Senior Network Engineer

ZipRecruiter; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading company is seeking a highly skilled Network Service Desk - Tier 3 Specialist to provide advanced technical support and solutions in a banking environment. The role involves troubleshooting, configuring firewalls, and ensuring network stability. Candidates should have expertise in Palo Alto and F5 technologies, along with a proactive approach to network performance monitoring.

Qualifications

• 3+ years in Networking Service Desk roles at Tier 3 level.
• Deep expertise in Palo Alto and F5 networking.

Responsibilities

• Provide Tier 3 network support and troubleshoot complex incidents.
• Manage and deploy F5 load balancers and ensure network stability.

Skills

Networking Service Desk

Troubleshooting

Firewall Configuration

Network Performance Monitoring

Documentation

Tools

Palo Alto

F5

Job description

Job Description

Required Skills & Experience

• 3+ years in Networking Service Desk roles at the Tier 3 level
• Provide Tier 3 network support, troubleshooting complex incidents and resolving critical infrastructure issues
• Configure, maintain, and optimize Palo Alto firewalls, ensuring security compliance and network stability
• Manage and deploy F5 load balancers, including Local Traffic Manager (LTM) and Global Traffic Manager (GTM) functionalities
• Monitor network performance and proactively address latency, security vulnerabilities, and capacity concerns
• Collaborate with security teams to implement and enforce firewall policies, ensuring secure and efficient data flow
• Document configurations, procedures, and incident resolutions for knowledge sharing and compliance purposes
• Stay updated on emerging technologies and security threats to continuously improve network resilience

Nice to Have Skills & Experience

• Banking experience

Job Description

We are seeking a highly skilled Network Service Desk - Tier 3 Specialist to provide advanced technical support and network infrastructure solutions within our banking environment. This role requires deep expertise in Palo Alto and F5 networking, as well as hands-on experience with LTM, GTM, and firewall configurations to ensure seamless network operations and develop new rules for implementing solutions. The individual will work directly with users and cross-functionally across the servicing team.