Senior Observability Engineer

Astra-North Infoteck Inc.; Montreal; Hybrid; CAD 90,000 - 130,000; Full time

Job summary

Astra-North Infoteck Inc. in Montreal, QC is seeking an experienced observability engineer to design and implement monitoring pipelines across distributed systems.

You will drive real-time performance insights using Dynatrace, ELK, Splunk and PagerDuty, instrument applications for end-to-end observability, lead incident response, and advance chaos engineering while collaborating cross-functionally. This role requires 8+ years in SRE/DevOps, strong IaC with Terraform, AKS, and Azure services, and

Qualifications

• 8+ years in observability, SRE, or DevOps roles with reliability focus.
• Deep expertise in observability tooling: Dynatrace, ELK, Splunk, PagerDuty; understanding SLI/SLO.
• Advanced proficiency with AKS, Terraform, and Azure managed services (SQL MI, Redis, Functions, Event Grid).
• Strong hands-on experience instrumenting applications for tracing, metrics, and logs across Node.js and .NET.
• Proven ability to troubleshoot distributed systems and resolve root causes in production.
• Excellent incident management and communication, including blameless postmortems and chaos engineering.

Responsibilities

• Design and implement observability-as-code solutions using Terraform to deploy monitoring pipelines, dashboards, and alerting strategies across distributed systems.
• Drive observability improvements leveraging Dynatrace, ELK, Splunk, PagerDuty to achieve real-time performance insights and system visibility.
• Instrument applications for end-to-end observability implementing distributed tracing, metrics collection, and log aggregation across Node.js and .NET microservices and event-driven architectures.
• Troubleshoot complex incidents in production environments, diagnosing root causes across multiple service layers, databases, caches, and APIs under load using SLI/SLO frameworks.
• Investigate and resolve AKS infrastructure issues, ensuring reliability and scalability of containerized workloads with deep proficiency in Terraform and Azure managed services.
• Translate business requirements into observable, resilient systems that meet defined SLIs/SLOs and drive reliability improvements.
• Automate operational tasks to reduce toil and improve system resilience through infrastructure-as-code and CI/CD best practices.
• Lead incident response and remediation for mission-critical systems, conducting blameless postmortems and building resilience through chaos engineering and tabletop exercises.
• Collaborate cross-functionally with development, platform, and business teams to improve service availability, scalability, and operational excellence.

Skills

8+ years observability/SRE/DevOps

Dynatrace, ELK, Splunk

AKS, Terraform

PagerDuty, ServiceNow incident mgmt

End-to-end observability

Distributed tracing & metrics/logs

Tools

AKS

Terraform

Azure SQL MI

Redis

Azure Functions

Event Grid

Job description

Key Skills: AKS + Terraform, Dynatrace/Splunk/ELK, PagerDuty/ServiceNow

Montreal, QC - Hybrid(2-4 Days WFO

Role Descriptions:

What will you do?

• Design andimplement observability-as-code solutions using Terraform to deploy monitoringpipelines, dashboards, and alerting strategies across distributed systems.
• Drive observabilityimprovements leveraging industry-leading tools (Dynatrace, ELK, Splunk,PagerDuty) to achieve real-time performance insights and comprehensive systemvisibility.
• Instrumentapplications for end-to-end observability implementing distributed tracing,metrics collection, and log aggregation across Node.js and .NET microservicesand event-driven architectures.
• Troubleshootcomplex incidents in production environments, diagnosing root causes acrossmultiple service layers, databases, caches, and APIs under load using SLI/SLOframeworks.
• Investigate andresolve Azure Kubernetes Service (AKS) infrastructure, ensuring reliability andscalability of containerized workloads with deep proficiency in Terraform andAzure managed services (SQL MI, Redis, Functions, Event Grid).
• Translate businessrequirements into observable, resilient systems that meet defined SLIs/SLOs anddrive reliability improvements.
• Automateoperational tasks to reduce toil and improve system resilience throughinfrastructure-as-code and CI/CD best practices.
• Lead incidentresponse and remediation for mission-critical systems, conducting blamelesspostmortems and building resilience through chaos engineering and tabletopexercises.
• Collaboratecross-functionally with development, platform, and business teams to improveservice availability, scalability, and operational excellence.

What do you need tosucceed?

Must-have:

• 8+ years hands-onexperience in observability, SRE, or DevOps roles with proven expertise acrossinfrastructure and application-level reliability.
• Deep expertise inobservability tooling: Dynatrace, ELK, Splunk, and PagerDuty; demonstratedunderstanding of observability principles (instrumentation, correlation IDs,SLI/SLO frameworks).
• Advancedproficiency with Azure Kubernetes Service (AKS), Terraform, and Azure managedservices (SQL MI, Redis, Functions, Event Grid); proven ability to design andimplement infrastructure-as-code solutions.
• Strong hands-onexperience instrumenting applications for comprehensive observability:distributed tracing, metrics collection, and log aggregation across Node.js and.NET applications in microservices and event-driven architectures.
• Proventroubleshooting expertise in distributed systems diagnosing root causes acrossmultiple service layers, databases, caches, and APIs in productionenvironments.
• Excellent incidentmanagement skills: hands-on experience with PagerDuty and ServiceNow; abilityto resolve high-severity incidents rapidly and conduct effective root causeanalysis.
• Knowledge ofincident, problem, and change management processes, including SRE principles,blameless postmortems, and chaos engineering practices.
• Exceptionalcommunication and leadership.