Senior Nurse Operations & Practice Manager

Carecor; Saint-Jérôme, Eastern Ontario, Ottawa, Toronto; On-site; CAD 85,000 - 115,000; Full time

Job summary

Carecor is seeking a Clinical Operations Manager to lead nursing and administrative teams across a Canadian region. You will supervise licensed and unlicensed staff, oversee branch operations, and drive HR processes from recruitment to performance reviews.

The role requires a Bachelor of Nursing, Canadian registration, and at least five years in a Nursing Supervisor role. English/French bilingualism and CPR certification are essential, with a focus on quality and regulatory compliance.

Qualifications

• Nursing degree; registered with provincial body.
• Five+ years of progressive Nursing Supervisor experience in a leadership role.
• Fluency in English and French, written and spoken.

Responsibilities

• Provide leadership, supervision, coaching, and performance management for administrative, recruitment, licensed, and unlicensed staff.
• Oversee branch and virtual office operations, including workforce planning and scheduling.
• Support HR processes: recruitment, onboarding, training, and performance reviews.
• Lead client satisfaction and quality assurance initiatives; address complaints.
• Develop and monitor policies, metrics, and audit action plans.
• Analyze data to identify trends and improve efficiency and budget forecasting.
• Coordinate education and continuing professional development programs for staff.
• Ensure compliance with Standards of Practice and regulatory bodies.

Skills

Leadership

Coaching

Performance management

Regulatory compliance

Staff engagement

Quality assurance

Budgeting

Reporting

CPR certification

Bilingual: English/French

Education

Bachelor of Nursing

Tools

CPR Certification

Job description

Carecor is seeking a Clinical Operations Manager to lead nursing and administrative teams across a Canadian region. You will supervise licensed and unlicensed staff, oversee branch operations, and drive HR processes from recruitment to performance reviews.

The role requires a Bachelor of Nursing, Canadian registration, and at least five years in a Nursing Supervisor role. English/French bilingualism and CPR certification are essential, with a focus on quality and regulatory compliance.