (Canada) Ltd.; Vancouver; On-site; CAD 70,000 - 100,000; Full time

Job summary

TELUS Health in Canada is seeking a Pension Administration Manager to lead the client accounts department, oversee planning and task tracking for pension plan administration, and coach a professional team. You will budget, monitor progress, and drive process improvements to enhance client satisfaction.

The role requires a minimum of seven years’ experience, a strong analytics mindset, exceptional teamwork, and fluent English with French considered an asset. Excel proficiency is essential.

Qualifications

• Minimum 7 years’ relevant experience.
• Bachelor’s degree in mathematics, finance, administration, actuarial science or other relevant training.
• Exceptional team spirit and collaborative work style.
• Incisive analytical thinking and attention to detail.
• Well-organized and resourceful; strong prioritization.
• Excellent spoken and written French; bilingualism is an asset.

Responsibilities

• Act as manager in the client accounts department.
• Help with annual planning and organization of work related to pension plan administration.
• Take part in verifying and monitoring the progress of tasks and projects.
• Train and coach team members.
• Support the team in carrying out special projects.
• Prepare and track the budget.
• Build clients’ satisfaction by listening and responding to their needs and trustees.
• Suggest ways of improving processes and developing new markets.

Skills

7+ years experience

Team spirit

Analytical thinking

Attention to detail

Organized

Communication

Leadership

Customer service

French language skills

Education

Bachelor’s degree in mathematics, finance, administration, actuarial science or related field

Tools

Microsoft Excel

Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees. TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees. TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

As part of a dedicated, professional team, you will be providing services to clients and members with respect to defined benefit pension plan administration.

Your responsibilities

• Act as manager in the client accounts department
• Help with the annual planning and organization of work related to pension plan administration
• Take part in verifying and monitoring the progress of tasks and projects
• Train and coach team members
• Support the team in carrying out a variety of special projects
• Prepare and track the budget
• Build clients’ satisfaction by listening to their needs and responding to their various requests, as well as those of members and trustees
• Suggest ways of improving our processes
• Develop new business contacts, new agreements with existing clients, and help develop new markets with prospective clients

Core Qualifications

• Minimum 7 years’ relevant experience
• Bachelor’s degree in mathematics, finance, administration, actuarial science or other relevant training
• Exceptional team spirit
• Incisive analytical thinking and attention to detail
• Well-organized and resourceful
• Good communication and collaborative skills
• Strong ability to manage and motivate a work group
• Highly developed customer service skills
• Excellent spoken and written French; bilingualism an asset
• Proficiency with Microsoft Excel

Salary Range: $70,000 - $100,000 CAD Annual Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience.

Job Type: This is for a current vacancy

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

Being part of the team at TELUS Health is more than a job; it’s a career-defining experience. It allows you to do innovative and meaningful work with talented and collaborative teams. It’s an opportunity to improve businesses and lives by building healthier, happier workplaces. And it’s a chance to build genuine, long-term relationships along the way. A place to experience more Find the support and encouragement to consistently push boundaries and deliver impactful solutions. Our collaborative culture means your ideas will be heard and your hard work will be rewarded. You will be leveraging our world-leading technology, products, clinical services and passionate team members to revolutionize access to health care and wellbeing, and drive remarkable experiences for the benefit of all the clients and individuals we serve around the world. Talented people who care Coming to work each day is an opportunity. It’s a chance for you to work with a multidisciplinary global team of nearly 10,000 smart and driven members whose passion for their work matches your own, resulting in helping create a healthier future for everyone. Work that matters Make a difference in the lives of our clients and their employees every day – by providing meaningful solutions in more than 160 countries, that help people and businesses perform at their best by delivering both digital innovation and clinical services to improve total physical, mental and financial health and wellbeing across the full spectrum of primary and preventative care.