Senior Network Administrator

YDU JC Air Cond & Ref Inc.- Dubai; Toronto; On-site; CAD 90,000 - 125,000; Full time

Benefits offered by this job

Flexible working hours

Group health and dental benefits

RRSP participation

Training and certification reimburse

Job summary

Johnson Controls is seeking a Senior Network Administrator to architect, deploy, and maintain network equipment (switches, routers, firewalls) across multiple customer sites in the Sustainable Infrastructure ICAT team. The role involves on-site work five days a week, mentoring juniors, and driving security and reliability across the network stack.

The position requires a bachelor’s degree in CS/IT, 10+ years’ experience, and CCNP certification; familiarity with HP IMC, Cisco Catalyst Center,

Qualifications

• Bachelor’s degree in computer science, information technology, or equivalent field.
• At least ten years of relevant work experience in the role.
• Valid CCNP certification or equivalent.

Responsibilities

• Manage procurement and installation of network equipment across multiple sites.
• Maintain structured cabling across sites.
• Install, configure, and harden network operating systems.
• Configure firewall/IPS policies and ACLs.
• Perform cybersecurity audits and vulnerability assessments.
• Mentor junior admins and train on common tasks.
• Document SOPs and maintain network diagrams and inventories.

Skills

CCNP

Cybersecurity basics

Network troubleshooting

Documentation

Education

Bachelor's degree in computer science or information technology

Tools

HPE IMC

Cisco Catalyst Center

SolarWinds

PRTG

Job description

Build your best future with the Johnson Controls team! Who we are: Johnson Controls is global leader in smart, healthy, and sustainable buildings. Our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What We Offer

Competitive salary Paid vacation/holidays/sick time Comprehensive benefits package including 401K, medical, dental, and vision care. On-the-job/cross-training opportunities Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy

The Role

The senior network administrator is responsible for several duties within the Johnson Controls Sustainable Infrastructure ICAT (Information, Communication, Automation, Technology) team, including architecting, deploying, and maintaining network equipment such as switches, routers, firewalls, and wireless.

Responsibilities

• Manage the procurement process and physical installation for new network equipment across multiple customer sites.
• Manage and maintain the structured cabling across multiple customer sites.
• Schedule and manage electrical and cabling contractors to perform required work.
• Install, configure, harden, and maintain network operating systems.
• Configure and troubleshoot firewall/IPS policies and access control lists.
• Configure, manage, and troubleshoot cybersecurity products such as two-factor authentication and endpoint protection solutions.
• Perform wireless surveys to identify coverage and performance issues.
• Implement system improvements to address deficiencies.
• Maintain an asset/software inventory, system documentation, and diagrams for all network infrastructures across customer sites.
• Write standard operating procedures documentation and facilitate knowledge transfer to junior network administrators for coaching.
• Manage multiple methods of software and configuration backup.
• Create and maintain backup documentation outlining standard operating procedures, schedules, and system as-built configuration.
• Deploy, configure, harden, and maintain network management systems (i.e. HPE IMC, Cisco Catalyst Center, SolarWinds, PRTG) that performs system monitoring, log aggregation, and alerting.
• Work with OEMs, vendors, contractors, and customers in order to troubleshoot issues, request quotes, manage service agreements, and execute hardware warranty RMAs.
• Perform daily, weekly, monthly, and annual preventative maintenance including health checks, software patching, generating reports, system upgrades, etc.
• Assist with creating and maintaining disaster recovery and business continuity practices and documentation.
• Perform cybersecurity audits of network and OT systems, participate in vulnerability assessment exercises, and coach the wider team on cybersecurity best practices.
• Follow incident management procedures and log all work completed in the IT ticketing system.
• Work with stakeholders to perform efficient and effective troubleshooting of issues, perform root cause analysis studies, and implement system improvements to reduce incident occurrences.
• Comply with all Johnson Controls safety policies and procedures.
• Comply with all company policies and procedures and adhere to company standards.
• Assist the ICAT team with installing, configuring, maintaining, and troubleshooting building systems that fall under the team’s shared responsibility.
• On-site attendance five days a week and participate in a rotating on-call schedule.
• Mentor junior team members and train them to perform common tasks.

Qualifications

• Completion of a bachelor’s degree in computer science, information technology, or equivalent field.
• A minimum of ten years’ work-related experience in the outlined role with demonstrated mastery of all responsibilities outlined above.
• Valid CCNP certification or equivalent.

Required Skills

• Must be able to work varying shifts and overtime as required.
• Must be able to pass provincial and federal criminal record check and subject interview.
• Must be physically able to perform basic maintenance tasks, which includes ability to climb ladders, use hand tools, lift heavy objects with assistance, etc.
• Excellent communication, information gathering, and documentation skills.
• Excellent time management skills and punctuality.
• Ability to commute throughout the GTA on a daily basis and to remote sites on an infrequent basis.

Preferred Skills

• Familiarization with cybersecurity best practices and hardening techniques with regards to network equipment, server operating systems, workstations, and OT.
• History of attaining the CompTIA A+ certification.
• History of attaining the ITIL v3/v4 Foundation certification.
• Valid cybersecurity related certifications.

Benefits

• Safe and professional work environment.
• Flexible working hours and occasional work from home.
• Comprehensive group health and dental benefits plan.
• Access to group RRSP and DCCP plans.
• Employee assistance and wellness programs.
• Reimbursement for employee training materials, courses, certifications, and professional development.
• Access to an internal catalogue of training materials.
• Reimbursement for safety personal protective equipment.

Salary Range

SALARY RANGE: $90,000 - $125,00- CAD (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.

Accommodation

Johnson Controls’ Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls’ applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request.

For Details

For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

Johnson Controls: Enhancing the Intelligence of Buildings

Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission‑critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.