Manager

Relevance; Lévis; Hybrid; CAD 120,000 - 150,000; Full time

Benefits offered by this job

Competitive salary + annual bonus

4 weeks of vacation starting in the 1s

Defined benefit pension plan

Group insurance including telemedicine

Telework equipment reimbursement

Job summary

Desjardins in Lévis, QC is seeking a seasoned manager to lead a unit within the administrative department. You will plan, direct, and optimize a broad set of sales or operations activities and supervise a team delivering specialized services in support of the sector.

You will drive talent development, oversee performance, and ensure member and client satisfaction while aligning actions to Desjardins’ strategic orientations. This hybrid role emphasizes collaboration and results.

Qualifications

• Bachelor's degree required or equivalent experience.
• Minimum of nine years of relevant experience.
• Knowledge of French is required.
• Other combinations of qualifications and relevant experience may be considered.

Responsibilities

• Support the immediate supervisor with work organization and planning.
• Develop, implement and track the unit’s action plan aligned with organizational strategy.
• Establish management practices to support change, talent retention, and engagement.
• Define activities related to the unit’s services and ensure projects deliver results.
• Support performance management for individuals and teams.
• Continuously improve processes within your responsibility.
• Promote the organization’s cooperative values and ethics.
• Represent the organization and conduct business intelligence.

Skills

Decision quality

Develops talent

Drive results

Engagement

Teams

Education

Bachelor's degree in a related field

Job description

Your role involves using your ability to make quality decisions and build effective teams to manage a large subset of sales or operations activities or a support sub-function that offers specialized services to the sector. You are responsible for administrating your group’s service offer, developing and implementing its business plan, and overseeing activities supporting the administrative department’s strategic orientations. With an ability to develop talent and drive results, you are able to effectively manage people and performance, produce reports and ensure member/client satisfaction. Your role involves using your ability to make quality decisions and build effective teams to manage a large subset of sales or operations activities or a support sub-function that offers specialized services to the sector. You are responsible for administrating your group’s service offer, developing and implementing its business plan, and overseeing activities supporting the administrative department’s strategic orientations. With an ability to develop talent and drive results, you are able to effectively manage people and performance, produce reports and ensure member and client satisfaction. More specifically, you will be required to :

• Support the immediate supervisor by helping with work organization, operational planning and special initiatives
• Develop, implement and track the unit’s action plan, ensuring alignment with the organization’s strategic orientations and other administrative units, in a performance management context
• Establish management and communication practices that support change management, talent attraction and retention, skills development, employee engagement, and diversity in keeping with Desjardins values
• Define and ensure the implementation of activities related to the unit’s services and ensure entrusted projects are carried through so as to maximize targeted business results and ensure member and client satisfaction
• Support the administrative unit’s action plan by successfully managing individual and team performance
• Continuously improve the management of processes under your responsibility
• Promote Desjardins Group’s cooperative values
• Represent the organization and conduct business intelligence.

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.

#LI-Hybrid

What you bring to the table

• Bachelor's degree in a related field
• A minimum of nine years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required

Decision quality, Develops talent, Drive results, Engagement, Teams

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Management (FG)

Unposting Date

2026-11-8