Senior Operations & Talent Leader (Hybrid)

Desjardins; Lévis; Hybrid; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus

4 weeks vacation

Pension plan

Group insurance + telemedicine

Wellness reimbursement & telework gear

Job summary

Desjardins Group in Lévis, QC, is seeking a senior leader to manage a large subset of sales or operations and to administer the unit's service offer. You will develop and implement the business plan, oversee performance, and drive member and client satisfaction.

The role requires a bachelor’s degree and at least nine years of relevant experience, with French proficiency. You will lead talent development, foster engagement, and promote equity, diversity and inclusion.

Qualifications

• Bachelor's degree is required.
• Nine years of relevant experience is required.
• Knowledge of French is required.
• Decision quality, Develops talent, Drive results, Engagement, Teams Equity, Diversity, Inclusion and Accessibility.

Responsibilities

• Support the immediate supervisor by helping with work organization, operational planning and special initiatives
• Develop, implement and track the unit’s action plan, ensuring alignment with the organization’s strategic orientations and other administrative units, in a performance management context
• Establish management and communication practices that support change management, talent attraction and retention, skills development, employee engagement, and diversity in keeping with Desjardins values
• Define and ensure the implementation of activities related to the unit’s services and ensure entrusted projects are carried through so as to maximize targeted business results and ensure member and client satisfaction
• Support the administrative unit’s action plan by successfully managing individual and team performance
• Continuously improve the management of processes under your responsibility
• Promote Desjardins Group’s cooperative values
• Represent the organization and conduct business intelligence.

Skills

Decision quality

Develops talent

Drive results

Engagement

Diversity & inclusion

Education

Bachelor's degree

Job description

Desjardins Group in Lévis, QC, is seeking a senior leader to manage a large subset of sales or operations and to administer the unit's service offer. You will develop and implement the business plan, oversee performance, and drive member and client satisfaction.

The role requires a bachelor’s degree and at least nine years of relevant experience, with French proficiency. You will lead talent development, foster engagement, and promote equity, diversity and inclusion.