Assistant Facility Manager

JLL; Toronto; On-site; CAD 65,000 - 90,000; Full time

Job summary

JLL is seeking an Assistant Facilities Manager for the Toronto office to oversee daily facilities operations and support select projects across local offices. You will coordinate maintenance, vendor relations, and workplace services while ensuring a safe, clean, and welcoming environment.

The ideal candidate has 3–5 years in facilities coordination, strong organization, and excellent customer service. This onsite role offers opportunities to contribute to corporate workplace initiatives and

Qualifications

• Bachelor’s degree or diploma in Facilities Management, Business Administration, or related field preferred.
• 3–5 years of facilities coordination or facilities management experience.
• Experience supporting corporate office environments preferred.
• Familiarity with building operations and vendor coordination.
• Proficiency with Microsoft Office applications and facilities management systems.
• Knowledge of workplace health and safety practices in Ontario.

Responsibilities

• Support daily facilities operations for the assigned Toronto office location.
• Coordinate maintenance requests and follow through to resolution.
• Assist in managing preventive and corrective maintenance programs.
• Monitor workplace conditions to ensure cleanliness, safety, and operational efficiency.
• Support office moves, furniture reconfigurations, and workplace projects.
• Coordinate with vendors and service providers including janitorial, maintenance, and security teams.
• Monitor vendor performance and elevate issues when necessary.
• Assist with service scheduling, work orders, and invoice processing.
• Serve as a point of contact for employees regarding facilities-related requests and concerns.
• Support workplace initiatives and employee experience programs.
• Help maintain a professional and welcoming office environment.
• Assist with health and safety inspections and compliance activities.
• Support emergency preparedness procedures and building safety programs.
• Maintain accurate facilities documentation and records.
• Assist with budget tracking, purchase orders, and invoice reconciliation.
• Maintain facilities reports, maintenance logs, and operational documentation.
• Support reporting on key operational metrics and service levels.
• Provide operational support and project assistance for other local office locations as assigned.
• Participate in facilities improvement initiatives and special projects across the local portfolio.

Skills

Organizational skills

Customer service

Attention to detail

Independent & collaborative work

Problem solving

Time management

Education

Bachelor’s degree or diploma in Facilities Management or related field

Tools

Microsoft Office

Facilities management systems

Job description

Assistant Facilities Manager – Toronto

Position Summary

The Assistant Facilities Manager supports the day‑to‑day facilities operations for a corporate office location in Toronto while assisting with select projects and operational support for additional local offices as needed. This role partners closely with the Facilities Manager and key stakeholders to help ensure a safe, efficient, and well‑maintained workplace environment. The ideal candidate is highly organized, customer‑service‑oriented, and capable of managing multiple priorities in a fast‑paced office environment.

Key Responsibilities

Facilities Operations

• Support daily facilities operations for the assigned Toronto office location.
• Coordinate maintenance requests and follow through to resolution.
• Assist in managing preventive and corrective maintenance programs.
• Monitor workplace conditions to ensure cleanliness, safety, and operational efficiency.
• Support office moves, furniture reconfigurations, and workplace projects.

Vendor and Service Coordination

• Coordinate with vendors and service providers including janitorial, maintenance, and security teams.
• Monitor vendor performance and elevate issues when necessary.
• Assist with service scheduling, work orders, and invoice processing.

Workplace Experience and Customer Service

• Serve as a point of contact for employees regarding facilities‑related requests and concerns.
• Support workplace initiatives and employee experience programs.
• Help maintain a professional and welcoming office environment.

Health, Safety, and Compliance

• Assist with health and safety inspections and compliance activities.
• Support emergency preparedness procedures and building safety programs.
• Maintain accurate facilities documentation and records.

Administrative and Reporting Support

• Assist with budget tracking, purchase orders, and invoice reconciliation.
• Maintain facilities reports, maintenance logs, and operational documentation.
• Support reporting on key operational metrics and service levels.

Stretch Assignments and Project Support

• Provide operational support and project assistance for other local office locations as assigned.
• Participate in facilities improvement initiatives and special projects across the local portfolio.

Qualifications

• Bachelor’s degree or diploma in Facilities Management, Business Administration, or related field preferred.
• 3–5 years of facilities coordination or facilities management experience.
• Experience supporting corporate office environments preferred.
• Familiarity with building operations and vendor coordination.
• Proficiency with Microsoft Office applications and facilities management systems.
• Knowledge of workplace health and safety practices in Ontario.

Skills and Competencies

• Strong organizational and multitasking abilities
• Excellent customer service and communication skills
• Strong attention to detail and follow-through
• Ability to work independently and collaboratively
• Problem‑solving and time management skills
• Ability to manage changing priorities in a dynamic environment

Working Conditions

• Standard work schedule is Monday through Friday during regular business hours.
• Position is based onsite in Toronto.
• Occasional travel to other local office locations may be required.
• Occasional after‑hours support may be required for office projects or operational needs.

Preferred Attributes

• Experience in a multi‑site office environment.
• Strong interpersonal and stakeholder management skills.
• Interest in professional growth within facilities management and workplace operations.