Senior Payroll Technician

Komplice; Canada; Remote; CAD 70,000 - 80,000; Full time

Benefits offered by this job

Health spending account

Group RRSP with employer contribution

4 weeks vacation + 3 floating holidays

Full benefits

Job summary

Komplice is assisting a large Quebec-based organization in Quebec City with payroll and HR support. The Payroll Technician will process payroll for nearly 200 employees, ensure data accuracy and confidentiality, and handle Dayforce-based cycles. Teleworking is available after an integration period.

The role requires 3–5 years of payroll experience, DEP or AEC in a related field, and strong Excel proficiency. Collaboration with the HR manager and adherence to laws are essential.

Qualifications

• 3-5 years of payroll experience, ideally in a unionized environment.
• DEP or AEC in accounting, administration, or related field.
• Dayforce proficiency is a major asset.
• PCP Certification is an asset.
• Solid understanding of collective agreements, labour standards, and government regulations.
• Strong analytical skills and proficiency in Excel.
• Rigour, reliability, confidentiality, and teamwork.
• Ability to adapt in a changing environment and meet deadlines.

Responsibilities

• Full-Cycle Payroll Processing for nearly 200 employees using Dayforce.
• Ensure payroll accuracy and respond to employee inquiries regarding pay and statements.
• Apply collective agreements, internal policies, and regulations.
• Maintain employee files, ROEs, and year-end reporting support.
• Produce payroll reports and perform reconciliations.
• Collaborate with HR manager and provide HR support as needed.

Skills

Payroll processing

Dayforce

Excel

Analytical skills

Confidentiality

Teamwork

Deadline management

Communication

Education

DEP or AEC in accounting/administration

PCP Certification

Tools

Dayforce

Excel

Job description

Our client is a large Quebec-based organization offering funeral services that supports bereaved families with dignity through every stage of the grieving process. It has approximately 400 employees (the payroll volume to be processed is close to 200).

Summary

The Payroll Technician provides administrative and operational support for payroll and human resources activities for the Quebec City offices and, as needed, for the entire group. He (She) ensures the accuracy, confidentiality, and compliance of HR and payroll data, while contributing to the quality of service and local HR presence. This position combines administrative, technical, and interpersonal tasks in a human, structured, and service-oriented approach.

The workplace is located in Quebec City. Teleworking is offered after the integration period.

Benefits offered

• Salary between $70,000 and $80,000
• Teleworking available, to be discussed
• Full range of benefits
• Health spending account
• Group RRSP with employer contribution
• 4 weeks of vacation and 3 floating holidays

Main responsabilities

Full-Cycle Payroll Processing

• Prepare, enter, and validate all data required for payroll processing (hours, premiums, vacations, leaves, absences, status changes, HR transactions) for nearly 200 employees.
• Process the complete bi-weekly payroll or weekly using Dayforce.
• Ensure payroll accuracy and make required adjustments.
• Respond to employee inquiries regarding their pay and statements.

Compliance & Governance

• Apply collective agreements, internal policies, and legislation (labour standards, taxation, insurance, etc.).
• Maintain and update employee files (hires, departures, salary changes, leave banks, etc.).
• Produce and validate Records of Employment (ROEs).

Analysis, Controls & Reporting

• Produce regular payroll reports and perform reconciliations.
• Participate in year-end reporting (T4, RL-1, summaries).
• Prepare HR monitoring reports (leave banks, staffing changes, requests from management).

Process Improvement

• Contribute to optimizing Dayforce and payroll processes.
• Document payroll procedures and keep guides up to date.
• Recommend improvements to increase efficiency, accuracy, and employee service.

HR Support

• The person in this position will work in collaboration with the human resources manager and will be called upon to provide support in certain tasks.

Profile required

• Minimum 3-5 years of payroll experience, ideally in a unionized environment.
• DEP or AEC in accounting, administration, or a related field.
• Strong proficiency with Dayforce (major asset).
• PCP Certification (Payroll Compliance Practitioner) (asset).
• Solid understanding of collective agreements, labour standards, and government regulations.
• Strong analytical skills and proficiency in Excel.
• Rigour, reliability, and strong sense of confidentiality.
• Service-oriented mindset and teamwork.
• Strong priority management and respect for deadlines.
• Ability to adapt in a changing environment.
• Clear communication and professional demeanour.
• Autonomy, attention to detail, and discretion.
• Excellent internal customer service and ability to work under pressure.