Strategic Operations Manager

Desjardins; Montreal West; Vor Ort; CAD 100.000 - 125.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Annual bonus

4 weeks vacation

Defined benefit pension plan

Group insurance including telemedicine

Telework equipment reimbursement

Eligibility-based benefits

Zusammenfassung

Desjardins is seeking a Manager to lead a large subset of sales or operations activities, or a support sub-function offering specialized services. You will administer the group’s service offer, craft and execute the business plan, and oversee activities supporting the administrative department’s strategic goals.

You will develop talent, drive results, produce reports, and ensure member/client satisfaction, with emphasis on performance management and change leadership within Desjardins values.

Qualifikationen

• Bachelor's degree in a related field is required.
• Minimum of nine years of relevant experience.
• Knowledge of French is required; English proficiency is also necessary for interactions with partners, members, and clients.
• Other combinations of qualifications and relevant experience may be considered.

Aufgaben

• Support the immediate supervisor with work organization, operational planning and special initiatives.
• Develop, implement and track the unit’s action plan aligned with strategic orientations.
• Establish management and communication practices supporting change management, talent attraction and retention, skills development and employee engagement.
• Define and implement activities related to the unit’s services to maximize business results and client satisfaction.
• Support the administrative unit’s action plan by managing individual and team performance.
• Continuously improve the management of processes under your responsibility.
• Promote Desjardins Group’s cooperative values.
• Represent the organization and conduct business intelligence.

Kenntnisse

Action oriented

Communicates effectively

Strategic mindset

Drive results

Develops talent

Engagement

Nimble learning

Differences

Customer focus

Ausbildung

Bachelor's degree in a related field

Jobbeschreibung

Desjardins is seeking a Manager to lead a large subset of sales or operations activities, or a support sub-function offering specialized services. You will administer the group’s service offer, craft and execute the business plan, and oversee activities supporting the administrative department’s strategic goals.

You will develop talent, drive results, produce reports, and ensure member/client satisfaction, with emphasis on performance management and change leadership within Desjardins values.