Manager of Clinical Practice

Bayshore Northern Staffing; Eastern Ontario; On-site; CAD 80,000 - 90,000; Full time

Job summary

Bayshore Home Health in Canada is seeking a Manager of Clinical Practice to oversee the delivery of care, ensure compliance with practice standards, and supervise Field employees. The role coordinates clinical education, implements quality initiatives, and acts as on-call RN as required, reporting to the Area Director or Supervisor.

The ideal candidate has at least five years in Nursing Supervision, strong HR skills, and an ability to develop training programs and manage resources effectively in

Qualifications

• Minimum five years as a Nursing Supervisor with progressive responsibilities.
• Experience in community nursing and service delivery.
• Experience in business development preferred.

Responsibilities

• Assess and coordinate client care and ongoing assessments.
• Develop and update care plans and supervise staff.
• Lead client satisfaction initiatives and address complaints.
• Coordinate in-service education and field staff training.
• Recruit, orient, and manage Field employees; conduct performance reviews.
• Support Modified Work Programs and liaison with regulators.

Skills

Nursing leadership

Interpersonal communication

Training program development

HR and policy interpretation

Quality improvement

Education

Bachelor of Nursing

Registered with provincial nursing body

Job description

JOB SUMMARY

The Manager of Clinical Practice, under the direction of the immediate Supervisor, is responsible for the delivery of care and service to clients and ensures compliance with internal and external standards of practice. She or he recruits and supervises Field employees and coordinates clinical education and in-service activities as requested. The Manager of Clinical Practice, in keeping with the organizational structure of the Branch Office, assumes overall responsibility for specific Branch Office operations in the absence of the Director of Clinical Management and/or the Area Director.

SALARY RANGE

$80,000 - $90,000

DUTIES AND RESPONSIBILITIES

• Assess or arrange for the initial and ongoing assessment of clients requiring licensed and unlicensed care and service as appropriate.
• Develop and/or ensure that care plans are available for clients as appropriate; visit clients as required and update care plans as appropriate.
• Supervise and support licensed and unlicensed employees to ensure compliance with all federal and provincial legislated standards of practice as well as company policies and procedures.
• Lead or assist with the integration of client satisfaction initiatives; ensure that all referred client concerns and complaints are satisfactorily addressed and documented in a timely manner.
• Demonstrate knowledge of Standards of Practice guidelines of Provincial regulating body.
• Liaise with other Case Managers, funders or Government programs as required.
• Liaise with Provincial regulating body as required.
• Coordinate the in-service education program for Field employees and maintain appropriate records.
• Coordinate human resources with respect to recruitment and selection, orientation and training, discipline and the probationary/annual performance review of reporting Field employees; interpret and implement relevant policies and procedures.
• Lead or assist with the implementation of Modified Work Programs for Field employees.
• Participate in business development as appropriate; assist with the development of contractual agreements for client care and service as requested.
• Promote Bayshore Home Health through participation in local healthcare or business committees as well as community events.
• Assume responsibility for specific Branch Office operations in the absence of the Director of Clinical Management and/or the Area Director as appropriate.
• Serve as the on-call Registered Nurse as required.
• Participate in ongoing internal and/or external continuing education activities.
• Adhere to Bayshore Policies and Procedures.
• Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System.
• Participates in proactive Health & Safety activities while performing all duties. Is responsible to notify immediate Supervisor of any Health & Safety risks or concerns. Responsible for completing Accident Reports for all direct reports who injure themselves on the job, within 24 hours of the incident.

Maintains confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel.
Complete other tasks as requested.

REPORTING RELATIONSHIPS

The Manager of Clinical Practice reports to a Supervisor as designated by the Area Director. Licensed or unlicensed field employees generally report to the Manager of Clinical Practice unless alternate reporting relationships have been established.

QUALIFICATIONS

Education

Graduation from an accredited School of Nursing, preferably with a Bachelor of Nursing degree; current registration with the provincial regulating body.

Experience

At least five years of recent experience with progressive responsibilities as a Nursing Supervisor, preferably in a community setting; strong track record in leading the development and evaluation of training programs; demonstrated ability to handle all aspects of human resources and interpret company policies and procedures; experience in business development preferred.

Other Skills and Abilities

Exceptional interpersonal skills and ability to handle difficult situations in an objective consistent format; ability to work independently and effectively lead a team; above average report writing and communication skills with both Field and Administrative employees; valid driver’s license and evidence of current CPR certification; solid knowledge of the principles, practices, and methods of community nursing and service delivery to clients as well as program development, implementation and evaluation.
Internal candidates must have a track record of achievement in dealing with clients and employees and have consistently shown above average initiative. Successful internal candidates must complete a six-month probationary period specific to the Manager of Clinical Practice position.

STANDARDS OF PERFORMANCE

The Manager of Clinical Practice must demonstrate ongoing competency in completing all duties and responsibilities as detailed in this job description, in response to changes by the provincial regulating body, as well as agreed upon specific goals and objectives.